●Positive: convenient access to the hotel and some food options around the area.
●Negative: the room I had at this property was extremely nasty and dirty from what looked like blood stains on the pillow and also in the shower tub to what i believe was poop smeared on the floor. There was hair on the bathroom floor, in the shower and all over actually. When i pulled up to the room there were 3 guys out front of the room with 3 cases of beer and the cans were everywhere. They were hootin and hollerin into the night.i would not recommend this property to anyone and will never stay there again. The cleaning staff needs to be let go immediately or retraining needs to be done asap.
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酒店回复: Hello Justin,Thank you for sharing your feedback about your recent stay. We appreciate your positive comments regarding the hotel's convenient location. Your concerns about cleanliness and the disturbances experienced are noted, and we encourage guests to contact management directly with specific issues. We value your insights as they help us enhance our guest experience in the future.
2.0分
其他
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The room was clean, but needed renovation. The bathroom fixtures were old and broken, everything was from the last century. We had only Frosted Flakes with milk for breakfast.
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酒店回复: Hello Jane Y,Thank you for sharing your feedback regarding your recent stay. We're glad to hear you found your room clean, but we acknowledge your concerns about the need for renovation and the breakfast options. Your comments are important to us, and we will share them with the appropriate team to consider future enhancements. We appreciate your insights and hope to offer a more satisfying experience during any future visits.
1.0分
其他
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Very old, wash basin didn't drain water after use, some lights didn't work, some plug points didn't work, overall everything was old and jammy. I didn't feel good staying. Won't book it again.
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酒店回复: Hello Swati,Thank you for sharing your feedback. We are committed to providing our guests with a comfortable experience and take all comments seriously. Your observations regarding the facilities are noted and will be taken into consideration as we continue to improve our property. We appreciate your input and hope you find a hotel that meets your expectations in the future.
2.0分
其他
The AC was not good. Room had dead bugs, blood in the bathtub. I was happy to checkout in the morning.
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酒店回复: Hello Dan,Thank you for sharing your feedback. We value your comments and will address them with our team to improve our services and ensure a better experience for future guests. Your insights are important to us, and we appreciate you taking the time to provide them. We hope you might consider staying with us again in the future to see how we have improved.
2.0分
其他
Outter room was clean but the bathroom was flat out gross. There was even a booger or poop smeared on the bathroom wall.
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酒店回复: Hello Teresa,Thank you for sharing your feedback regarding your recent stay. We're glad to hear you found your outer room clean but are disappointed to learn about the issues you encountered in the bathroom. Cleanliness is a priority for us, and your comments will be shared with the appropriate team for their awareness and attention. We appreciate your input as it helps us improve the overall experience for future guests.
4.0分
其他
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One night stay
I’m a local and I was without hot water for a few days and I stayed the night to have a good hot shower. I can always use a shower at work but it’s not like being in your own place.
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酒店回复: Hello Lisa,Thank you for sharing your experience with us. We understand how important a hot shower is for comfort and appreciate your choice to stay with us. Our team strives to provide the best possible experience for our guests, and your feedback is valuable. We hope that you can join us again in the future for a more enjoyable stay and a chance to experience the full comfort of our accommodations.
2.0分
其他
Very aged motel with not so comfortable beds. Breakfast was nothing but a snack bar.
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酒店回复: Hello Michael, Thank you for sharing your feedback regarding your stay. We appreciate your observations about the accommodations and breakfast offerings, as they help us understand our guests' experiences better. We continuously evaluate our services and facilities to enhance guest satisfaction. Your comments will be shared with our management team for consideration as we strive to improve. We hope to have the opportunity to serve you better in the future.
4.0分
情侣出游
Air conditioner worked great. However it is outdated and needs to be cleaned better. Otherwise it was a nice stay.
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酒店回复: Hello Linda,Thank you for your feedback regarding the air conditioning unit. We appreciate your comments about its performance as well as your suggestion for improved cleanliness. It's great to hear that you enjoyed your stay overall. Your observations will help us enhance the experience for future guests. We hope to welcome you back soon for an even better visit.
5.0分
其他
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The owner read me a check in and is a very gracious host of this property. I had an issue with the microwave that I reported, and he immediately came down to help remedy the issue and even had a nice conversation that included him giving me some guidance around the area of state parks and visiting Mount Magazine. Very comfortable room, upgraded nicely and I would stay here again when I am in the area.
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酒店回复: Hello Kevin,Thank you for sharing your experience with us. We're glad to hear that our owner was able to assist you and provide you with local recommendations. It's wonderful to know you found your room comfortable and appreciated the upgrades. We look forward to welcoming you back during your next visit to the area. Your feedback is invaluable to us, and we appreciate you taking the time to share it.
3.0分
其他
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Ok for an overnight stay
The hotel was fine for an overnight stay. The room was clean. The bed offered little support. The smoke detector was missing, which did not affect our stay but probably not up to code. The breakfast was not good. There was no coffee and the only food was cereal, two yogurts, and small tasteless muffins. There was only enough milk for our cereal.
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酒店回复: Hello Carla J,Thank you for your feedback regarding your recent stay. It's great to hear that you found the room clean. We appreciate your comments on the bed comfort and breakfast offerings, as this input helps us improve. Your observations about the smoke detector are noted, and we take safety and compliance seriously. We hope you were able to enjoy other aspects of your trip. Thank you for sharing your experience.
●Positive: convenient access to the hotel and some food options around the area.
●Negative: the room I had at this property was extremely nasty and dirty from what looked like blood stains on the pillow and also in the shower tub to what i believe was poop smeared on the floor. There was hair on the bathroom floor, in the shower and all over actually. When i pulled up to the room there were 3 guys out front of the room with 3 cases of beer and the cans were everywhere. They were hootin and hollerin into the night.i would not recommend this property to anyone and will never stay there again. The cleaning staff needs to be let go immediately or retraining needs to be done asap.
The room was clean, but needed renovation. The bathroom fixtures were old and broken, everything was from the last century. We had only Frosted Flakes with milk for breakfast.
Very old, wash basin didn't drain water after use, some lights didn't work, some plug points didn't work, overall everything was old and jammy. I didn't feel good staying. Won't book it again.
The AC was not good. Room had dead bugs, blood in the bathtub. I was happy to checkout in the morning.
Outter room was clean but the bathroom was flat out gross. There was even a booger or poop smeared on the bathroom wall.
One night stay
I’m a local and I was without hot water for a few days and I stayed the night to have a good hot shower. I can always use a shower at work but it’s not like being in your own place.
Very aged motel with not so comfortable beds. Breakfast was nothing but a snack bar.
Air conditioner worked great. However it is outdated and needs to be cleaned better. Otherwise it was a nice stay.
The owner read me a check in and is a very gracious host of this property. I had an issue with the microwave that I reported, and he immediately came down to help remedy the issue and even had a nice conversation that included him giving me some guidance around the area of state parks and visiting Mount Magazine. Very comfortable room, upgraded nicely and I would stay here again when I am in the area.
Ok for an overnight stay
The hotel was fine for an overnight stay. The room was clean. The bed offered little support. The smoke detector was missing, which did not affect our stay but probably not up to code. The breakfast was not good. There was no coffee and the only food was cereal, two yogurts, and small tasteless muffins. There was only enough milk for our cereal.