酒店回复: Hello, We're truly sorry to hear about your experience. What you’ve described is far from the standard we aim to provide, and we take your concerns seriously. While we understand that your stay didn’t meet expectations, we do want to note that during your two-night stay across two rooms, we did not receive any complaints or reports of the issues mentioned. We’re always happy to address concerns promptly when brought to our attention.That said, we are currently in the process of updating the property to enhance the guest experience. We appreciate your feedback and will use it to continue improving.
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Hello, Thank you so much for the 10/10 review! We're thrilled to hear you had a great experience. Looking forward to serving you again soon!
4.0分
其他
everything was good. stayed a few times. there is a strong perfume cleaning smell in lobby-almost makes it hard to breath.
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酒店回复: Hello, Thank you for taking the time to share your feedback and for choosing to stay with us multiple times — we truly appreciate your loyalty. We're glad to hear that everything was good during your visits.We’re sorry to learn that the scent in the lobby was overwhelming. Your comfort is very important to us, and we’ll be reviewing the use of fragrances in our cleaning products to ensure the environment is welcoming for all guests.We hope to have the pleasure of welcoming you back again soon.
4.0分
其他
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The first thing I look for is hot water which was excellent. Have stayed here before and staff is always friendly. Like the properties convenient location off Interstate 95.
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酒店回复: Hello, Thank you so much for your review! We’re delighted to hear that you enjoyed the hot water and that our team continues to make you feel welcome during your stays. It’s great to know our convenient location off I-95 adds to your experience as well. We truly appreciate your loyalty and look forward to welcoming you back again soon!
2.0分
商务出差
None of the doors inside the room close all the way. The dressers are broken. The whole room is dated.
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酒店回复: Hello, Thank you for sharing your feedback. We’re very sorry to hear about the issues you experienced with the doors, dressers, and overall condition of the room. This is not the level of quality we aim to provide, and we appreciate you bringing it to our attention.Our maintenance team has been notified so we can address these concerns immediately. We do wish we had known about these issues during your 2 nights stay, as we would have been more than happy to assist or offer a solution on the spot.
很棒的住宿地点。地理位置优越，就在I-95旁边。附近有加油站、Dunkin Donuts、Dennys和Waffle House，还有一个修车店。价格实惠，员工很棒。房间干净舒适。强烈推荐！
这家酒店破败不堪。房间里的烟雾探测器从天花板上掉了下来，电线垂下来，浴室的墙上有个洞，电梯上的呼叫按钮也坏了。酒店没有进行深度清洁，而是把整个房间都泼满了有毒气味的清洁剂或消毒剂，第二天早上我们的喉咙和眼睛都感到灼痛。我不知道这家酒店怎么能通过检查，还能继续营业。我们拍了损坏情况的照片，打算联系酒店办公室。还有很多其他问题，但总而言之，看到这样的情况并入住这里，真是令人失望。
员工非常友善且专业。酒店比我通常住的酒店略显老旧。房间很干净，但确实需要一些修缮/升级。酒店位置很方便，离我们周末要去的地方很近。早餐还不错。总体来说还不错。
房间疏于打扫。我们7点50分到达，直到快8点10分才有人来前台……房间没有打扫，淋浴间脏得令人作呕，淋浴喷头还坏了，厕所也从来没打扫过。
房间脏得令人难以置信，灯罩上还有血迹。由于没有其他房间可以换，床单不得不更换。我以后绝不会再住这家酒店了。
骑车经过这个地方……相信你会感谢我的。破败不堪，什么都没翻新，家具散架，墙上有血迹，淋浴间（真恶心）千万别住这里。
非常好
everything was good. stayed a few times. there is a strong perfume cleaning smell in lobby-almost makes it hard to breath.
The first thing I look for is hot water which was excellent. Have stayed here before and staff is always friendly. Like the properties convenient location off Interstate 95.
None of the doors inside the room close all the way. The dressers are broken. The whole room is dated.