I wished there were bottled water in the fridge and some protein at the continental breakfast.
3.0分
其他
展开
Nice size room and was clean with plenty of towels. Did have an issue with tv in room 304 not working then glitching, property wifi not strong enough and breakfast was sketchy.
2.0分
商务出差
展开
Stains on the sheets. Didn’t have conditioner. Breakfast very limited.
We asked for change for a $20 vending. They wouldn’t. As the vending didn’t take card. Pool was cold. Bathroom shower was gross.
Not impressed
4.0分
商务出差
展开
It seems that the place has been upgraded since the last time I stayed. Very nice improvements overall. The drain in my tub was stopped up not allowing the water to drain which seemed to have been a problem prior to my stay - staff should make sure everything functions before renting out a room.
1.0分
其他
展开
Will never stay here again!!
Requested a handicap room; didn't get one. No working lights; told front desk, they handed us light bulbs. Requested new room with couch; staff refused to move our belongings. Room was never cleaned on our 3rd day of stay. Asked to speak w/manager, told by front desk worker she the only one on site; manager was out of town
展开
酒店回复: Thank you for sharing your feedback. I sincerely apologize for the issues you experienced during your stay, including the accessibility concerns, maintenance issues, and lack of room cleaning. This is not the level of service we aim to provide, and your comments have been shared with our team to ensure improvements are made. We hope to have the opportunity to provide you with a much better experience in the future.Best regards,Shiv PatelGeneral Manager
4.0分
情侣出游
展开
It's an older hotel that could use a lot of updating. The furniture in the rooms looked like they are trying to be more modern, but had accent pieces that were colored more like children's furniture... And the bathroom sink area was a very basic box store vanity that didn't match the rest of the room.
展开
酒店回复: Thank you for sharing your feedback. We appreciate your comments regarding the room furnishings and bathroom areas. While some areas are still in the process of being updated, your input helps us prioritize improvements to enhance the overall guest experience. We hope to welcome you back for an even better stay in the future.Best regards,Shiv PatelGeneral Manager
4.0分
家庭亲子
Loved the service and friendliness. Beds were confy. Being there for a week with the same food was blah, but their staff service was super friendly.
我们预订这家酒店是为了我们男孩队的州棒球锦标赛。总的来说,这是家不错的酒店,孩子们很喜欢游泳池。早餐很好,华夫饼是亮点。地毯看起来比较新。我们317房间有几个小问题:两张双人床之间地毯上有一块黏黏的地方,我总是忘记,然后一脚踩上去。房间本身很干净,床单和房间整体都经过翻新,看起来比我在网上看到的那些不太吸引人的酒店照片要现代得多。床头上的帆布画很漂亮,也很有现代感。浴室没有排气扇,而且比较小。浴缸不是很干净,感觉维修工在浴缸底部涂了一层白漆,现在开始褪色了。浴帘上也有几处污渍——但我从来不喜欢酒店里这种布质浴帘,它们被大家轮流使用,可能很少被拆下来清洗。浴室水槽的水龙头水压很低,只有四股水流,刷牙都很困难。这可能只是维修工可以解决的小问题,但我住的时间不够长,没来得及反映。
酒店员工每天都会进来收走我们放在地上的旧毛巾,并整齐地换上新毛巾。他们也会清理垃圾。回到酒店看到员工打扫后的干净整洁,感觉很好。
总的来说,这是一次不错的住宿体验。酒店甚至还有洗衣机和烘干机(需要准备硬币),方便我们清洗球队在锦标赛第三天的队服。
一切都很好
伟大的
I wished there were bottled water in the fridge and some protein at the continental breakfast.
Nice size room and was clean with plenty of towels. Did have an issue with tv in room 304 not working then glitching, property wifi not strong enough and breakfast was sketchy.
Stains on the sheets. Didn’t have conditioner. Breakfast very limited.
We asked for change for a $20 vending. They wouldn’t. As the vending didn’t take card. Pool was cold. Bathroom shower was gross.
Not impressed
It seems that the place has been upgraded since the last time I stayed. Very nice improvements overall. The drain in my tub was stopped up not allowing the water to drain which seemed to have been a problem prior to my stay - staff should make sure everything functions before renting out a room.
Will never stay here again!!
Requested a handicap room; didn't get one. No working lights; told front desk, they handed us light bulbs. Requested new room with couch; staff refused to move our belongings. Room was never cleaned on our 3rd day of stay. Asked to speak w/manager, told by front desk worker she the only one on site; manager was out of town
It's an older hotel that could use a lot of updating. The furniture in the rooms looked like they are trying to be more modern, but had accent pieces that were colored more like children's furniture... And the bathroom sink area was a very basic box store vanity that didn't match the rest of the room.
Loved the service and friendliness. Beds were confy. Being there for a week with the same food was blah, but their staff service was super friendly.