酒店回复: Gracias por tu reseña, me alegro que hayas tenido una buena estadía.
1.0分
其他
原文
翻译提供方:Google
没有微波炉
酒店回复: Apologies, we had a burnt microwave and we have it replaced now.
2.0分
其他
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Checking in to the hotel was fine. Internet was hard to connect to. Beds were not very comfortable, were quite hard. There was cigarette Burns on one of the beds sheets.
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酒店回复: Dear Cheyenne,Thank you for taking the time to leave us your feedback. We're sincerely sorry to hear that you didn't have a good time with us during your recent visit, and we apologize for any disappointment with the amenities that you received during your visit. We always want our guests to have the best experience possible, so we will be sure to discuss your concerns internally and make any improvements where necessary. It is our hope that you'll consider giving us another chance soon; we're confident that we can impress you.
1.0分
家庭亲子
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Didn’t even go in. Broken window. People hanging around front of hotel. This is what the agent with expidia book for us after screwing up the first booking. My family and anyone else that I know will never ever use ******* again!!!
I will not bote you with the details of their poor customer service. Just save yourself the problems. Stay away from *******.
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酒店回复: Dear Renee,We're sincerely sorry to hear that you didn't have a good time with us. Please accept our apologies for any upkeep concerns during your visit, as this matter is incredibly important to us. In addition, please know that the safety of our guests is our top priority. All of your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. It is our hope that you'll consider giving us another chance soon.
4.0分
其他
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not to bad
Rooms were clean, beds super comfy, pillows not thin and wore out. However stair and hallway carpet was yuck, and walls paper thin where you hear everything and ppl up and down the hall all hours made it a little hard to sleep
2.0分
其他
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Couch was very dirty and stained. Carpets were stained and torn there was exposed carpet nail boards. The door had to be slammed to latch. The neighborhood was very unsafe.
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酒店回复: Dear Jason,While we cannot control the area outside of our hotel, the safety of our guests is of the utmost importance, and we try our best to ensure a secure environment on our property. We sincerely apologize for the cleanliness and maintenance issues you described and will share your comments with the team so these concerns can be addressed promptly. We appreciate you bringing this to our attention and hope to welcome you back for a more pleasant experience.
5.0分
其他
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This is an older property, but is maintained nicely. My car broke down on the interstate heading back to Chicago. Management was accommodating by allowing me to check in hours earlier than what is normally acceptable. I can walk to the repair shop in just a few minutes as well as Chili's and mini-markets and a variety of other locations.
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酒店回复: Thank you for sharing your experience with us. We’re glad our team could accommodate you during a stressful situation and provide an early check-in to make things easier. While our property is older, we take pride in keeping it well-maintained and in offering a convenient location near shops and restaurants. We’re pleased to know this worked out well for you, and we hope to welcome you back under smoother circumstances on your next visit to Olathe.
1.0分
其他
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I had hoped that the property would be decent. I was disappointed in the room because the humidity was high inside and my allergies immediately began to bother me. I believe there was mold in the carpet and walls. I was very uncomfortable. Would not recommend this property.
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酒店回复: Dear Stephen,It's disappointing to learn that the room did not meet your comfort needs, especially concerning your allergies. Providing proper accommodations for our guests is a top priority, and our team will look into your concerns to enhance the experience for future visitors. Thank you for sharing your feedback, and we wish you the best in your future travels.
3.0分
家庭亲子
The room was fine. The air conditioning unit has seen better days. The lobby smelled of stale cigarette smoke. The halls did not, luckily
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酒店回复: Thank you for taking time and sharing your experience. We will address all the concerns. Please accept our apologies for any inconveniences you have encountered.
一分钱一分货。这地方更像是个汽车旅馆。早餐只有华夫饼机、原味百吉饼、白面包/全麦面包,还有一些Aldi的蜂蜜面包和迷你碎屑蛋糕。没有麦片,也没有蛋白质。浴室瓷砖有裂缝。一进房间冷得要命,暖气都没开。走廊又脏又暗,每个房间里的对话在走廊上都听得一清二楚。整个酒店就一个员工。总结:再读一遍我的第一句话。
我非常喜欢它!
没有微波炉
Checking in to the hotel was fine. Internet was hard to connect to. Beds were not very comfortable, were quite hard. There was cigarette Burns on one of the beds sheets.
Didn’t even go in. Broken window. People hanging around front of hotel. This is what the agent with expidia book for us after screwing up the first booking. My family and anyone else that I know will never ever use ******* again!!!
I will not bote you with the details of their poor customer service. Just save yourself the problems. Stay away from *******.
not to bad
Rooms were clean, beds super comfy, pillows not thin and wore out. However stair and hallway carpet was yuck, and walls paper thin where you hear everything and ppl up and down the hall all hours made it a little hard to sleep
Couch was very dirty and stained. Carpets were stained and torn there was exposed carpet nail boards. The door had to be slammed to latch. The neighborhood was very unsafe.
This is an older property, but is maintained nicely. My car broke down on the interstate heading back to Chicago. Management was accommodating by allowing me to check in hours earlier than what is normally acceptable. I can walk to the repair shop in just a few minutes as well as Chili's and mini-markets and a variety of other locations.
I had hoped that the property would be decent. I was disappointed in the room because the humidity was high inside and my allergies immediately began to bother me. I believe there was mold in the carpet and walls. I was very uncomfortable. Would not recommend this property.
The room was fine. The air conditioning unit has seen better days. The lobby smelled of stale cigarette smoke. The halls did not, luckily