For the money probe the best hotels we’ve stayed at. La Quinta have become our go to when we travel
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酒店回复: A 10-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, we eagerly anticipate hosting you again during your future journeys. Our team works hard to create a clean and welcoming environment for our guests. We hope to see you again!
3.0分
其他
Elevators were non operational. Cardio equipment in fitness center was non operational.
9am “housekeeping” knocks.
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酒店回复: Dear Phillip, We're truly sorry to hear that your experience did not meet your expectations. Your feedback about the hotel and customer service is important to us, and we will ensure it is shared with upper management for improvement. Thank you for bringing this to our attention.
4.0分
情侣出游
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Overall it was a decent hotel, clean in the common areas. The bathroom door inside of our bathroom was dirty. The windows were barely see through, we closed the curtains, it was ugly. The price was good and the breakfast was ok. Checking in was a little long as there was just one person and a line was forming. Took me about 15 minutes (waiting) to check in and receive key card even though I had completed online check in.
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酒店回复: Thank you for bringing this to our attention. We're truly sorry to hear about the discomfort you experienced here at LaQuinta Inn & Suites we understand how frustrating it must have been. Your feedback is being shared with our management team, and we’re actively exploring options to implement the pillows and the tile in our rooms. We genuinely regret the inconvenience caused and hope you’ll consider giving us another opportunity once these improvements are in place. Your comfort matters deeply to us.
2.0分
其他
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Very rundown. I would suggest making some updates to make guests feel a bit more comfortable. Pillows were old, thin and gross. Tile was rocking back and forth on the bathroom floor. Light switch had stuff all over it. Water came out brown when first turned on. Just rundown, dirty and makes you feel gross.
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酒店回复: Thank you for bringing this to our attention. We're truly sorry to hear about the discomfort you experienced here at LaQuinta Inn & Suites we understand how frustrating it must have been. Your feedback is being shared with our management team, and we’re actively exploring options to implement the pillows and the tile in our rooms. We genuinely regret the inconvenience caused and hope you’ll consider giving us another opportunity once these improvements are in place. Your comfort matters deeply to us.
4.0分
家庭亲子
We enjoyed our stay. The breakfast was really nice compared to most with a variety of hot foods and even some protein.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Muskogee. It is always a pleasure to receive feedback! We hope you enjoyed your stay with us!
1.0分
其他
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Nice rooms… but…
Checking in took forever. It was almost like she was playing a game of solitaire behind the counter. Theres no way you need to click that many times
Television also was horrible.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Muskogee. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
5.0分
其他
Clean room, great breakfast in the morning, friendly staff. We would stay again when the takes us back that way. A++++ Thank you
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酒店回复: Dear Melissa, a 10-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys. Our team works hard to create a clean and welcoming environment for our guests. We hope to see you again!
2.0分
其他
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Will nit stay again
The only nice thing about the hotel was the lady who worked the front desk. The hotel is run down and is in desperate need of a deep clean. The first room I was given had bugs in the bathroom. The nice lady at the front desk apologized and moved my room but both rooms need to be deep cleaned and have mold growing in the shower and the counters have a film on them as well as dirty spots on the carpet.
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酒店回复: We're truly sorry to hear that your experience did not meet your expectations. Your feedback about the hotel and customer service is important to us, and we will ensure it is shared with upper management for improvement. Thank you for bringing this to our attention.
5.0分
情侣出游
It was a nice place to stay. Clean. Professional staff. Coffee was not that good.
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酒店回复: a 10-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, we do apologize about the coffee but we eagerly anticipate hosting you again during your future journeys. Our team works hard to create a clean and welcoming environment for our guests. We hope to see you again!
3.0分
家庭亲子
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The room was clean and staff friendly.
The fire alarm was faulty causing a false 4 am fire alarm. The alarm continued to intermittently go off causing the staff to turn it off.
Me,my sister, niece, great niece and 2 year old great nephew stood in the parking lot until the all clear was given.
The bed had 3 small uncomfortable pillows available.
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酒店回复: Dear Benita, We're truly sorry to hear that your experience did not meet your expectations. Your feedback about the hotel and customer service is important to us, and we will ensure it is shared with upper management for improvement. Thank you for bringing this to our attention.
For the money probe the best hotels we’ve stayed at. La Quinta have become our go to when we travel
Elevators were non operational. Cardio equipment in fitness center was non operational.
9am “housekeeping” knocks.
Overall it was a decent hotel, clean in the common areas. The bathroom door inside of our bathroom was dirty. The windows were barely see through, we closed the curtains, it was ugly. The price was good and the breakfast was ok. Checking in was a little long as there was just one person and a line was forming. Took me about 15 minutes (waiting) to check in and receive key card even though I had completed online check in.
Very rundown. I would suggest making some updates to make guests feel a bit more comfortable. Pillows were old, thin and gross. Tile was rocking back and forth on the bathroom floor. Light switch had stuff all over it. Water came out brown when first turned on. Just rundown, dirty and makes you feel gross.
We enjoyed our stay. The breakfast was really nice compared to most with a variety of hot foods and even some protein.
Nice rooms… but…
Checking in took forever. It was almost like she was playing a game of solitaire behind the counter. Theres no way you need to click that many times
Television also was horrible.
Clean room, great breakfast in the morning, friendly staff. We would stay again when the takes us back that way. A++++ Thank you
Will nit stay again
The only nice thing about the hotel was the lady who worked the front desk. The hotel is run down and is in desperate need of a deep clean. The first room I was given had bugs in the bathroom. The nice lady at the front desk apologized and moved my room but both rooms need to be deep cleaned and have mold growing in the shower and the counters have a film on them as well as dirty spots on the carpet.
It was a nice place to stay. Clean. Professional staff. Coffee was not that good.
The room was clean and staff friendly.
The fire alarm was faulty causing a false 4 am fire alarm. The alarm continued to intermittently go off causing the staff to turn it off.
Me,my sister, niece, great niece and 2 year old great nephew stood in the parking lot until the all clear was given.
The bed had 3 small uncomfortable pillows available.