酒店回复: Hello Theron,Thank you for your feedback regarding your recent stay. We appreciate your comments about the condition of the property, and it's important for us to hear from our guests. We'll be sure to pass along your observations about the pool and room decor to our management team for consideration. Your input is valuable as we continue to enhance our guest experience and maintain our facilities to align with expectations.
酒店回复: Hello Peggy,Thank you for sharing your experience with us. We're pleased to hear that our staff provided you with friendly service and that you felt safe in the area. Your comments regarding the cleanliness of your room and breakfast quality are noted. We appreciate your feedback, as it helps us improve future guest experiences. We hope you enjoyed the remainder of your trip and found some great dining options nearby.
酒店回复: Hello Cindy,Thank you for sharing your feedback. We are glad to hear you enjoyed the comfort of your bed and the cleanliness of your room. Your comments regarding the breakfast options and timing will be noted for future improvements to ensure a better experience for our guests. We appreciate your heads-up about the midgefly situation, and we will certainly look into it. Your input is important to us as we strive to enhance our guests' stays.
酒店回复: Hello Mona Lisa,Thank you for sharing your feedback. We take all comments seriously and understand that cleanliness is a top priority for our guests. Your observations regarding the carpet and odor will be addressed with our management team to help improve our services. We appreciate you bringing this to our attention, as it assists us in maintaining our standards of guest satisfaction. We wish you all the best in your future travels.
酒店回复: Hello Scott, Thank you for sharing your experience with us. We're glad to hear you enjoyed the renovated rooms, the outdoor pool area, and the breakfast offerings. Our location does have its unique charm as well as proximity to the fairgrounds. We appreciate your feedback and hope to welcome you back for another visit where you can explore even more of the area.
位置很好。我认为这是去火山湖国家公园旅行的好选择。
这是一次很棒的入住体验。
一切都很棒，就是停车有点不方便。房间很好。
干净
除了暖气不太好用之外，整体体验都很棒。
照片上显示的并不是现在的状况。房子看起来比照片上显示的要破旧得多。照片上还说他们有游泳池，结果游泳池空空如也，没法用……孩子们都郁闷极了。房间看起来像80年代的，以前可能还不错，但现在肯定需要翻新一下了……
工作人员热情友好，周围环境感觉很安全。我们入住时，酒店房间的淋浴间里放着一块脏兮兮的湿抹布，早餐种类也非常有限。我的苹果汁里有不属于苹果汁的颗粒，麦片里还有一块塑料碎片。入住期间，我们两个早上都在别处吃早餐，这影响了我们的行程和预算。
短暂入住很不错！
床超级舒服，房间干净。早餐有点令人失望。唯一的热食选择是华夫饼（没有鸡蛋、香肠/培根）。入住时我被告知早餐供应时间为早上6点到9点，但他们告诉所有人早上8点就关门了（我们没事，但其他人还在陆续入住）。如果你晚上开车经过，记得带一些清洁液和纸巾擦挡风玻璃。这里蚊蝇泛滥，我们的车上都沾满了蚊虫！
千万别来！！！
房间很大一块地毯都湿了，还有呕吐物和尿液的味道。简直令人无法接受。我才退房几个小时，却没有收到我要求的退款或管理人员的电话。
前台把责任推到清洁工身上，这很可能激怒了管理层，也对客人和客房服务人员不尊重。
位置不太方便（看起来比较老旧），但就在游乐场对面。虽然比较老旧，但外观维护得很好。房间最近翻新过，宽敞舒适，环境优美。室外泳池区和健身区也很棒。早餐比预期的要好，而且适合带孩子入住。