酒店回复: We are very sorry to hear that you were disappointed with your stay at the Microtel. Our goal is to provide a clean, comfortable, and pleasant place to stay, and we sincerely apologize that our hospitality and attention did not meet the expectations set by the Wyndham brand. We take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We hope that you will give us another chance in the future. We are also undergoing a complete renovation of the hotel later this year and hope you give us another chance.
1.0分
商务出差
原文
翻译提供方:Google
肮脏的旅馆
旧家具、床
暖气无法将温度调至 22 华氏度
破旧家具
走廊里弥漫着*********的味道
我不推荐任何人
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酒店回复: Lamentamos su mala estancia con nosotros. Haremos renovaciones en el hotel para solucionar los problemas mencionados en su reseña. Esperamos que una vez que los hayamos terminado nos des otra oportunidad en el futuro.
5.0分
其他
Always enjoy my stay here very quiet location.Elevator could be clean more often, but other than that breakfast.Could be a little better.But overall it's good
1.0分
情侣出游
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They made the pictures look really good in the app. This place is a dump, flat out. As soon as you walk in the smell of **** hits you and musty air.
The lady checking us in was super nice and helpful. No complaints on the staff.
The room we got was disgusting with sticky stuff on the floors. The tv mount is busted, rust on everything in the bathroom. And mold on the shower head.
We left a day early because of how nasty it was.
5.0分
其他
Rims are clean hotel is well kept.However, sometimes the elevator could be cleaned.More often
2.0分
其他
Reserved a two bed room for mom and adult son. Provided with a one bed room and a cot. Do not over book. We won't be back.
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酒店回复: I apologize for this issue. I am not sure why you weren't able to get the exact room type you booked.
3.0分
其他
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The breakfast was packaged muffins and a microwave, the coffee was super strong, the flooring in the elevator was horrible, the hallway smelled strong of cigarettes', the carpet in the room had runs in the fabric, the security lock on the door was missing, the shower curtain rod was loose, the wi-fi connection was very slow and the chair was broken. This hotel needs to be remodeled. I will not stay here again. The staff was very helpful.
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酒店回复: Thank you for the review. We are actually getting ready to start remodeling the property and removing all the carpet from the rooms. we hope to see you again when it is finished.
我们到达时,酒店外观非常漂亮,灯光明亮。一位友好的工作人员接待了我们,并迅速办理了两间客房的入住手续。然而,不幸的是,一进房间,一切都急转直下……我们立刻发现墙里爬着三只活蟑螂。床单上到处都是烟头,房间里的地毯也破了,淋浴间更是被严重污染,一片褐色。我们预订的另一间客房,浴室里也同样爬满了活蟑螂。所以,不到五到十分钟,我们就离开了这家酒店。好在,我们很快在附近找到了其他住处,而且*******也非常热心地帮我们办理了退款。总之,我绝对不推荐这家酒店。
地毯太脏了!客房服务人员从来没来打扫我们的房间,也没备好新的毛巾和浴巾。有一天晚上,我们睡觉时没盖毯子,因为没有一条毯子是干净的。还有蟑螂。有一天晚上水都没热。我肯定我忘了什么,但千万别订这家酒店。服务太差了。
不愉快
我提前在应用程序上注册了房间,但到达后却出现了一些混乱,一开始找不到我的预订信息。房间清洁度很差。没有USB充电接口。房间需要好好打理,而且有股很重的异味。
这是我这辈子住过最差的汽车旅馆。我简直不敢相信竟然还要花钱住在这里,因为我身上到处都是臭虫咬的。
肮脏的旅馆
旧家具、床
暖气无法将温度调至 22 华氏度
破旧家具
走廊里弥漫着*********的味道
我不推荐任何人
Always enjoy my stay here very quiet location.Elevator could be clean more often, but other than that breakfast.Could be a little better.But overall it's good
They made the pictures look really good in the app. This place is a dump, flat out. As soon as you walk in the smell of **** hits you and musty air.
The lady checking us in was super nice and helpful. No complaints on the staff.
The room we got was disgusting with sticky stuff on the floors. The tv mount is busted, rust on everything in the bathroom. And mold on the shower head.
We left a day early because of how nasty it was.
Rims are clean hotel is well kept.However, sometimes the elevator could be cleaned.More often
Reserved a two bed room for mom and adult son. Provided with a one bed room and a cot. Do not over book. We won't be back.
The breakfast was packaged muffins and a microwave, the coffee was super strong, the flooring in the elevator was horrible, the hallway smelled strong of cigarettes', the carpet in the room had runs in the fabric, the security lock on the door was missing, the shower curtain rod was loose, the wi-fi connection was very slow and the chair was broken. This hotel needs to be remodeled. I will not stay here again. The staff was very helpful.