酒店回复: Sorry for any inconvenience you may have experienced at the inn for your stay. We’ll work hard to fix any issues you may have experienced. Please let the front desk know of any concerns or issues you have so they can resolve it quickly. Thank you for letting us know we really appreciate your opinion.
5.0分
其他
原文
翻译提供方：Google
好服务
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酒店回复: Thank you for your positive response and your business we really appreciated.
4.0分
其他
The pool and spa were closed. Trying to get your deposit back is impossible. They make stuff up to keep your deposit.
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酒店回复: Thank you for your positive feedback and your business we really appreciated. Your deposit was not charged it was a hold and we canceled it the same day you checked out. The banks usually takes 5 to 7 or 7 to 10 business days for the hold to release and we have no control over that.
1.0分
其他
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2nd time here
The man was really rude and tried to cover up with an excuse but honestly 2nd time I dealt with him and didn’t get any better. He put my card as visa tried a couple times when it was a master card then told me to figure it out because it charged him 25 cents a transaction. I get it and was very respectful but the pool don’t have water, locks didn’t work both rooms, thee attitude and an old man always just just staring out or looking lost was enough for me. I’m sure it’s a relative that is bored or wants to get out but I or anyone else shouldn’t have to feel guilty for it. The place is barely holding on and they cut as many amenities as possible to capitalize is my experience.
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酒店回复: Sorry for any inconvenience you may have experienced. The FD person tried your CC 2 times it declined. Then you wanted to pay with Apple Pay which declined 3 times so the FD person told you check the card before he can run it again because there’s a 25 cent charge for each transaction we run. Your card never went through and you had to use your girlfriends card which went through. Thank you for letting us know we appreciated
3.0分
其他
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Meh.
Staff was nice and fast. Room was not clean. Had garbage from previous guest. Liquor and open bottles on shelf. Somme alarm covered with plastic bag, burns on comforter from what looks like cigarettes? Brought this to the attention of front desk upon arrival, they said sorry and said housekeeping would take care of it tomorrow morning.
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酒店回复: Sorry for any inconvenience we’ll work hard to fix any issues you may have. Please contact the FD for concerned you have so they can resolve it right away and thank you for letting us know we really appreciated.
5.0分
其他
A quick stay in town for a concert was able to get checked in fast n was able to get in and out of the property with ease
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酒店回复: Thank you for your positive feedback and your business we really appreciated.
5.0分
商务出差
Nice, clean and good smell inside of the room, quiet place, safe and easy parking, i definitely comeback again.
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酒店回复: Thank you for your positive response we really appreciated and your business, hope to see you again.
4.0分
其他
although it was only for 1 nite, i had a good and peaceful night’s rest
i’d like to get my deposit back, please and thank you!
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酒店回复: Thank you for your positive feedback we really appreciated. Your deposit was authorized or hold not charged and was canceled out on 23 June. The bank processes is 5 to 7 business days.
不错
因此，我们办理了入住手续，但工作人员非常粗鲁，我们支付了应付的房费，然后他打电话给我们，强迫我们额外支付 3 晚每晚 60 英镑，因为我们在那里工作，我们预订了 4 天，前台的那个人非常无礼，直到我到那里，直到退房
我在加州的一家酒店里遇到的最糟糕的事情
好服务
The pool and spa were closed. Trying to get your deposit back is impossible. They make stuff up to keep your deposit.
2nd time here
The man was really rude and tried to cover up with an excuse but honestly 2nd time I dealt with him and didn’t get any better. He put my card as visa tried a couple times when it was a master card then told me to figure it out because it charged him 25 cents a transaction. I get it and was very respectful but the pool don’t have water, locks didn’t work both rooms, thee attitude and an old man always just just staring out or looking lost was enough for me. I’m sure it’s a relative that is bored or wants to get out but I or anyone else shouldn’t have to feel guilty for it. The place is barely holding on and they cut as many amenities as possible to capitalize is my experience.
Meh.
Staff was nice and fast. Room was not clean. Had garbage from previous guest. Liquor and open bottles on shelf. Somme alarm covered with plastic bag, burns on comforter from what looks like cigarettes? Brought this to the attention of front desk upon arrival, they said sorry and said housekeeping would take care of it tomorrow morning.
A quick stay in town for a concert was able to get checked in fast n was able to get in and out of the property with ease
Nice, clean and good smell inside of the room, quiet place, safe and easy parking, i definitely comeback again.
although it was only for 1 nite, i had a good and peaceful night’s rest
i’d like to get my deposit back, please and thank you!