The check-in was smooth and staff friendly. However, the shower output was weak and the bed was so uncomfortable that we both woke in pain. woktmorning
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酒店回复: Thank you for sharing your experience with us. We’re pleased to hear that check-in went smoothly and that our staff made you feel welcome. We also appreciate your feedback regarding the shower and bed. Your comments have been shared with our maintenance and housekeeping teams to inspect and address the issues so future guests can enjoy a more comfortable stay. We value your input and hope to have the opportunity to provide you with a better experience next time.
1.0分
其他
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BEWARE! I made the reservations months in advance for non smoking, confirmed the day before. When we arrived we were informed we had two smoking room. We had travelled across the country to go to Talladega Speedway, so we chose to make the best of it.
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酒店回复: Hello Roberta,Thank you for sharing your experience. We appreciate your understanding during a busy event period like Talladega Speedway. While we strive to meet all guest requests, sometimes availability can be an issue. We hope you enjoyed the event and had a memorable trip despite the room situation. Your feedback is valuable and will be considered for future improvements.
5.0分
其他
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The hotel was easy to find after exiting I20 and check in was drama free. The room was clean and the office staff was very friendly and helpful. The bed was comfortable, the bedding better than expected as were the towels. The room was quiet and the parking felt secure. I'd stay here again without hesitation.
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酒店回复: Hi Nicholas,Thank you for such a wonderful review! We’re thrilled to hear that your stay went smoothly from start to finish — from the easy-to-find location and quick check-in to the clean, comfortable room and friendly service. It’s great to know that you were pleasantly surprised by the quality of the bedding and towels, and that you found the property quiet and secure. Feedback like yours truly means a lot to our team, as it reflects the welcoming experience we strive to provide. We’re delighted to know you’d stay with us again without hesitation and look forward to welcoming you back soon!
4.0分
其他
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The room was very clean,good condition but I hate those high beds. Staff at desk was not helpful. I use a walker and she gave us a room very far away and had us walk the entire corridor and never told us there was a back door right next to our room that we could’ve used and when we ask about restaurants, she just said oh yeah, there’s a lot of them over that way not helpful
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酒店回复: Hi Rosemary,Thank you for sharing your experience with us. We’re glad to hear that you found your room very clean and in good condition, as we always want our guests to feel comfortable during their stay. We also appreciate your feedback regarding the height of the bed and, most importantly, the service you received at the front desk. We understand how important accessibility and clear communication are, especially when traveling with a walker. Your comments show us that we have opportunities to be more attentive and proactive in assisting guests with their specific needs, and we will be addressing this with our team to ensure better support in the future. Your input is very valuable to us, and we hope you’ll consider giving us another opportunity to provide you with the level of care and hospitality you deserve.
4.0分
家庭亲子
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Very old motel style property. Lots of Construction related extended stay occupants. Kind of noisy and busy in the parking lot and frequent opening of doors near us etc...
Clean and serviceable but not a great comfortable stay.
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酒店回复: Hi Mark,Thank you for sharing your experience. We’re glad to hear that you found the property clean and serviceable, and we appreciate your observations about the environment and atmosphere. Your feedback about noise and activity in the parking lot is helpful as we consider ways to enhance guest comfort and ensure a more peaceful stay. We are always looking for opportunities to improve both the facilities and overall guest experience, and your input helps guide those efforts. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
2.0分
其他
This hotel is a dump with fresh paint to make it look good.. they're continental breakfast is less than a continental breakfast.
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酒店回复: Hello EDWARD, Thank you for sharing your feedback. We strive to provide a comfortable experience for all our guests, and your comments about the breakfast offerings will be taken into consideration. We appreciate your insights, as they help us improve for the future. We hope you consider staying with us again and experience the improvements we are working on.
酒店房间比较大，周边环境很好，有加油站，商场和吃饭的地方，也靠近高速路，比较适合出行时间的休息是正常的。汽车旅馆服务也不错，好评！
服务尚可，两个前台一冷一热，属于汽车旅馆，食物一般，设施尚可，还有一个小的露天泳池，行程比较紧没有去，整体上比较一般，
房间宽敞干净，员工很友好，性价比很高。
酒店很棒，服务也很好，我下次还想住。
The check-in was smooth and staff friendly. However, the shower output was weak and the bed was so uncomfortable that we both woke in pain. woktmorning
BEWARE! I made the reservations months in advance for non smoking, confirmed the day before. When we arrived we were informed we had two smoking room. We had travelled across the country to go to Talladega Speedway, so we chose to make the best of it.
The hotel was easy to find after exiting I20 and check in was drama free. The room was clean and the office staff was very friendly and helpful. The bed was comfortable, the bedding better than expected as were the towels. The room was quiet and the parking felt secure. I'd stay here again without hesitation.
The room was very clean,good condition but I hate those high beds. Staff at desk was not helpful. I use a walker and she gave us a room very far away and had us walk the entire corridor and never told us there was a back door right next to our room that we could’ve used and when we ask about restaurants, she just said oh yeah, there’s a lot of them over that way not helpful
Very old motel style property. Lots of Construction related extended stay occupants. Kind of noisy and busy in the parking lot and frequent opening of doors near us etc...
Clean and serviceable but not a great comfortable stay.
This hotel is a dump with fresh paint to make it look good.. they're continental breakfast is less than a continental breakfast.