酒店回复: Querido Juan,Gracias por tomarse el tiempo para contarnos sobre su experiencia en el Red Roof Inn Marietta. Lamento que su experiencia no haya cumplido con sus expectativas; Permítame expresarle mis más sinceras disculpas. Nuestro objetivo principal es brindarle una experiencia de cinco estrellas y es desalentador saber que esta no es la impresión que le dejamos. En Red Roof trabajamos continuamente para mejorar nuestro hotel, por lo que realmente agradezco que nos brinde sus comentarios.Gracias por compartir sus inquietudes y le deseamos todo lo mejor en sus futuros viajes.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
5.0分
情侣出游
Clean room. Good stat for half way point in a trip. Was easy to get to from main route. Plenty to eat around the hotel.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Marietta. We're delighted to hear you found our hotel a clean and convenient stop during your travels. It's great to know the location was easily accessible from the main route and that you appreciated the variety of dining options nearby.Hearing from satisfied guests like you encourages all of us at Red Roof to keep delivering great service every day. Thank you for sharing your feedback and we look forward to welcoming you back for another exceptional stay in the future!Sincerely,JonainaRed Roof ManagementRediResponse Specialist
5.0分
情侣出游
Clean room friendly staff. Plenty to eat around the hotel.
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酒店回复: Dear Appreciated Guest,Thank you for taking the time to write a review of your stay at Red Roof Inn Marietta. We're glad to hear you enjoyed your stay with us! It's wonderful to know that you found your room clean and our staff friendly. We're also happy you appreciated the convenient access to nearby dining options. Your positive feedback is greatly appreciated. Thank you for choosing Red Roof. We hope to welcome you back again soon.Sincerely,ShennaRed Roof ManagementRediResponse Specialist
4.0分
其他
Great for the price. Clean. Friendly. Convenient location.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Marietta. We're delighted to hear you found our property great for its value, clean and friendly. It's wonderful that you also appreciated our convenient location. We strive to provide excellent value and service to all our guests.We hope to continue to provide great experiences for you. Red Roof and I would like to thank you again for posting your review. We look forward to welcoming you back in the future. Sincerely,DevineRed Roof ManagementRediResponse Specialist
3.0分
商务出差
I mean, it’s what you expect from a red roof inn… just the basics
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Marietta. We understand that your stay met basic expectations. We always strive to provide clean and comfortable accommodations, and we are glad we could deliver that for you. We will continue to work hard to ensure all our guests have a satisfactory experience.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,AnnRed Roof Management RediResponse Specialist
1.0分
家庭亲子
The room smelled like mold and mildew. The continental breakfast consisted of a choice of packaged chocolate or powdered donuts. Do not recommend at all the
3.0分
其他
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The room was pretty dusty and behind the bathroom dirty the floor and back of door were dirty. Otherwise the room and bed were comfortable. Stairs leading up to second floor were pretty rusty. Kind of scary to walk on them.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Marietta. I am glad to read that you were pleased with the comfort of the room and the bed. However, you indicated that you were unsatisfied with the uncleanliness of the bathroom floor, the room was dusty and the other listed concerns. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
2.0分
家庭亲子
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Staff was friendly/ tried to be helpful but hard floors in bathroom area were very dirty. Looked like hadn’t been swept and needed scrubbed too. Beds/tub were clean. Bed comfortable. Supposed to have breakfast but no food. Manager said the staff the day before didn’t restock. He gave us a candy bar.
这家汽车旅馆干净整洁,热水充足,服务员态度友善,对客人很耐心也很理解。
干净的
非常糟糕的推荐
Clean room. Good stat for half way point in a trip. Was easy to get to from main route. Plenty to eat around the hotel.
Clean room friendly staff. Plenty to eat around the hotel.
Great for the price. Clean. Friendly. Convenient location.
I mean, it’s what you expect from a red roof inn… just the basics
The room smelled like mold and mildew. The continental breakfast consisted of a choice of packaged chocolate or powdered donuts. Do not recommend at all the
The room was pretty dusty and behind the bathroom dirty the floor and back of door were dirty. Otherwise the room and bed were comfortable. Stairs leading up to second floor were pretty rusty. Kind of scary to walk on them.
Staff was friendly/ tried to be helpful but hard floors in bathroom area were very dirty. Looked like hadn’t been swept and needed scrubbed too. Beds/tub were clean. Bed comfortable. Supposed to have breakfast but no food. Manager said the staff the day before didn’t restock. He gave us a candy bar.