When we checked in, the young lady looks like she would rather be somewhere else. We used to like staying here because of the friendliness in checking in. We felt welcome. This time even if we passed by, the young doesn’t even look at. She should be in the front. The service we got the next day for breakfast. The young gentleman who was cleaning was nice enough to look at us and nodded. The breakfast was good, the scramble egg not too rubbery.
The staff that checked us out was nice and pleasant.
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酒店回复: Thank you for your review! We will make sure to speak to our front desk and ensure that they are giving the best customer service they can!
4.0分
其他
The staff were very helpful and friendly. The hotel is clean with a reasonable breakfast and seating.
酒店回复: Thank you! We appreciate the good review!
3.0分
家庭亲子
Property was ok. Location is convenient. Hotel is definitely shows signs of its age…
Hot tub jets broken…
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酒店回复: Hello, Thank you for your review! We have the jets up and running! Unfortunately we had a child's toy go into one of the jets causing them to lose power.
5.0分
其他
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The staff was friendly and helpful. I didn’t feel hurried by having other travelers waiting to check in. We were treated like family. Breakfast was tasty and plentiful. The hostess was available and had great customer service.
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酒店回复: Thank you for your review! I appreciate your kind words and will pass them along to my team. It is always a pleasure having guests like you!
2.0分
商务出差
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Expected quality
I travel as a consultant for law enforcement and the military, thus many nights out-of-town are my norm. My recent stay in Moscow, Idaho at the La Quinta was not a memorable stay to say the lease. Accommodations in the small college town is driven by the sporting events and not assisting out-of-state individuals assisting the health of your Communities.
The over pricing with extremely modest amenities were rather shocking. I found servicing individual rooms on a three day schedule unacceptable. This facility even purchases half ply toilet paper which I have never seen in a room charging in th
The over pricing with extremely modest amenities was rather shocking. I found servicing the rooms on a three day schedule unacceptable. This facility even purchases half ply toilet paper which I have never seen in a room charging in the excess of two hundred and thirty dollars a night! Although recently renovated, bathrooms walls in room (209) by the shower / tub had large areas of tapping and paint missing.
My traveling accommodations are seldom with La Quinta and this trip confirms why I shall use and support competitors who are most directed to customer service. I have no malice towards your establishment, however, we all must make wise business decisions regarding our accountability toward our spending. It is my hope this candid review shall assist in molding a healthier customer base for future patrons.
Respectfully,
R. Kahle, Director of Traumatic Counseling
2.0分
其他
Terrible odor in room, rugs are stained and dirty, lamp shade torn, no local networks on tv and so called free breakfast is very little to be desired.
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酒店回复: Thank you for your review. I understand our TV's can be difficult to navigate. In the future please stop by the front desk and they can assist you with finding the local cable channels. It is a quick and easy fix.
5.0分
商务出差
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Premier Quality
Best hotel stay I've had in a long time. Clean room, clean facility, friendly staff, tasty continental breakfast, convenient location, easy parking... all around great experience. I stayed two nights with them, then moved to a different hotel [for work purposes] (a bigger, more "upscale" hotel) and immediately missed my room here. The quality is premier. Thank you.
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酒店回复: Thank you for your wonderful review! Our staff has been working hard to make this a top contender. We appreciate your words! I will share with the rest of the crew.
5.0分
其他
Comfortable hotel within walking distance of Applebees. Reception was friendly when we checked in.
酒店回复: Thank you for your review!
5.0分
其他
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King room great double Queen simply okay
The TV was not working in the king room which was very nice so we were transferred to a two queen which was not near as nice. The bed had a sway in the middle and the air conditioner was not quiet by any means. Nice young lady who checked us in but didn't even have a maintenance person to help us with the TV in the king room.
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酒店回复: Thank you for being so understanding! We apologize for the inconvenience you faced and appreciate allowing us to change you rooms. We will retrain our front desk on trouble shooting the TV's.
很好很好，门口公交车
When we checked in, the young lady looks like she would rather be somewhere else. We used to like staying here because of the friendliness in checking in. We felt welcome. This time even if we passed by, the young doesn’t even look at. She should be in the front. The service we got the next day for breakfast. The young gentleman who was cleaning was nice enough to look at us and nodded. The breakfast was good, the scramble egg not too rubbery.
The staff that checked us out was nice and pleasant.
The staff were very helpful and friendly. The hotel is clean with a reasonable breakfast and seating.
Property was ok. Location is convenient. Hotel is definitely shows signs of its age…
Hot tub jets broken…
The staff was friendly and helpful. I didn’t feel hurried by having other travelers waiting to check in. We were treated like family. Breakfast was tasty and plentiful. The hostess was available and had great customer service.
Expected quality
I travel as a consultant for law enforcement and the military, thus many nights out-of-town are my norm. My recent stay in Moscow, Idaho at the La Quinta was not a memorable stay to say the lease. Accommodations in the small college town is driven by the sporting events and not assisting out-of-state individuals assisting the health of your Communities.
The over pricing with extremely modest amenities were rather shocking. I found servicing individual rooms on a three day schedule unacceptable. This facility even purchases half ply toilet paper which I have never seen in a room charging in th
The over pricing with extremely modest amenities was rather shocking. I found servicing the rooms on a three day schedule unacceptable. This facility even purchases half ply toilet paper which I have never seen in a room charging in the excess of two hundred and thirty dollars a night! Although recently renovated, bathrooms walls in room (209) by the shower / tub had large areas of tapping and paint missing.
My traveling accommodations are seldom with La Quinta and this trip confirms why I shall use and support competitors who are most directed to customer service. I have no malice towards your establishment, however, we all must make wise business decisions regarding our accountability toward our spending. It is my hope this candid review shall assist in molding a healthier customer base for future patrons.
Respectfully,
R. Kahle, Director of Traumatic Counseling
Terrible odor in room, rugs are stained and dirty, lamp shade torn, no local networks on tv and so called free breakfast is very little to be desired.
Premier Quality
Best hotel stay I've had in a long time. Clean room, clean facility, friendly staff, tasty continental breakfast, convenient location, easy parking... all around great experience. I stayed two nights with them, then moved to a different hotel [for work purposes] (a bigger, more "upscale" hotel) and immediately missed my room here. The quality is premier. Thank you.
Comfortable hotel within walking distance of Applebees. Reception was friendly when we checked in.
King room great double Queen simply okay
The TV was not working in the king room which was very nice so we were transferred to a two queen which was not near as nice. The bed had a sway in the middle and the air conditioner was not quiet by any means. Nice young lady who checked us in but didn't even have a maintenance person to help us with the TV in the king room.