酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that everything was excellent during your stay. We look forward to welcoming you back soon!
1.0分
其他
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The room was wrong. I ordered a king size room they give me a room with two beds and they had roaches in the room I only stayed the one night and I checked out and wasn’t get a refund for the other night
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear about the room mix-up and the cleanliness issues you encountered—this is not the experience we want for our guests. Your concerns have already been passed to our management team for immediate review.We’d appreciate the opportunity to speak with you directly—please call the hotel so we can better understand your stay. We hope you’ll consider giving us another chance to provide a much better experience.
2.0分
商务出差
Late night check in is a pain there. Door ring doesn't work and the employee (female) has a real bad attitude
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酒店回复: Thank you for bringing this to our attention. I’m truly sorry to hear about the challenges you experienced during your late-night check-in. The doorbell issue and the negative interaction you described are not reflective of the service standards we strive to maintain, and I sincerely apologize for the inconvenience this caused.Please know that your comments will be reviewed with our team so we can ensure a more welcoming and efficient experience for all guests, especially during late hours. We are also checking our entry system to prevent this from happening again.We appreciate your feedback and genuinely hope you will give us another chance to provide you with a much improved and more pleasant stay. We look forward to welcoming you back.
2.0分
其他
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It was a dump. Just 2 beds, no chair or table to sit at. Thought vrbo was taking care of me by putting me up in a decent hotel for the night. Instead i stayed at motel that had monthly clients being loud and obnoxious. Garbage outside room was overflowing and stacked up next to the can. If vrbo didn't pay for this, i would have demanded my money back
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酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. We understand how disappointing it must have been to encounter noise and cleanliness issues during your visit. Please know that your comments have been shared with our team so we can address these concerns promptly and ensure a more pleasant experience for all our guests.While we regret that this stay fell short, we hope you’ll consider giving us another opportunity in the future. We’ve been working to enhance our property upkeep and guest comfort, and we’d love the chance to provide you with a much-improved stay.
3.0分
其他
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Room is better then nothing always clean and the front desk lady is the best person to be in that position shes very understanding and tries to help as much as she can.
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酒店回复: Thank you for sharing your feedback and for recognizing our front desk associate’s exceptional service. We’re delighted to hear that you found your room clean and that our team made a positive impression during your stay. Your kind words mean a lot to us — our staff takes great pride in ensuring every guest feels welcome and supported.We hope to have the pleasure of hosting you again soon, and we’ll continue striving to make each visit even more comfortable and enjoyable.
2.0分
家庭亲子
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Booked a handicap ass. shower was told there was none at this location. dogs where in the room beside us barking all night til owners got back resturant/nightclub in buildings noise all night with the dogs. had roaches in bathroom and the cable tv had not been conected to the 20 inch tv yet thank you avoid at all costs
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酒店回复: Thank you for taking the time to share your feedback. We are truly sorry to hear about the inconveniences you experienced during your stay. Your comfort and satisfaction are very important to us, and it’s disappointing to learn that we fell short of your expectations on this occasion.We sincerely apologize for the noise disturbances and maintenance issues you encountered. Please know that your comments have been shared with our housekeeping and maintenance teams to ensure immediate attention and corrective action. We are also reviewing our room allocation process to better accommodate guests who require accessible facilities in the future.We value your input, as it helps us identify areas where we can improve and provide a more pleasant experience for all our guests. We hope you’ll consider giving us another opportunity to serve you better in the future and to experience the improvements we are implementing.
5.0分
家庭亲子
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I love staying here. The prices are always reasonable, the staff are always so nice & helpful. The area is kept clean there's stores close to this hotel all around so convient!
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酒店回复: Thank you for your fantastic 10/10 review! We’re truly happy to know that you love staying with us and appreciate our friendly team, clean surroundings, and convenient location near local stores and restaurants. Your kind words are a wonderful encouragement to our staff who take pride in ensuring every guest feels at home.We look forward to welcoming you back soon for another comfortable and enjoyable stay — your go-to spot for great value and warm hospitality.
5.0分
家庭亲子
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I always have a good experience with the staff. The motel might not be the greatest, but the staff is always friendly and accommodating. That's why I keep coming back.
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酒店回复: Thank you for your kind words and perfect rating! We’re delighted to know that our team’s friendliness and service keep you coming back. While we know we’re not the fanciest place, we take great pride in making every guest feel welcome and cared for. We look forward to hosting you again soon!
1.0分
其他
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Sketchy
Check-in process was quick and easy, but the vibe of the experience was a bit sketchy. Random people hanging out in the parking lot late at night, strangely vacant Mexican restaurant on the premises, mysterious sticky substances on the walkway, room door that didn't fully close (it latched, but still let in a lot of light). random cockroach, hairs on the shower curtain, ghetto repairs to the walls, etc.
Onto the good aspects. The air conditioner blows very cold air, which was good because the room smelled musty if we turned off the AC unit. Also, the sketchy Mexican restaurant was actually the highlight of our stay. We were the only patrons around 9:30pm on a Saturday night. The staff was friendly, the food was good and plentiful. The beer and margaritas helped us get over our anxiety of our hotel stay.
The breakfast experience was interesting. The lobby had an empty carafe where the coffee may have been. When I asked the guy at the front desk, he handed me some granola bars. We ended up getting breakfast at the Wawa a half mile away.
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酒店回复: Thank you for taking the time to share such detailed feedback. I’m truly sorry to hear about the issues you encountered with the room and overall environment — that’s not the experience we want for our guests. Your concerns have already been passed to our management team for review and immediate attention.I do appreciate your kind words about our front desk and the restaurant team, and I’m glad their service made a positive impression. Please don’t hesitate to call us directly so we can address your concerns further. We hope to have the chance to provide you with a much better stay in the future.
很棒，但要是离市区再近一点就更好了。
一切都很棒。
The room was wrong. I ordered a king size room they give me a room with two beds and they had roaches in the room I only stayed the one night and I checked out and wasn’t get a refund for the other night
Late night check in is a pain there. Door ring doesn't work and the employee (female) has a real bad attitude
It was a dump. Just 2 beds, no chair or table to sit at. Thought vrbo was taking care of me by putting me up in a decent hotel for the night. Instead i stayed at motel that had monthly clients being loud and obnoxious. Garbage outside room was overflowing and stacked up next to the can. If vrbo didn't pay for this, i would have demanded my money back
Room is better then nothing always clean and the front desk lady is the best person to be in that position shes very understanding and tries to help as much as she can.
Booked a handicap ass. shower was told there was none at this location. dogs where in the room beside us barking all night til owners got back resturant/nightclub in buildings noise all night with the dogs. had roaches in bathroom and the cable tv had not been conected to the 20 inch tv yet thank you avoid at all costs
I love staying here. The prices are always reasonable, the staff are always so nice & helpful. The area is kept clean there's stores close to this hotel all around so convient!
I always have a good experience with the staff. The motel might not be the greatest, but the staff is always friendly and accommodating. That's why I keep coming back.
Sketchy
Check-in process was quick and easy, but the vibe of the experience was a bit sketchy. Random people hanging out in the parking lot late at night, strangely vacant Mexican restaurant on the premises, mysterious sticky substances on the walkway, room door that didn't fully close (it latched, but still let in a lot of light). random cockroach, hairs on the shower curtain, ghetto repairs to the walls, etc.
Onto the good aspects. The air conditioner blows very cold air, which was good because the room smelled musty if we turned off the AC unit. Also, the sketchy Mexican restaurant was actually the highlight of our stay. We were the only patrons around 9:30pm on a Saturday night. The staff was friendly, the food was good and plentiful. The beer and margaritas helped us get over our anxiety of our hotel stay.
The breakfast experience was interesting. The lobby had an empty carafe where the coffee may have been. When I asked the guy at the front desk, he handed me some granola bars. We ended up getting breakfast at the Wawa a half mile away.