Buildup of water close to the entrance, problem coming in however the next entrances were clear. Drainage issue.
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酒店回复: Dear Susan,Thank you for sharing your feedback. We appreciate your observation regarding the drainage near the entrance. Our maintenance team will review and address this issue to ensure easier access under all conditions. We are glad the other entrances were clear and convenient. We value your input and look forward to welcoming you again for a smoother experience.Sincerely, Hotel Manager
5.0分
情侣出游
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I did notice at a certain time the room got hot seems like the air was controlled outside of the room otherwise the stay was excellent. I’ve stayed at this property before and would highly recommend it
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear that you enjoyed your stay and continue to recommend our property. We appreciate your note about the room temperature and will review it to ensure optimal comfort for future guests. We look forward to welcoming you back soon.Sincerely, Hotel Manager
5.0分
其他
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This was conveniently located to I-10 with lots of restaurants and stores nearby. Walmart is just down the street. We came for a soccer tournament. This was just 8 minutes from the Sportsplex fields.
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酒店回复: Dear Guest,Thank you for your kind review. We are thrilled to hear that you found the stay comfortable and enjoyed the convenient location near the soccer complex. Our team works hard to provide great service, and we are glad to know you felt well taken care of. We look forward to welcoming you back for your next visit!Sincerely, Hotel Manager
5.0分
其他
Motel was nice and clean but there is road construction ]1/2 block away made getting to area difficult to get to
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酒店回复: Dear John,Thank you for your stay. We are glad you found the motel nice and clean, though we understand the nearby road construction made access difficult. Your feedback is appreciated, and we hope your next visit will be smoother once the work is completed. We look forward to welcoming you for another pleasant stay.Sincerely, Hotel Manager
5.0分
其他
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Value Add Location
Great experience as usual, what makes this location is the staff. Minor cosmetics or maintenance can be addressed in a few of the rooms, but nothing major. Best value for the area. Great breakfast options 😃
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酒店回复: Dear Rachele,Thank you for your wonderful review. We are delighted to know you had another great experience and that our staff continues to make a positive difference. Your feedback on room maintenance is appreciated and will be reviewed. It is also great to hear you enjoyed the breakfast and the overall value of your stay.Sincerely, Hotel Manager
4.0分
家庭亲子
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The staff was amazing, friendly and very nice. The pool was disappointing. The water was greenish and had a loud odor and no one was at the pool the entire 2 days of our stay. I would say it was overall good and clean at a fair price. If you're not looking to dip in the pool then this is the place for you. The breakfast was definitely a plus.
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酒店回复: Dear Ursula,Thank you for sharing your experience. We are delighted you found our staff amazing, friendly, and welcoming, and that you enjoyed the breakfast and overall cleanliness at a fair price. We value your feedback about the pool and will ensure it receives the needed attention. We are glad your stay was overall good and hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
其他
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This is the first choice property that I had to pay a $50 incidental charge ridiculous. I arrive around noon hoping I could check in and I was informed that I would have to pay a $40 fee if I would check in early TV remote would not work. I had to call the front desk for them to come in limited a problem. I’m pretty confident that this will be my last choice reservation.
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酒店回复: Dear Charles,Thank you for sharing your experience. We understand your concerns regarding incidental charges, early check-in fees, and the inconvenience with the television remote. Your feedback will be carefully reviewed to improve guest satisfaction. We aim to provide a smoother and more comfortable stay in the future, and we hope you might consider visiting again.Sincerely, Hotel Manager
5.0分
其他
Laundry needs attention only but everything is good, breakfast excellent and staff awesome
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are glad to hear that you enjoyed the excellent breakfast and found our staff awesome. We have noted your comment about the laundry area and will ensure it receives attention. We look forward to welcoming you back soon.Sincerely, Hotel Manager
5.0分
情侣出游
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Hotel was nice and very clean. Only bad thing I have to say is the area it was in was shady. Within the first hour of being there was saw a guy get punched in the face and another guy hit with a shovel in the head freaking crazy!
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酒店回复: Dear Brooke,Thank you for your review. We are pleased to know you found the hotel nice and very clean. We understand your concern about the area and appreciate you sharing your experience. Guest comfort and safety are important to us, and your feedback helps us focus on improvements. We look forward to welcoming you again for a more enjoyable stay.Sincerely, Hotel Manager
这家酒店糟透了。所有员工都态度恶劣，服务极其差劲。他们对我和我的家人都非常粗鲁。我绝对不会建议任何人入住这家酒店。
Buildup of water close to the entrance, problem coming in however the next entrances were clear. Drainage issue.
I did notice at a certain time the room got hot seems like the air was controlled outside of the room otherwise the stay was excellent. I’ve stayed at this property before and would highly recommend it
This was conveniently located to I-10 with lots of restaurants and stores nearby. Walmart is just down the street. We came for a soccer tournament. This was just 8 minutes from the Sportsplex fields.
Motel was nice and clean but there is road construction ]1/2 block away made getting to area difficult to get to
Value Add Location
Great experience as usual, what makes this location is the staff. Minor cosmetics or maintenance can be addressed in a few of the rooms, but nothing major. Best value for the area. Great breakfast options 😃
The staff was amazing, friendly and very nice. The pool was disappointing. The water was greenish and had a loud odor and no one was at the pool the entire 2 days of our stay. I would say it was overall good and clean at a fair price. If you're not looking to dip in the pool then this is the place for you. The breakfast was definitely a plus.
This is the first choice property that I had to pay a $50 incidental charge ridiculous. I arrive around noon hoping I could check in and I was informed that I would have to pay a $40 fee if I would check in early TV remote would not work. I had to call the front desk for them to come in limited a problem. I’m pretty confident that this will be my last choice reservation.
Laundry needs attention only but everything is good, breakfast excellent and staff awesome
Hotel was nice and very clean. Only bad thing I have to say is the area it was in was shady. Within the first hour of being there was saw a guy get punched in the face and another guy hit with a shovel in the head freaking crazy!