酒店回复: Le pedimos disculpas por su mala experiencia. Trabajaremos para mejorar estas áreas. Gracias.
5.0分
家庭亲子
The manager Tiffany was so very nice and helpful. Overall, a very nice place to stay. The staff was accommodating and super helpful.
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酒店回复: Hello Troutt Family, Thank you for taking the time to give your honest feedback about your stay. We hope to see you back in the near future.
5.0分
其他
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Everything was good the price good A/C was wonderful except the noise of i-4 was bad because our room was facing the I-4😀and I am light sleeper but my husband and son sleep wonderfully total recommend it hope in the future the city build a wall for the noise.
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酒店回复: Hello Ramirez Family, Thank you for taking the time to give your honest feedback about your stay. We hope to see you back in the near future.
5.0分
其他
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Tiffany terrific receptionist and bery welcoming. Assigned room next to highway, very noisey. Room very clean, functional business related stay. Woyld book again but away from freeway side
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酒店回复: Thank you so much for staying with us here at MainStay Suites in Altamonte Springs. I appreciate your review, and we hope to see you in the future!
3.0分
其他
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Poor
The room was fine but there's a smell that we don't know what it is. Good thing I brought my pillow mist spray. Aircon is noisy . Over all the hotel needs some updating.
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酒店回复: We sincerely apologize for not meeting your expectations concerning the odor of the room. We will certainly address this ASAP and appreciate any opportunity to host you in the future.
2.0分
其他
The room is not clean. The fridge is dirty, disposer still has food in it. Bed sheets not the same. Dead bolt not working, we didn’t feel safe.
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酒店回复: Phillip, we sincerely apologize for this experience. We certainly aim to have a much more postive guest experience and will use this feedback to improve.
5.0分
其他
It feels like home friendly staff and close to everything.the staff is very welcoming and friendly.
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酒店回复: Thank you for your thoughtful review! We look forward to hosting you again soon.
2.0分
其他
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Second nigth room very hot when to frond desk to complain.about and they toll me that they don have maintenance in the weekends so I have to stay in room with no air conditioning and after that the toilet over flow , chance to another room much better but one day before checkout I found that the phone dint work.
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酒店回复: Luis, thank you for your feedback. While the front desk is accurate, I apologize we did not resolve the issue in a more timely manner. We appreciate any opportunity to host you in the future and offer our best service.
我们在那里呆了11天，那里的气味很不好，到处都是小虫子和其他小动物。微波炉无法使用，厨房无法使用，因为即使我们烤面包时烟雾报警器也会响，而且我们无法打开窗户（甚至无法通风），因为窗户被拧紧了。消防部门甚至还来过一次，因为警报响了。没有锅碗瓢盆、沙拉碗或汤匙……外面到处都是垃圾，入口很脏，泳池边只有两把椅子（供所有客人使用），而且只是临时清理过。那些天里，游泳池甚至都没有被清扫过；到处都是烟头。 2 张日光躺椅又旧又脏。经过我们的提醒，房间在第8天就被打扫干净了。
声音太响了，冰箱声音很大，而且一直在除霜，我们不得不把冷冻食品扔掉。隔壁房间里，酒店的衣物正在夜间洗，声音非常大。我们只用了一半的时间就洗了衣服，酒店里买不到洗涤剂，而且洗衣机和烘干机非常脏。由于机器没有清洗，白色衣物后来留下了污渍。烘干机里的所有东西都是旧棉绒和污垢。人们在停车场闲逛。总体来说是一家非常糟糕的酒店。工作人员很友好，这是一个优点。一般不推荐。
我一生中住过的最差的酒店。
体验很差，我不推荐给任何人。房间很脏，没有熨斗或吹风机。我因为有厨房而预订了房间，但除了洗碗机坏了之外，房间里没有最少的物品。房间面向洗衣房，睡觉时间从来不被尊重，整个早上都有很多噪音。抵达后，房间已经很脏了，尽管有投诉，但没有采取任何措施。尽管接待处承诺提供清洁服务，但达利亚的任何一家酒店均不提供清洁服务。
房子维护得不太好，烟味很重，而且我提前退房了，非常不舒服。
The manager Tiffany was so very nice and helpful. Overall, a very nice place to stay. The staff was accommodating and super helpful.
Everything was good the price good A/C was wonderful except the noise of i-4 was bad because our room was facing the I-4😀and I am light sleeper but my husband and son sleep wonderfully total recommend it hope in the future the city build a wall for the noise.
Tiffany terrific receptionist and bery welcoming. Assigned room next to highway, very noisey. Room very clean, functional business related stay. Woyld book again but away from freeway side
Poor
The room was fine but there's a smell that we don't know what it is. Good thing I brought my pillow mist spray. Aircon is noisy . Over all the hotel needs some updating.
The room is not clean. The fridge is dirty, disposer still has food in it. Bed sheets not the same. Dead bolt not working, we didn’t feel safe.
It feels like home friendly staff and close to everything.the staff is very welcoming and friendly.
Second nigth room very hot when to frond desk to complain.about and they toll me that they don have maintenance in the weekends so I have to stay in room with no air conditioning and after that the toilet over flow , chance to another room much better but one day before checkout I found that the phone dint work.