The room was clean, but there was some mold on the shower wall. Friendly staff. Breakfast was great.
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酒店回复: Thank you for taking the time to share your experience, Carolyn. We’re glad you enjoyed the breakfast and found our staff friendly and welcoming. We do apologize for the mold in the shower wall—this isn’t the standard we aim for, and we’ll make sure it’s taken care of. We hope you’ll give us another chance to provide a stay that’s fully comfortable and enjoyable from start to finish.Warm regards,Aries Connects World
5.0分
家庭亲子
Staff was amazing and very courteous. Great southern hospitality! Room was clean and spacious! Will definitely book again on my next visit!
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酒店回复: Thank you so much for your wonderful feedback, Mele! We’re thrilled to hear you enjoyed our staff’s hospitality and found your room clean and spacious. It’s fantastic to know you felt well taken care of, and we’d be delighted to welcome you back on your next visit!Warm regards,Aries Connects World
4.0分
商务出差
Hotel was good, staff were friendly, water pressure in shower wasn’t very good. Breakfast biscuits without GRAVY, wasn’t good
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酒店回复: Dear Patricia, thanks for sharing your feedback! We’re glad to hear our staff made a positive impression and that overall the hotel worked well for you. We hear you on the shower water pressure and the breakfast biscuits — those little details can definitely make a difference, and we’ll take a look at ways to improve both so your next stay feels smoother and more satisfying. We appreciate you staying with us and hope to see you again.Warm regards,Aries Connects World
3.0分
商务出差
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Staff was courteous, however the microwave in my room is in horrible condition. It needs replacing. The paint is coming off the bottom. Looked too horrible to use. I tried using one in 203 but that one was in terrible condition as well. They are old and need replacing.
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酒店回复: Hello Mary, thanks for sharing your feedback with us. We’re glad our staff made a positive impression, but we completely understand your concern about the microwaves — it’s definitely not ideal for them to feel worn or unsafe to use. We’ll be reviewing the condition of all the units and looking at options to replace them so guests can use them with confidence. We appreciate you bringing this to our attention and hope your next stay feels much more comfortable and hassle-free.Warm regards,Aries Connects World
1.0分
家庭亲子
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The door on the room I was given would not close and the room smell like piss. Also, the couch and bathroom wasn’t cleaned. I asked the lady at the front for another room. She claimed the hotel was booked up and gave me instructions on how to close the door. Which I couldn’t get it to work. The lady at the front desk was not helpful at all. So, me and my son checked out of the hotel. I couldn’t believe a room like that was given to a guest. I’ve stayed at comfort suite hotels before and this one was the worst.
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酒店回复: Hi Tanekia, we’re very sorry to hear about your experience — this is certainly not the standard we aim to provide. It’s completely understandable how frustrating it must have been to deal with a room that wasn’t properly cleaned and a door that wouldn’t close, especially with your son. We also regret that the front desk interaction didn’t feel helpful; that’s never the impression we want to leave. Your feedback highlights exactly where we need to improve, from housekeeping checks to staff support, and we truly appreciate you bringing it to our attention. We hope you’ll consider giving us another chance in the future to provide a stay that meets the level of comfort and care you expect.Warm regards,Aries Connects World
4.0分
其他
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The room was lacking a few basic amenities. The room’s floor was uneven with old carpet covering it. Our room was positioned where the street light peeked thru the curtain. We only had two towels to use in the bathroom. Bed was fine and clean.
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酒店回复: Hi Richard, thank you for sharing your experience with us. We’re glad to hear that the bed was clean and comfortable, but we’re sorry that a few things didn’t meet your expectations. We appreciate your feedback about the uneven floor and older carpet, and we’re looking into ways to make the room feel more even and comfortable for future stays. The streetlight issue is something we can definitely help with by suggesting alternate room placements when possible, and we’ll make sure more towels are readily available in the room so you aren’t caught short. We value your input and hope that, despite these issues, you were still able to enjoy your stay with us.Warm regards,Aries Connects World
1.0分
家庭亲子
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The floor was very dirty, even had gum stuck to the carpet. The bathroom had mold in the shower. The beds were hard as a rock, with flat, tiny pillows. The toilet needed two flushes every time it was used. Staff were unwelcoming, and some were rude.
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酒店回复: Hi Loreen, thank you for taking the time to share your experience. We’re truly sorry to hear that your stay fell short in so many areas—from cleanliness to comfort and service. While this isn’t the experience we want for any guest, your feedback is important, and we’re taking it seriously to review housekeeping practices, bathroom maintenance, and staff interactions to prevent this from happening again. We appreciate you letting us know and hope that future visits to the area offer a much more comfortable experience.Warm regards,Aries Connects World
我入住的时候，前台那位先生看起来不太高兴，只是例行公事地办理手续。我退房的时候，他正在打电话和另一位顾客聊天。他办完我的手续后就直接走开了，后来发现我还站在那里，才回头说：“哦，我办完了，你可以走了。” 入住和退房期间，我都没有收到任何感谢。早餐还可以，但是没有鸡蛋。我们发现负责早餐的那位女士正在和另一对夫妇聊天，我们尴尬地站在那里等了一分多钟，她才问我们需要什么。问了鸡蛋的事情后，她又去做了些，大概五分钟后就端出来了。看了其他评论后，这与我预期的不太一样。
非常干净舒适。
每次入住体验都很棒！
The room was clean, but there was some mold on the shower wall. Friendly staff. Breakfast was great.
Staff was amazing and very courteous. Great southern hospitality! Room was clean and spacious! Will definitely book again on my next visit!
Hotel was good, staff were friendly, water pressure in shower wasn’t very good. Breakfast biscuits without GRAVY, wasn’t good
Staff was courteous, however the microwave in my room is in horrible condition. It needs replacing. The paint is coming off the bottom. Looked too horrible to use. I tried using one in 203 but that one was in terrible condition as well. They are old and need replacing.
The door on the room I was given would not close and the room smell like piss. Also, the couch and bathroom wasn’t cleaned. I asked the lady at the front for another room. She claimed the hotel was booked up and gave me instructions on how to close the door. Which I couldn’t get it to work. The lady at the front desk was not helpful at all. So, me and my son checked out of the hotel. I couldn’t believe a room like that was given to a guest. I’ve stayed at comfort suite hotels before and this one was the worst.
The room was lacking a few basic amenities. The room’s floor was uneven with old carpet covering it. Our room was positioned where the street light peeked thru the curtain. We only had two towels to use in the bathroom. Bed was fine and clean.
The floor was very dirty, even had gum stuck to the carpet. The bathroom had mold in the shower. The beds were hard as a rock, with flat, tiny pillows. The toilet needed two flushes every time it was used. Staff were unwelcoming, and some were rude.