The staff, when I let them know we had dogs (to pay the fees) she asked if we would like a ground floor room, which so happened to be a huge upgrade from the one we booked. Very happy as always with Hampton. Also the breakfast, top notch as always.
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel, Alyssa! We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Hampton Inn & Suites Bend, OR
5.0分
商务出差
Great location to shopping, hiking, restaurants, etc. clean and includes all amenities. We love it here.
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel, Marion! We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Hampton Inn & Suites Bend, OR
5.0分
其他
The room was very nice. The receptionist was professional, efficient and kind
I LOVED the location…
I would recommend this hotel to family and friends.
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel, Shelly! We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Hampton Inn & Suites Bend, OR
5.0分
商务出差
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Great place to stay
Wonderful stay and very convenient. Great location. Jessy at the front desk definitely was a huge reason we felt so welcome. She was great!
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel, Adrian! We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Hampton Inn & Suites Bend, OR
2.0分
情侣出游
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This hotel is in a great location but otherwise is pretty shabby. I’m surprised it meets the Hampton Inn standards. Rooms are small and laid out weirdly with the tv on the side of the bed. The bed felt old, hard, and lumpy without any cushion on top. Linens were old and thin as were the towels. We could hear doors closing all over and an alarm from the room next door woke us at 6 am. It seems this place used to be a Super 8 style hotel that got new carpet and floor tiles to qualify for a Hampton Inn badge.
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel, Dale! We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Hampton Inn & Suites Bend, OR
5.0分
家庭亲子
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I had a fantastic experience at the Hampton Inn! The staff provided excellent customer service—friendly, helpful, and attentive. The rooms were spotless and very comfortable, making it easy to relax and feel at home. Everything was well-maintained, and the overall atmosphere was welcoming. I would highly recommend this hotel to anyone looking for a clean, comfortable stay with top-notch service.
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel, Diana! We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Hampton Inn & Suites Bend, OR
5.0分
家庭亲子
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Great stay! The man who checked me in was very nice and helpful and I think it was a less busy night so I got to pick what side of the building I wanted on which was super nice! The saltwater pool was great and the pool room had lots of windows in it which made it really nice and pretty. The location is nice. You can walk to concerts and the old mill district.
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel, Heather! We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Hampton Inn & Suites Bend, OR
5.0分
家庭亲子
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We had a wonderful stay at the Hampton Inn & Suites. The staff were very friendly and welcoming, the rooms were clean and comfortable, and the breakfast was great. Everything about our stay was easy and enjoyable. We would definitely stay here again!
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel, Diana! We sincerely appreciate your feedback and look forward to welcoming you back to our hotel in the future! Hampton Inn & Suites Bend, OR
2.0分
朋友出游
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Disappointed after price gouging, charging ＞$388.00 for a one stay during an local event. They now have an additional $12.00 parking fee per vehicle, per day. Absolutely ridiculous and will be staying at a more reasonable near by hotel in the future.
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酒店回复: Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.Our pricing, including any applicable parking fees, is always outlined during the booking process so guests can review all charges prior to confirming their reservation. Rates may fluctuate during special events or high-demand periods, and we do our best to remain competitive while maintaining the high level of service and comfort Hampton by Hilton is known for.We truly value your business and appreciate your comments. Your feedback helps us continue to improve, and we hope to have the opportunity to welcome you back in the future.
3.0分
其他
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Room with No View
The stay was fine. Our room was 229. The view was of a wall.
Now when you pay for a room, you should have a view. The room with the wall should have been discounted.
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酒店回复: Thank you so much for your feedback. I completely understand how the view from a room can make a stay feel more enjoyable, and I’m sorry that your room didn’t meet your expectations in that regard. Our room rates are based on room type and can vary during high-demand events, like concerts at The Hayden Homes Amphitheater, rather than the specific view. When we’re sold out, we do our very best to accommodate everyone in the room type they’ve reserved.We truly value your comments, and I’ll be sure to share them with our management team. On a future stay, please feel free to let us know your preferences ahead of time—we’ll do everything we can to place you in a room that better fits what you’re looking for. We’d love the chance to welcome you back and provide a stay that exceeds expectations.
The staff, when I let them know we had dogs (to pay the fees) she asked if we would like a ground floor room, which so happened to be a huge upgrade from the one we booked. Very happy as always with Hampton. Also the breakfast, top notch as always.
Great location to shopping, hiking, restaurants, etc. clean and includes all amenities. We love it here.
The room was very nice. The receptionist was professional, efficient and kind
I LOVED the location…
I would recommend this hotel to family and friends.
Great place to stay
Wonderful stay and very convenient. Great location. Jessy at the front desk definitely was a huge reason we felt so welcome. She was great!
This hotel is in a great location but otherwise is pretty shabby. I’m surprised it meets the Hampton Inn standards. Rooms are small and laid out weirdly with the tv on the side of the bed. The bed felt old, hard, and lumpy without any cushion on top. Linens were old and thin as were the towels. We could hear doors closing all over and an alarm from the room next door woke us at 6 am. It seems this place used to be a Super 8 style hotel that got new carpet and floor tiles to qualify for a Hampton Inn badge.
I had a fantastic experience at the Hampton Inn! The staff provided excellent customer service—friendly, helpful, and attentive. The rooms were spotless and very comfortable, making it easy to relax and feel at home. Everything was well-maintained, and the overall atmosphere was welcoming. I would highly recommend this hotel to anyone looking for a clean, comfortable stay with top-notch service.
Great stay! The man who checked me in was very nice and helpful and I think it was a less busy night so I got to pick what side of the building I wanted on which was super nice! The saltwater pool was great and the pool room had lots of windows in it which made it really nice and pretty. The location is nice. You can walk to concerts and the old mill district.
We had a wonderful stay at the Hampton Inn & Suites. The staff were very friendly and welcoming, the rooms were clean and comfortable, and the breakfast was great. Everything about our stay was easy and enjoyable. We would definitely stay here again!
Disappointed after price gouging, charging ＞$388.00 for a one stay during an local event. They now have an additional $12.00 parking fee per vehicle, per day. Absolutely ridiculous and will be staying at a more reasonable near by hotel in the future.
Room with No View
The stay was fine. Our room was 229. The view was of a wall.
Now when you pay for a room, you should have a view. The room with the wall should have been discounted.