酒店回复: Dear traveler, I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Thank you for your review and for choosing our hotel.
3.0分
家庭亲子
Staff were friendly but there was blood on our sheets, indicating they hadn’t been changed and highway noise was very audible through the window.
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酒店回复: Thank you for leaving a review about your stay at our property!Your business is very important to us and we value your feedback. By telling us what you liked or disliked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
3.0分
其他
Decent hotel, quiet clean, good price, ok staff, but I booked based on a refrigerator and microwave in the room. There was no microwave.
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酒店回复: Thank you for leaving a review about your stay at our property!Your business is very important to us and we value your feedback. By telling us what you liked or disliked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
3.0分
商务出差
Secure parking, clean room, staff was friendly, breakfast could be more fresh. As a trucker is a great place to lay your head
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酒店回复: Dear Luis, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
2.0分
商务出差
Entire place smelled, bedding smelled bad and staff wouldn’t give us a full set of new sheets/ pillowcases to remake the bed ourselves.
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酒店回复: Thank you for staying with us and taking the time to leave us a review about your stay. Let me first apologize for the issues raised in your review. Rest assured that we take these claims seriously and they will be looked into. This is not at all typical of our property. We do hope you'll reconsider staying with us again in the future, giving us another chance to offer superior service.
2.0分
其他
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Location is best attribute. Otherwise not recommended. Maintenance is poor. Rugs, elevator buttons, even light switch in bathroom dirty. Bed linens had a funky smell. Housekeeping remade room after multiple asks. New linens better but worn and no clean towels left to replace used ones. Nonsmoking floor but room had faint smoke odor. No coffee in lobby when restaurant is open!! Overall feel is grimy, neglected, worn out. Will not stay in a Choice hotel again. This was a budget choice where hotels are pricey but you get what you pay for.
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酒店回复: Dear Rick, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We hope you give us the opportunity to offer you a better service in the near future.
3.0分
其他
Room was nice and clean, friendly staff. Hallways and elevator have an odd smell
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酒店回复: Thank you for leaving a review about your stay at our property!Your business is very important to us and we value your feedback. By telling us what you liked or disliked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5.0分
商务出差
Very good for the price, clean, friendly staff, and easy parking, with a decent amount of restaurant choices close.
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酒店回复: Wow! Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
这房间明明被取消了，他们却还是收了我的钱，酒店经理还跟旅行社谎称我已经入住了。
非吸烟房间有烟味。普通酒店，需要更新。
好的
Staff were friendly but there was blood on our sheets, indicating they hadn’t been changed and highway noise was very audible through the window.
Decent hotel, quiet clean, good price, ok staff, but I booked based on a refrigerator and microwave in the room. There was no microwave.
Secure parking, clean room, staff was friendly, breakfast could be more fresh. As a trucker is a great place to lay your head
Entire place smelled, bedding smelled bad and staff wouldn’t give us a full set of new sheets/ pillowcases to remake the bed ourselves.
Location is best attribute. Otherwise not recommended. Maintenance is poor. Rugs, elevator buttons, even light switch in bathroom dirty. Bed linens had a funky smell. Housekeeping remade room after multiple asks. New linens better but worn and no clean towels left to replace used ones. Nonsmoking floor but room had faint smoke odor. No coffee in lobby when restaurant is open!! Overall feel is grimy, neglected, worn out. Will not stay in a Choice hotel again. This was a budget choice where hotels are pricey but you get what you pay for.
Room was nice and clean, friendly staff. Hallways and elevator have an odd smell
Very good for the price, clean, friendly staff, and easy parking, with a decent amount of restaurant choices close.