酒店回复: Dear Berit-Ann, thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!
5.0分
商务出差
Room was perfect, handwritten note from Tiffany the housekeeper as a welcome, and perfect hospitality by Malcolm at the front desk.
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酒店回复: Dear Paul, thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!
4.0分
其他
It was a nice hotel. Bed wasn't the most comfotable and the room had a slight musk that went away if you ran the air real cold.
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酒店回复: Dear Mary, Thank you for your feedback regarding your stay at our property, as it is important to us. I am sorry to hear that we did not exceed your expectations, because our goal is to exceed every guest's expectation. I will relay this information to the rest of the team so that we can address the issues. Thank you again for staying with us.
5.0分
家庭亲子
Would 10/10 definitely recommend! The staff was super friendly and helpful. The food at the restaurant was AMAZING. Would definitely stay here again.
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酒店回复: Dear Faron, thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!
5.0分
情侣出游
Hotel was Excellent, Great Customer Service 👌..
Clean, Convenient, Great Rate, Overall Was Great, would recommend to Anyone to stay and enjoy 😉..
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酒店回复: Dear Ingrid, thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!
4.0分
其他
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Excellent stay!
The hotel was convenient and decorated beautifully for fall weather, even though it was in the 90s during our stay. The room was clean and comfortable. We are breakfast twice there and it was great. I recommend ordering rather than eating the buffet.
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酒店回复: Dear Ronald, Thank you for your feedback regarding your stay at our property, as it is important to us. I am sorry to hear that we did not exceed your expectations, because our goal is to exceed every guest's expectation. I will relay this information to the rest of the team so that we can address the issues. Thank you again for staying with us.
4.0分
情侣出游
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When I checked in I specifically requested a bathtub as we had been traveling all day and we wanted to soak in a tub. I was told the room we were assigned had one. However, once we got in the room we found only a shower. When I went back to ask about it the person at the front desk said they were all taken and that she didn't realize the remodel had taken out tubs in many of the rooms. Not a huge deal but frustrating.
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酒店回复: Dear Stephen, Thank you for your feedback regarding your stay at our property, as it is important to us. I am sorry to hear that we did not exceed your expectations, because our goal is to exceed every guest's expectation. I will relay this information to the rest of the team so that we can address the issues. Thank you again for staying with us.
4.0分
其他
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Great location but not a comfortable stay
Staff was super friendly, and the room was clean. My only two issues were the shower leaked really bad onto the floor and the bed was hard as a rock.
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酒店回复: Dear Lillian, Thank you for your feedback regarding your stay at our property, as it is important to us. I am sorry to hear that we did not exceed your expectations, because our goal is to exceed every guest's expectation. I will relay this information to the rest of the team so that we can address the issues. Thank you again for staying with us.
3.0分
其他
Dirty plate served at breakfast, dirty towel in room. Room smelled musty and floors were sweaty.
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酒店回复: Dear William, Thank you for your feedback regarding your stay at our property, as it is important to us. I am sorry to hear that we did not exceed your expectations, because our goal is to exceed every guest's expectation. I will relay this information to the rest of the team so that we can address the issues. Thank you again for staying with us.
5.0分
其他
We enjoy staying here. The gym is updated and the staff is very kind.
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酒店回复: Dear Candace, thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!
位置很好，非常干净，工作人员非常友好。
Room was perfect, handwritten note from Tiffany the housekeeper as a welcome, and perfect hospitality by Malcolm at the front desk.
It was a nice hotel. Bed wasn't the most comfotable and the room had a slight musk that went away if you ran the air real cold.
Would 10/10 definitely recommend! The staff was super friendly and helpful. The food at the restaurant was AMAZING. Would definitely stay here again.
Hotel was Excellent, Great Customer Service 👌..
Clean, Convenient, Great Rate, Overall Was Great, would recommend to Anyone to stay and enjoy 😉..
Excellent stay!
The hotel was convenient and decorated beautifully for fall weather, even though it was in the 90s during our stay. The room was clean and comfortable. We are breakfast twice there and it was great. I recommend ordering rather than eating the buffet.
When I checked in I specifically requested a bathtub as we had been traveling all day and we wanted to soak in a tub. I was told the room we were assigned had one. However, once we got in the room we found only a shower. When I went back to ask about it the person at the front desk said they were all taken and that she didn't realize the remodel had taken out tubs in many of the rooms. Not a huge deal but frustrating.
Great location but not a comfortable stay
Staff was super friendly, and the room was clean. My only two issues were the shower leaked really bad onto the floor and the bed was hard as a rock.
Dirty plate served at breakfast, dirty towel in room. Room smelled musty and floors were sweaty.
We enjoy staying here. The gym is updated and the staff is very kind.