I have to say overall I will stay here again if I'm back to the Montgomery area. This facility is at the top end of the two stars I've stayed at in this market. I have traveled to Montgomery more than a dozen times and started everywhere but downtown. My only real complaint was that the TV remote took a minute to turn on the TV and to turn off the TV, I finally decided to just unplug it. As far as the HVAC, the unit is a bit on the load side, but it worked! Bed mattress was NOT bad. I felt like it might have been relatively new. Not like falling into a hammock, so that was pleasant as well. It's 5:21 in the morning and breakfast starts at 6. I will assume it will not disappoint for a 2 star. In the end, I'm not made it's a two star. I can't afford a 3 or higher. I've stayed at a three star in Prattville that was worse than this place. Neighborhood also seems good. I mean I wasn't worried my car would be jacked by the morning.
1.0分
其他
展开
We refused to stay here. The room was dirty and had a bug in the bed. Hair is the bathroom and spider webs on the ceiling. The entrance door was filthy and half painted. I was appalled by the fact that I had booked it because your website showed a 7/10 rating and it was more like a 1/10. I have requested a refund
展开
酒店回复: Dear Sharon,We sincerely apologize for the unacceptable condition of your room and the discomfort it caused. This is not reflective of our standards, and we take your feedback very seriously. We are committed to addressing these issues immediately to improve our guests’ experience.Sincerely,Management Team
5.0分
家庭亲子
Staff was friendly. Pet friendly. No real complaints. Comfortable bed. Good deal
展开
酒店回复: Dear David,Thank you for your kind review. We’re delighted to hear you enjoyed our friendly staff, pet-friendly accommodations, and comfortable bed. We’re glad you found good value in your stay and look forward to welcoming you back soon.Best Regards,Management Team
5.0分
其他
This property is amazing a lot of restaurants around, great parking, pool access , breakfast is great .over all 10/10
展开
酒店回复: Dear Aldreyonna,Thank you for your perfect rating and wonderful feedback. We’re thrilled you enjoyed the nearby restaurants, parking, pool access, and breakfast. We look forward to welcoming you again soon.Best Regards,Management Team
5.0分
其他
展开
Civil rights weekend
I took my wife and daughter to Montgomery and choose this Super 8 because of price and proximity. We needed a late check out Sunday from 11am to 1pm, they allowed it free of charge. Also they allowed my 2 dogs for $10 ea per day. We were very pleased with them.
2.0分
其他
展开
Overnight stop on vaca, I would keep driving.
Dingy and did not feel the main door that lead outside was very secure. Flies in the room upon arrival. Pet friendly so loud dogs next door. Bathroom very dingy. I think they tried an update not too long ago but no upkeep.
展开
酒店回复: Dear Margaret,Thank you for taking the time to provide your feedback. We’re truly sorry to hear that your stay was not as comfortable or secure as it should have been.Your comments regarding the condition of the room, presence of flies, noise from neighboring pets, and concerns about the exterior door are all very concerning. While we do our best to provide a safe and welcoming environment for all guests — including pet owners — it’s clear we fell short during your visit. We appreciate your note about the attempted updates, and we agree that consistent upkeep is just as important. Your feedback has been shared with our maintenance and housekeeping teams for immediate review and action.Sincerely,Management Team
2.0分
其他
展开
Won't stay again
The AC unit has to run near constantly as it's so hot but it's uncommonly loud. Near impossible to sleep well. 'Light' breakfast is very light. Waffles were good, but it was the same egg and biscuits every day, no meat of any kind or cheese. Only two kinds of yogurt. Danishes were gone by 8 every day if there was any to begin with.
展开
酒店回复: Dear Sarah,Thank you for taking the time to share your experience. We’re sorry to hear that your stay did not meet expectations, particularly regarding the air conditioning noise and the breakfast selection.We understand how important a quiet and restful night’s sleep is, and we apologize for the disruption caused by the AC unit. Our maintenance team will be inspecting the unit to ensure it’s functioning properly and more quietly. We also appreciate your honest feedback on our breakfast offerings. While we do aim to provide a variety of items each morning, it's clear we need to improve both the quality and consistency of what’s available. Your comments are being shared with our breakfast team for immediate review.Sincerely,Management Team
2.0分
其他
展开
Property was clean, it was older. The bed was uncomfortable. The level of noise was ridiculous. You could hear people stomping upstairs and every time somebody walked by the room you could hear it like they were in the room with you.
展开
酒店回复: Dear Ben,Thank you for sharing your feedback. We're glad to hear you found the property clean, though we’re sorry to learn that your rest was disturbed by noise and an uncomfortable bed. We understand how important a quiet, restful environment is, and we sincerely apologize for the excessive noise and discomfort you experienced. Your comments have been shared with our team, and we are looking into ways to better address sound insulation and bedding comfort.Sincerely,Management Team
3.0分
其他
展开
No worth $150
Room was not in the best condition like portrayed on th website pictures. It smelled like mildew in the room. The complimentary breakfast was coffee and cereal. It was definately not worth $150
展开
酒店回复: Dear Linday,We are sincerely sorry for the condition of your room and the unacceptable experience you encountered during your stay. The presence of hair, ants, and reports of roaches in multiple rooms is deeply concerning and far from the standards we are committed to providing. We understand how frustrating and disappointing this must have been, and we regret that we were not able to offer you a clean and comfortable environment. Your feedback has been escalated to our housekeeping and pest control teams for immediate attention and resolution.Sincerely,Management Team
这里的服务太差了，所有员工都很粗鲁。
Good sleep
I have to say overall I will stay here again if I'm back to the Montgomery area. This facility is at the top end of the two stars I've stayed at in this market. I have traveled to Montgomery more than a dozen times and started everywhere but downtown. My only real complaint was that the TV remote took a minute to turn on the TV and to turn off the TV, I finally decided to just unplug it. As far as the HVAC, the unit is a bit on the load side, but it worked! Bed mattress was NOT bad. I felt like it might have been relatively new. Not like falling into a hammock, so that was pleasant as well. It's 5:21 in the morning and breakfast starts at 6. I will assume it will not disappoint for a 2 star. In the end, I'm not made it's a two star. I can't afford a 3 or higher. I've stayed at a three star in Prattville that was worse than this place. Neighborhood also seems good. I mean I wasn't worried my car would be jacked by the morning.
We refused to stay here. The room was dirty and had a bug in the bed. Hair is the bathroom and spider webs on the ceiling. The entrance door was filthy and half painted. I was appalled by the fact that I had booked it because your website showed a 7/10 rating and it was more like a 1/10. I have requested a refund
Staff was friendly. Pet friendly. No real complaints. Comfortable bed. Good deal
This property is amazing a lot of restaurants around, great parking, pool access , breakfast is great .over all 10/10
Civil rights weekend
I took my wife and daughter to Montgomery and choose this Super 8 because of price and proximity. We needed a late check out Sunday from 11am to 1pm, they allowed it free of charge. Also they allowed my 2 dogs for $10 ea per day. We were very pleased with them.
Overnight stop on vaca, I would keep driving.
Dingy and did not feel the main door that lead outside was very secure. Flies in the room upon arrival. Pet friendly so loud dogs next door. Bathroom very dingy. I think they tried an update not too long ago but no upkeep.
Won't stay again
The AC unit has to run near constantly as it's so hot but it's uncommonly loud. Near impossible to sleep well. 'Light' breakfast is very light. Waffles were good, but it was the same egg and biscuits every day, no meat of any kind or cheese. Only two kinds of yogurt. Danishes were gone by 8 every day if there was any to begin with.
Property was clean, it was older. The bed was uncomfortable. The level of noise was ridiculous. You could hear people stomping upstairs and every time somebody walked by the room you could hear it like they were in the room with you.
No worth $150
Room was not in the best condition like portrayed on th website pictures. It smelled like mildew in the room. The complimentary breakfast was coffee and cereal. It was definately not worth $150