酒店回复: Thank you for your fantastic 5-star rating! We're delighted to hear that you found our location convenient. We strive to make every aspect of your stay as seamless and enjoyable as possible. We look forward to welcoming you back soon!
5.0分
其他
The room super clean and was in great condition. Staff were friendly and helpful.
Loved the cookies on the lobby, and the workout room
Nearby.
5.0分
其他
Very nice 2-night stay in Cranberry Township. Delicious breakfast, comfortable beds, quiet, and clean.
4.0分
家庭亲子
Lighting needs to be improved at driveway entrance. Labyrinth of cirbs outside of entrance are confusing and dangerous
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酒店回复: Dear James, Thank you for bringing this to our attention. We sincerely apologize for the difficulties you experienced with the lighting and layout at our entrance. Your feedback has been shared with our facilities team so we can review the lighting and curb design to make improvements. Warm Regards,Sam J. Michaels - Front Office Manager
5.0分
其他
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I slept very comfortably in the bed. Many times when in hotels I tend to toss and turn and not get good sleep. At Home2 this time, I was sound asleep and comfortable. The only real issue we had was that the microwave and coffee maker were plugged into an outlet which did not work. First I think it should have been a GFCI outlet, but was just a regular outlet. Anywho, it did not work. We moved the coffee pot and microwave closer to the sink outlet and used it just fine. There seemed to be some work being completed behind the microwave, maybe something was not totally completed. Anyways, the stay was very good in our opinion, much better than other stays in years past.
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酒店回复: Dear Greg,Thank you for taking the time to write about your stay! We're thrilled you had a comfortable stay and can't wait to welcome you back home again soon!Warm Regards,Sam J. Michaels - Front Office Manager
2.0分
其他
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Room is very outdated smelled very old. Sofa bed and generally the outside was dirty and it needed to be thrown away. Previous guest trash was left not disposed of. room wasn't wiped down just dusty. the fridge was not cleaned there was hair in there. overall The whole room was nasty and Sam stated there wasn't a like room to transfer to. Housekeeping outta be ashamed and whoever is supposed to check behind them isn't doing there job either. Checked off the list of do not stay.
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酒店回复: Dear Edythe,Thank you for sharing your feedback. I’m truly sorry to hear about the condition of your room and the issues you experienced during your stay. This is not the level of cleanliness or service we strive to provide, and I apologize for the inconvenience and discomfort it caused. Your comments have been shared with our housekeeping and management teams to ensure immediate corrective action is taken. We value your input and will use it to improve our standards moving forward.Warm Regards,Sam J, Michaels - Front Office Manager
4.0分
其他
Rooms were really nice and big. Could have been a bit cleaner. Hotel was quiet and location was great!
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酒店回复: Dear Jordana,Thank you for staying with us! We hope you felt at home!Warm Regards,Sam J. Michaels - Front Office Manager
5.0分
其他
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I’ve stayed here before & loved it & I did this time too. It’s right next to a really nice trail. I brought my pup & they had some good amenities for dogs too. Great stay. Check out is at noon which is super convenient.
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酒店回复: Dear Samantha,Thank you (and your pup) for staying with us! We hope you both felt at home and look forward to your return!Warm Regards,Sam J. Michaels - Front Office Manager
5.0分
家庭亲子
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The pull out sofa was falling apart. It had rips and stains as well as the Matress on the pull out. Maybe it’s time to change them. One of our guests had to use it and I felt bad as it looked stained but it was late and we had a long day.
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酒店回复: Dear Eyesevia,Thank you for staying with us and sharing your thoughts. We hope you will consider staying with us again!Warm Regards,Sam J. Michaels - Front Office Manager
5.0分
其他
Hotel lobby and outside was nice and new with good amenities like gym, breakfast. Rooms were not as nice or new looking but overall a good option.
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酒店回复: Dear Mr. Martin,Thank you so much for perfect 10! We can't wait to welcome you back home again soon!Warmest Regards,Sam J. Michaels - Front Office Manager
同意
The room super clean and was in great condition. Staff were friendly and helpful.
Loved the cookies on the lobby, and the workout room
Nearby.
Very nice 2-night stay in Cranberry Township. Delicious breakfast, comfortable beds, quiet, and clean.
Lighting needs to be improved at driveway entrance. Labyrinth of cirbs outside of entrance are confusing and dangerous
I slept very comfortably in the bed. Many times when in hotels I tend to toss and turn and not get good sleep. At Home2 this time, I was sound asleep and comfortable. The only real issue we had was that the microwave and coffee maker were plugged into an outlet which did not work. First I think it should have been a GFCI outlet, but was just a regular outlet. Anywho, it did not work. We moved the coffee pot and microwave closer to the sink outlet and used it just fine. There seemed to be some work being completed behind the microwave, maybe something was not totally completed. Anyways, the stay was very good in our opinion, much better than other stays in years past.
Room is very outdated smelled very old. Sofa bed and generally the outside was dirty and it needed to be thrown away. Previous guest trash was left not disposed of. room wasn't wiped down just dusty. the fridge was not cleaned there was hair in there. overall The whole room was nasty and Sam stated there wasn't a like room to transfer to. Housekeeping outta be ashamed and whoever is supposed to check behind them isn't doing there job either. Checked off the list of do not stay.
Rooms were really nice and big. Could have been a bit cleaner. Hotel was quiet and location was great!
I’ve stayed here before & loved it & I did this time too. It’s right next to a really nice trail. I brought my pup & they had some good amenities for dogs too. Great stay. Check out is at noon which is super convenient.
The pull out sofa was falling apart. It had rips and stains as well as the Matress on the pull out. Maybe it’s time to change them. One of our guests had to use it and I felt bad as it looked stained but it was late and we had a long day.
Hotel lobby and outside was nice and new with good amenities like gym, breakfast. Rooms were not as nice or new looking but overall a good option.