I stayed here for a very long time, couple months. The reception guy was always nice and helpful, he accomodated most of my requests. The hotel is clean and cozy, the room is very big in comparison to other places nearby where I stayed. Initially I came here just for one month. However than I decided to stay longer while my command didn't allow me to get into barracks. And when my plan changed and I needed to deploy the hotel accomodated me and conveniently changed my booking dates with payment change. Price is very good btw also. The only disadvantage is maintenance big wide guy was usually non friendly and non helpful. Other than that, it is a great place to stay in.
5.0分
其他
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Highly recommend this hotel to anyone looking for a place with not only great amenities but also staff who truly care about their guests. We'll definitely be returning!
5.0分
其他
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This was the best hotel I’ve ever been to and I think I’m gonna go there again because it has the best customer service as the best owner like everything about it is the best. It also had the best rooms like beds and things like the breakfast which was the greatest thing in there.
1.0分
独自旅行
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Horrible experience. Owner had no desire to support the guests in leaving. Owner lied to guests on multiple occasions. Breakfast sucks. Spend 20 mor dollars for the Hampton Nextdoor. When some guests asked for shoves because the owner had no intention of plowing the driveway, they were initially denied. I was as the last dig out and wanted to submit a bill for shoveling the parking lot, just so I could leave.
5.0分
家庭亲子
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This motel is actually better than most reviews left im actually unsure why its rated so poorly cause the staff is amazing and they treat military personnel very well and offer a huge discount the rooms are clean and they do everything they can to meet your needs the management is actually really sweet
1.0分
家庭亲子
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Booked this room months before. We even called twice to confirm we had a handicap accessible room. It was in NO WAY handicap accessible. Despite the lack of room for a wheelchair to move around, the deal breaker was the bathroom. There was nothing about the shower that made it accessible, but the worst part was the grab bars that were supposed to be for the toilet. One directly behind the toilet which is no help if you are sitting & the one on the side wall was 3 feet away. My Mother-In-law could not even get off the toilet. Went to the front desk to advise this was not handicap accessible per ADA & they didnt seem to care at all. They gave my mother-in-law her money back but the only other hotel available that weekend (KSU Graduation weekend) was back in Manhattan for $450. We had to take her to Manhattan because she could NOT stay in the Super 8 hotel. We had to stay back at the Super 8 for the night because we werent spending $450 for a room at 9pm. The website is misleading & also the staff when I called. When asked if handicap accessible the answer should have been NO per ADA. Alos, there was a Garden hose just blocking the sidewalk. Its hard enough having to travel when you have to rely on a wheelchair, but come on people. Do better! We have no issue in staying at a cheap hotel (this was double what it normally is because of Graduation weekend) but this one was so run down; outlet next to the sink didnt work, luke-warm water in the shower, mold, mold, mold. Breakfast was a few hardboiled eggs, gravy & bagels. No fruit, no yogurt, no biscuits. Just be warned. I dont expect much for the price but this is the worst one I have ever stayed at.
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酒店回复: Dear Jarkansas_20, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and discomfort you and your mother-in-law experienced during your stay with us. We deeply regret that the room you were provided did not meet ADA accessibility standards. We understand how crucial it is for our guests to have access to facilities that cater to their needs, and it is clear we fell short in this regard. We are taking your comments seriously and will be conducting a thorough review of our accessible rooms to ensure they meet the required standards. Additionally, we will be retraining our staff to better understand and communicate our accessibility features accurately. We apologize for the garden hose obstructing the sidewalk. This is unacceptable, and we will ensure such issues are promptly addressed in the future. We also appreciate your feedback regarding the overall condition of the hotel. The issues you mentioned, such as the non-functional outlet, lukewarm water, and mold, are not reflective of our standards. We are currently addressing these maintenance issues and improving our breakfast offerings to provide a better experience for our guests. Once again, we apologize for the inconvenience you faced and thank you for bringing these issues to our attention. We hope you will give us another opportunity to provide you with the quality service you deserve. Sincerely, Gio, Super 8 Management
这个地方太恶心了，脏得要命，窗帘上还有血迹。他们根本没打扫干净，照片也全是假的，根本不是实景图。他们就是个骗子，别相信他们！
这是我住过最糟糕的酒店之一。
我比入住时间晚到了，但这本来不是问题，然而前台接待员对我和我妹妹非常粗鲁无礼。他无缘无故地一直对我们大喊大叫。我们问他房间在哪边，他却给了个模糊不清的答案，所以我们决定自己去找。我们没找到，只好回来再次确认。这个人彻底失控了，开始对我们大喊大叫，让我们拍下逃生指示图，然后自己去找。真的太过分了？
房间设施不错，咖啡机用纸杯接不住水，旁边有渗漏。办理入住手续时，值班帅哥给出的价格高于网上的价格，我在网上订房后，办理入住手续，帅哥说他还没收到我的订房信息，要等一个小时。反馈给订房客服，说是通过代理订的，让我稍等，马上处理。问帅哥能否连WiFi，帅哥说Chicki前不行。好在我的客服跟进得快，二十分钟内解决问题。不过办理入住手续时，帅哥明知我是外国人，英语水平有限，依然目无表情地以极快的语速讲，这是我这趟来美国经历的第一次。不过第二天早上吃早餐及办理退房手续时，另外的工作人员态度很友善。
房间很干净，但大楼本身看起来不太安全。我们本来订的是底楼的房间，结果被告知他们不使用底楼，所以我们不得不爬楼梯。我丈夫需要吸氧，而且我们俩膝盖都不好，所以对此很不满意。早餐只有像仓库里出来的那种预包装松饼，味道还行，但我觉得那根本算不上早餐。
I stayed here for a very long time, couple months. The reception guy was always nice and helpful, he accomodated most of my requests. The hotel is clean and cozy, the room is very big in comparison to other places nearby where I stayed. Initially I came here just for one month. However than I decided to stay longer while my command didn't allow me to get into barracks. And when my plan changed and I needed to deploy the hotel accomodated me and conveniently changed my booking dates with payment change. Price is very good btw also. The only disadvantage is maintenance big wide guy was usually non friendly and non helpful. Other than that, it is a great place to stay in.
Highly recommend this hotel to anyone looking for a place with not only great amenities but also staff who truly care about their guests. We'll definitely be returning!
This was the best hotel I’ve ever been to and I think I’m gonna go there again because it has the best customer service as the best owner like everything about it is the best. It also had the best rooms like beds and things like the breakfast which was the greatest thing in there.
Horrible experience. Owner had no desire to support the guests in leaving. Owner lied to guests on multiple occasions. Breakfast sucks. Spend 20 mor dollars for the Hampton Nextdoor. When some guests asked for shoves because the owner had no intention of plowing the driveway, they were initially denied. I was as the last dig out and wanted to submit a bill for shoveling the parking lot, just so I could leave.
This motel is actually better than most reviews left im actually unsure why its rated so poorly cause the staff is amazing and they treat military personnel very well and offer a huge discount the rooms are clean and they do everything they can to meet your needs the management is actually really sweet
Booked this room months before. We even called twice to confirm we had a handicap accessible room. It was in NO WAY handicap accessible. Despite the lack of room for a wheelchair to move around, the deal breaker was the bathroom. There was nothing about the shower that made it accessible, but the worst part was the grab bars that were supposed to be for the toilet. One directly behind the toilet which is no help if you are sitting & the one on the side wall was 3 feet away. My Mother-In-law could not even get off the toilet. Went to the front desk to advise this was not handicap accessible per ADA & they didnt seem to care at all. They gave my mother-in-law her money back but the only other hotel available that weekend (KSU Graduation weekend) was back in Manhattan for $450. We had to take her to Manhattan because she could NOT stay in the Super 8 hotel. We had to stay back at the Super 8 for the night because we werent spending $450 for a room at 9pm. The website is misleading & also the staff when I called. When asked if handicap accessible the answer should have been NO per ADA. Alos, there was a Garden hose just blocking the sidewalk. Its hard enough having to travel when you have to rely on a wheelchair, but come on people. Do better! We have no issue in staying at a cheap hotel (this was double what it normally is because of Graduation weekend) but this one was so run down; outlet next to the sink didnt work, luke-warm water in the shower, mold, mold, mold. Breakfast was a few hardboiled eggs, gravy & bagels. No fruit, no yogurt, no biscuits. Just be warned. I dont expect much for the price but this is the worst one I have ever stayed at.