Great room, very comfortable. Friendly staff. very convenient location- walking distance for much of our needs. Easy self-parking. Great room service & yummy food with assoc restaurant (Roam). Will revisit again!
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酒店回复: Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you enjoyed your stay—from the comfort of your room to our convenient downtown location and the culinary offerings from ROAM. It’s also wonderful to know our team helped make your visit memorable.We truly appreciate your kind words and look forward to welcoming you back to The Oxford Hotel on your next visit to Bend!
3.0分
商务出差
Breakfast menu terrible server said they changed policy
No changes or substituitions to menu
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酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear that your breakfast experience didn’t meet expectations and that our updated menu policy caused disappointment.Our goal is always to offer a dining experience that feels both enjoyable and accommodating, so it’s concerning to learn this change had the opposite effect. Your comments will be shared with our culinary and management teams as we continue reviewing our breakfast offerings and service approach.We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to better meet your expectations in the future.
4.0分
其他
The only way I would had improved my stay is it was disappointing there was no bottle water in the room. Also the barroom lightening is not bright very dark
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to know you enjoyed your stay overall, and we truly appreciate your suggestions for how we can make future visits even better.We’re sorry to hear that the lack of bottled water and the dim bathroom lighting affected your experience. Your comments are valuable, and we’ll be sharing them with our team as we look for ways to improve both in-room amenities and lighting comfort.We hope you’ll consider staying with us again soon so we can provide an experience that feels fully refined and to your expectations.
5.0分
其他
best stay in the Bend area - fabulous hotel with amazing staff. Love the washer/dryer availability as well! Cannot wait to come back.
5.0分
家庭亲子
A beautiful hotel with outstanding service, very large rooms, fantastic in-room coffee choices, and fabulous dining within walking distance.
5.0分
其他
Friendly Staff
Excellent hotel in downtown Bend. Bed was comfortable & location was convenient & quiet. Staff were extremely helpful.
5.0分
其他
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Loved every detail! Soooo comfy and they offer free laundry down the hall so I got to freshen up my clothes for the rest of my trip. In room French press and coffee is a nice touch. The convenience of walking to shopping and restaurants is PERFECT! I will return.
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酒店回复: Thank you for your enthusiastic review! We're so glad you appreciated the little comforts—from the cozy touches to the in-room French press and coffee setup.It's great to hear the complimentary laundry and our central location added ease to your travels. We look forward to welcoming you back for another perfect stay!
5.0分
其他
Great stay!
A great place to stay to explore Bend, convenient for walking everywhere downtown.
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酒店回复: Thank you so much for sharing your experience with us. We're delighted to hear that you enjoyed the comfort of your room and found our location in downtown Bend both convenient and peaceful.It’s wonderful to know that our team made such a positive impression during your stay. We truly value their dedication to making every guest feel welcome and supported.We hope to have the pleasure of welcoming you back on your next visit to Bend. It would be our joy to provide another relaxing and memorable stay.
5.0分
其他
Loved the gym as well as the courtesy cruiser bikes
代客泊车服务很棒！电动车和混动车免费。非常喜欢角落房！下次可能会带狗狗一起来！
Great room, very comfortable. Friendly staff. very convenient location- walking distance for much of our needs. Easy self-parking. Great room service & yummy food with assoc restaurant (Roam). Will revisit again!
Breakfast menu terrible server said they changed policy
No changes or substituitions to menu
The only way I would had improved my stay is it was disappointing there was no bottle water in the room. Also the barroom lightening is not bright very dark
best stay in the Bend area - fabulous hotel with amazing staff. Love the washer/dryer availability as well! Cannot wait to come back.
A beautiful hotel with outstanding service, very large rooms, fantastic in-room coffee choices, and fabulous dining within walking distance.
Friendly Staff
Excellent hotel in downtown Bend. Bed was comfortable & location was convenient & quiet. Staff were extremely helpful.
Loved every detail! Soooo comfy and they offer free laundry down the hall so I got to freshen up my clothes for the rest of my trip. In room French press and coffee is a nice touch. The convenience of walking to shopping and restaurants is PERFECT! I will return.
Great stay!
A great place to stay to explore Bend, convenient for walking everywhere downtown.
Loved the gym as well as the courtesy cruiser bikes
Great staff, very friendly!!