The hotel is going through some much needed Renovations. Highly recommend for singles on the weekends. Families not so much. We had a great time regardless . Bars and staff were great all around. Parking was tight but doable. No ice machines and I understand why. They have bags of ice at the front desk. All in all we had a good time and will be back for a couples night.
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酒店回复: Dear CaseyBauer, Thank you for taking the time to share your comments with us. It is very important for us to know about your experience at our resort so we are able to improve our services and make future experiences exceed the expectations of our guests. We have already discussed these particular aspects with our staff, and we are working hard to improve so we can make every visit perfect in every detail. On a positive note, we are glad you liked our staff and amenities. Thank you again for sharing your valuable insight with us. We hope to see you back another time to see our improvements and give us a chance to meet your expectations. Best Regards, Jeremy DaSilva General Manager
3.0分
家庭亲子
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pretty disappointing. I have seen ads for this place for a few years, looked like it was my style, beachy and relaxed, but nice. prices weren’t what i would consider cheap but we thought we’d be getting a more upscale boutique experience. Our room was located on the parking lot side, which was fine - that’s what we paid for when booking (garden deluxe?) and we were allowed to check in early as some family had already been staying on property. Our room really didn’t look anything like the photos, bare walls, bathroom was just gross - tile was actually painted over from being blue to white and was peeling in many places along with mildew in cracks and faucet was very old and leaked. the room was def beat up. every surface was scratched and dinged and broken-not kidding like this place is obviously a PARTY hotel. reminded me of daytona in the 90s. our last day i went to put the towels from the bath in a pile and a big roach crawled out so i got to spend 30 mins chasing it around and killed so we could finsh packing without bringing it home. The beach, pool and outside areas besides the sidewalk along the outside of the hotel were tidy and employees were nice. We rented a cabana because it was unbearably hot in july and the pool was so warm i couldn’t get cooled off (i’m a floridian and it was crazy hot). Ladies at the bar were super nice, prices not terrible. Lots of people in the pool, half seemed like they were there for batchelor parties the other half families. People had their own boomboxes, coolers, alcohol and food which i was not expecting and made for an interesting atmosphere. overall i probably would not pick this place again when visiting because i prefer a more relaxing and clean atmosphere (i am by no means a neat freak but i thought it was just unacceptable as a whole). I’ve since read on the weekends they host huge parties so i would be advised. (also not against them but i feel like they don’t make it clear it’s a party place in their advertising) . Oh one last thing i forgot to mention the lobby is adorable but smelled so bad like sewer, like a porta potty both times i went in- i’m from FL i know places can have water issues but it was a really gross first impression
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酒店回复: Dear Climber774776, Thank you for being our guest and sharing your thoughts. Please accept our sincere apologies for not meeting your expectations and for the disappointment you had with the overall look and feel of your accommodations. We have already discussed these particular aspects with our staff, and we are working hard to improve so we can make every visit perfect in every detail. We are also sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. We do understand your frustration and are grateful for your patience. We have also taken additional note of your comments regarding the lobby and will address this accordingly. That said, we are happy to read that you and your family liked the time spent utilizing our amenities and the service provided by our associates. We hope you will change your mind and choose us to see you back another time to see our improvements and give us a chance to exceed your expectations. Best Regards, Jeremy DaSilva General Manager
3.0分
家庭亲子
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I'll start out on a positive note with the good things about the hotel. The parking is free and the hotel is located is a convenient area with loads of restaurants within easy walking distance. The lobby area of the hotel is spacious and bright with fun décor and the front desk staff were friendly. Check-in/out was quick and easy. The courtyard and large pool area are nice and appear well-maintained. The beach area was very clean and not overly crowded. While you ARE able to get two lounge chairs per room for the beach, most guests (including us) did not seem to take advantage of this since you are not permitted to take them past a very short distance- which was at least 50+ yards from the shoreline- and we were not allowed to set up the small sun shade we brought with us. The beds were comfortable, and though the rooms did not have a coffee pot or microwave available upon arrival, we asked for and received a microwave and expresso machine at no additional charge. The employee, Juan, who brought us the extra items we requested, was very polite and congenial. The parts we didn't love were the room itself and the stairwells/walkways. The walls were bare and missing the cute postcard motif that are pictured in all the photos online. We asked about this, and were told that all of the décor was removed in preparation for remodeling. While the remodeling appears to be much needed and LONG overdue, it was disappointing that we were not informed of this when we booked the room or at any time prior to our arrival. My husband asked to change rooms while my son and I were out in search of food because our initial room had a large crack and water stain on the ceiling. We ended up paying $15 extra a night for a room overlooking the courtyard and my husband requested assistance moving our luggage since he has had back surgery. The only person available for assistance had his arm in a sling and no one mentioned that there were luggage carts available or offered any further help or suggestions. While the rooms were reasonably clean, they were incredibly shabby (and not in a chic or charming way). The furniture was scuffed, chipped and very warn and the standing tripod lamp did not work. The bedspread on one bed had a stain on it, the reception on the television was spotty, the enamel in the tub was chipped and the shower head was loose. The shower was a whole ordeal in and of itself. I have never been in a hotel in which I didn't have to even turn on the cold water. The water pressure was weak, and the bottles of shower gel/shampoo were half empty and looked like they had been there for a while. One of the floor tiles near the bed was loose and once there was a little sand on the floor it transformed the floor into a mini ice-skating rink, leading us to opt for bare feet or risk wiping out. Overall, we wanted a beachfront hotel that was clean and affordable, and the Postcard Inn delivered in that respect. I wasn't expecting a stylish boutique hotel, but t
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酒店回复: Dear Expedition696709, Thank you for taking the time to share your comments with us. While we are glad you loved our beachfront location and attentive service, we regret not meeting your expectations with our accommodations. We have already discussed these particular aspects with our staff, and we are working hard to improve so we can make every visit perfect in every detail. Thank you again for sharing your valuable insight with us. We hope to see you and your family back another time to see our improvements and give us a chance to exceed your expectations. Best Regards, Jeremy DaSilva General Manager
1.0分
朋友出游
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I booked 3 different rooms. Spent over 800$ to have a room with No AC, which they gave us a floor fan in the middle of summer in Florida. I complained and I was not asking for a full refund but at least half and they denied it. I typically never right bad reviews but this is unacceptable having NO A/C on a room that I paid over 500$ . So please be aware of this before you book.
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酒店回复: Dear 548suzettem, Thank you for being our guest and for your constructive comments. We sincerely apologize for the lack of air units in your assigned guestrooms and the frustration this caused you. We certainly understand the frustration you might have felt as this was an isolated incident. We are grateful for all of your feedback as we are always looking for ways to improve our guest experience. We would love to have another chance to provide you with the seamless stay you deserve. Best Regards, Jeremy DaSilva General Manager
1.0分
情侣出游
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It’s an absolute tip. Not a penny spent on the rooms and they don’t even have room service Staff are disinterested. Book a real hotel please don’t waste your money. It needs to be knocked down before it falls down It is really really awful. Not even a closet just a rail
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酒店回复: Dear vincentmL5315SN, Thank you for taking the time to share your comments with us. We need to know about your experience at our resort so we can improve our services and make future experiences exceed the expectations of our guests. We have already discussed these particular aspects with our staff, and we are working hard to improve so we can make every visit perfect in every detail. Thank you again for sharing your valuable insight with us. We hope to see you back another time to see our improvements and give us a chance to exceed your expectations. Best Regards, Jeremy DaSilva General Manager
3.0分
家庭亲子
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The hotel is good during the week. Make sure you are in a “renovated room” otherwise you will be not happy. The first room we got was terrible to say the least. They moved us to a poolside room the next day and it was much better. They stated renovations for the other room starts next month. On the weekends this is party college central. Poolside DJ that only plays club music goes all day and most of the night. People are allowed to buy a day pass and use the same amenities as staying customers. During the week this is quiet relaxing hotel on the beach. Pool is very nice but you are only allowed 1 towel per person which is inconvenient. All of the staff was nice to us. Definitely overpriced for what it is. Pictures of the rooms are not very accurate. Please read google reviews before booking.
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酒店回复: Dear 832brooklynf, Thank you for posting a review of your stay with us. We appreciate your insights and are glad to hear that you found our staff to be friendly and enjoyed the quieter atmosphere during the week. However, we are sorry for the issues you had in your initial room. Also, your comments regarding the weekend atmosphere and poolside policies are duly noted. We strive to maintain a balance between providing a lively environment and a relaxing one, and your comments will help us improve our guest experience. Thank you again for your insights and suggestions. We hope to have the opportunity to welcome you back during a quieter time and provide you with a more enjoyable stay. Best Regards, Jeremy DaSilva General Manager
1.0分
其他
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WOW - The hotel cancel my booking today, they can not longer take your in, was the answer. I have booked the room for 5 night in May 2024, my booking are in February 23 - 2025. I don’t hope - because the price is the double now, so the hotel will own more money. It’s so difficult to get a room in that’s time of the year, therefore I book this in goodtime. Bad service…….
5.0分
其他
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Does anyone know the scent the PCI used in their lobby? I haven’t been in ages. Our daughter graduated from Eckerd and we visited PCI many times. Other than narrowly escaping a lightning strike on the pool deck everything we experienced was pleasantly memorable. I recently was reminded how my family loved the scent in the lobby and I’d love to find out what it was. The first and last and best piña colada we ever had, too!
4.0分
家庭亲子
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Checked in for a short stay on 9/19-9/21. Hotel staff is very friendly. Wonderful location directly on the beach. Very large, deep swimming pool. Poolside waitresses cater to your needs. The check in was easy, check out even easier. Only downside we experienced was half of the hotel/resort was under construction (renovations), so there was a bit of noise pollution during the day, but we were able to ignore it and focus on the poolside music and conversations. We were told construction will be completed by 2025. We saw a model room, and it will be a great beach hotel!! Also, we did not have an 'in-room' coffee maker, but there is an onsite coffee shop, so maybe it is by design. Overall, I would recommend this hotel.
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酒店回复: Dear Guest, We greatly appreciate your glowing recommendation of our property, and thank you for taking the time to share it. Our dedicated team of professionals works tirelessly to provide a unique and amazing experience for all our valued guests, and our stellar amenities - including access to the #1 beach in the country and the largest heated pool on St. Pete Beach - are the icing on the cake! Thank you as well for providing your valuable, constructive feedback. For us to get better, it is imperative for us to receive this feedback. We want to apologize for the excessive noise due to the ongoing construction. Feedback like yours gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We can't wait to have you back, and please do not hesitate to reach out to one of our team members to help you with the details of your next visit! Best Regards, Jeremy DaSilva General Manager
氛围很棒。酒店很有怀旧感，泳池区也很有趣，可以直接通往海滩。不需要自带沙滩毛巾，泳池边提供毛巾，当天使用即可。肯定会再来的。
The hotel is going through some much needed Renovations. Highly recommend for singles on the weekends. Families not so much. We had a great time regardless . Bars and staff were great all around. Parking was tight but doable. No ice machines and I understand why. They have bags of ice at the front desk. All in all we had a good time and will be back for a couples night.
pretty disappointing. I have seen ads for this place for a few years, looked like it was my style, beachy and relaxed, but nice. prices weren’t what i would consider cheap but we thought we’d be getting a more upscale boutique experience. Our room was located on the parking lot side, which was fine - that’s what we paid for when booking (garden deluxe?) and we were allowed to check in early as some family had already been staying on property. Our room really didn’t look anything like the photos, bare walls, bathroom was just gross - tile was actually painted over from being blue to white and was peeling in many places along with mildew in cracks and faucet was very old and leaked. the room was def beat up. every surface was scratched and dinged and broken-not kidding like this place is obviously a PARTY hotel. reminded me of daytona in the 90s. our last day i went to put the towels from the bath in a pile and a big roach crawled out so i got to spend 30 mins chasing it around and killed so we could finsh packing without bringing it home. The beach, pool and outside areas besides the sidewalk along the outside of the hotel were tidy and employees were nice. We rented a cabana because it was unbearably hot in july and the pool was so warm i couldn’t get cooled off (i’m a floridian and it was crazy hot). Ladies at the bar were super nice, prices not terrible. Lots of people in the pool, half seemed like they were there for batchelor parties the other half families. People had their own boomboxes, coolers, alcohol and food which i was not expecting and made for an interesting atmosphere. overall i probably would not pick this place again when visiting because i prefer a more relaxing and clean atmosphere (i am by no means a neat freak but i thought it was just unacceptable as a whole). I’ve since read on the weekends they host huge parties so i would be advised. (also not against them but i feel like they don’t make it clear it’s a party place in their advertising) . Oh one last thing i forgot to mention the lobby is adorable but smelled so bad like sewer, like a porta potty both times i went in- i’m from FL i know places can have water issues but it was a really gross first impression
I'll start out on a positive note with the good things about the hotel. The parking is free and the hotel is located is a convenient area with loads of restaurants within easy walking distance. The lobby area of the hotel is spacious and bright with fun décor and the front desk staff were friendly. Check-in/out was quick and easy. The courtyard and large pool area are nice and appear well-maintained. The beach area was very clean and not overly crowded. While you ARE able to get two lounge chairs per room for the beach, most guests (including us) did not seem to take advantage of this since you are not permitted to take them past a very short distance- which was at least 50+ yards from the shoreline- and we were not allowed to set up the small sun shade we brought with us. The beds were comfortable, and though the rooms did not have a coffee pot or microwave available upon arrival, we asked for and received a microwave and expresso machine at no additional charge. The employee, Juan, who brought us the extra items we requested, was very polite and congenial. The parts we didn't love were the room itself and the stairwells/walkways. The walls were bare and missing the cute postcard motif that are pictured in all the photos online. We asked about this, and were told that all of the décor was removed in preparation for remodeling. While the remodeling appears to be much needed and LONG overdue, it was disappointing that we were not informed of this when we booked the room or at any time prior to our arrival. My husband asked to change rooms while my son and I were out in search of food because our initial room had a large crack and water stain on the ceiling. We ended up paying $15 extra a night for a room overlooking the courtyard and my husband requested assistance moving our luggage since he has had back surgery. The only person available for assistance had his arm in a sling and no one mentioned that there were luggage carts available or offered any further help or suggestions. While the rooms were reasonably clean, they were incredibly shabby (and not in a chic or charming way). The furniture was scuffed, chipped and very warn and the standing tripod lamp did not work. The bedspread on one bed had a stain on it, the reception on the television was spotty, the enamel in the tub was chipped and the shower head was loose. The shower was a whole ordeal in and of itself. I have never been in a hotel in which I didn't have to even turn on the cold water. The water pressure was weak, and the bottles of shower gel/shampoo were half empty and looked like they had been there for a while. One of the floor tiles near the bed was loose and once there was a little sand on the floor it transformed the floor into a mini ice-skating rink, leading us to opt for bare feet or risk wiping out. Overall, we wanted a beachfront hotel that was clean and affordable, and the Postcard Inn delivered in that respect. I wasn't expecting a stylish boutique hotel, but t
I booked 3 different rooms. Spent over 800$ to have a room with No AC, which they gave us a floor fan in the middle of summer in Florida. I complained and I was not asking for a full refund but at least half and they denied it. I typically never right bad reviews but this is unacceptable having NO A/C on a room that I paid over 500$ . So please be aware of this before you book.
It’s an absolute tip. Not a penny spent on the rooms and they don’t even have room service Staff are disinterested. Book a real hotel please don’t waste your money. It needs to be knocked down before it falls down It is really really awful. Not even a closet just a rail
The hotel is good during the week. Make sure you are in a “renovated room” otherwise you will be not happy. The first room we got was terrible to say the least. They moved us to a poolside room the next day and it was much better. They stated renovations for the other room starts next month. On the weekends this is party college central. Poolside DJ that only plays club music goes all day and most of the night. People are allowed to buy a day pass and use the same amenities as staying customers. During the week this is quiet relaxing hotel on the beach. Pool is very nice but you are only allowed 1 towel per person which is inconvenient. All of the staff was nice to us. Definitely overpriced for what it is. Pictures of the rooms are not very accurate. Please read google reviews before booking.
WOW - The hotel cancel my booking today, they can not longer take your in, was the answer. I have booked the room for 5 night in May 2024, my booking are in February 23 - 2025. I don’t hope - because the price is the double now, so the hotel will own more money. It’s so difficult to get a room in that’s time of the year, therefore I book this in goodtime. Bad service…….
Does anyone know the scent the PCI used in their lobby? I haven’t been in ages. Our daughter graduated from Eckerd and we visited PCI many times. Other than narrowly escaping a lightning strike on the pool deck everything we experienced was pleasantly memorable. I recently was reminded how my family loved the scent in the lobby and I’d love to find out what it was. The first and last and best piña colada we ever had, too!
Checked in for a short stay on 9/19-9/21. Hotel staff is very friendly. Wonderful location directly on the beach. Very large, deep swimming pool. Poolside waitresses cater to your needs. The check in was easy, check out even easier. Only downside we experienced was half of the hotel/resort was under construction (renovations), so there was a bit of noise pollution during the day, but we were able to ignore it and focus on the poolside music and conversations. We were told construction will be completed by 2025. We saw a model room, and it will be a great beach hotel!! Also, we did not have an 'in-room' coffee maker, but there is an onsite coffee shop, so maybe it is by design. Overall, I would recommend this hotel.