酒店回复: Hello Eduard,Vielen Dank für Ihre Rückmeldung. Es tut uns leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Wir schätzen Ihre Hinweise zur Zimmerausstattung und werden diese an das zuständige Team weiterleiten. Es ist erfreulich zu hören, dass das Frühstück Ihren Ansprüchen genügt hat. Wir danken Ihnen nochmals für Ihr Feedback und hoffen, dass Sie dennoch eine angenehme Weiterreise hatten.
5.0分
其他
原文
翻译提供方：Google
安静、干净。一切都很完美。
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酒店回复: Hello Giovanni Battista,Siamo felici di sapere che hai trovato il nostro hotel silenzioso e pulito. Il tuo feedback positivo sulla qualità del servizio è molto apprezzato e motiva il nostro team a continuare a offrire esperienze eccezionali. Speriamo di averti di nuovo come ospite in futuro e di offrirti un altro soggiorno perfetto.
2.0分
家庭亲子
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There were dirty curtains, dirty spot on the top sheet of the bed by the AC unit, hallway smelled like dirty water, the room had a weird moist aroma. I wasn’t a fan of the coffee machine being in the bathroom. Staff has helped with providing towels and blankets, but barely present at the front desk throughout the day. Cheap microwaveable breakfast provided. This hotel was rated as 8/10, but for me I would rate it 2/10 overall.
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酒店回复: Hello Mia,Thank you for your feedback regarding your recent stay. We appreciate your comments on cleanliness and room amenities, as well as your experience with our staff. Your observations about the breakfast options and the coffee machine location are noted. We continually strive to improve and will take your insights into consideration for future enhancements to our services and facilities. Your input is invaluable to us as we aim to provide a better experience for all guests.
2.0分
其他
Room was in disrepair. Water on floor from the AC, all furniture had damage, sink was damaged. Overall the experience was less than ideal.
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酒店回复: Hello daniel,Thank you for sharing your feedback regarding your recent stay. We value your insights as they help us understand areas where we can improve. Your comments about the condition of the room have been noted, and we will ensure that they are forwarded to the appropriate management team for their review. We appreciate your input and hope to provide a better experience for future guests.
3.0分
其他
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Our 1st bad stay at this location
Cabinet door that encloses refrigerator was missing the knob and you had to pry it open with a key to be able to use the fridge. The water valve in the shower needed to be replaced. It had dead spots in it and you could get a good water flow on cold water but not for luke warm or hotter water. Then, last but not least, hair dryer had sparks and partial flames coming out of it. We stay here about 4 times a month, and this is the first time ive had to leave a bad review.
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酒店回复: Hello Brenda,Thank you for sharing your feedback regarding your recent stay. We understand the importance of a comfortable and functional environment, and we appreciate you bringing these issues to our attention. Your comments regarding the refrigerator cabinet, shower water valve, and the hair dryer will be communicated to the appropriate management team for their review. We value your loyalty and hope you will consider staying with us again in the future.
4.0分
情侣出游
Our stay was very good enjoyed the continental breakfast and how close the hotel was to other amenities
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酒店回复: Hello ANNIE,Thank you for your feedback! We’re glad to hear you enjoyed the continental breakfast and appreciated our convenient location. It's always great to know that our guests can easily access nearby amenities during their stay. We hope to welcome you back in the future for another pleasant visit!
3.0分
其他
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Seen better days
Same breakfast everyday, need a change. Business center not working, laundry room not working. Kudos to the young man who serviced the room.
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酒店回复: Hello Gerald,Thank you for your feedback regarding your recent stay. We appreciate your suggestion about breakfast variety and will pass it along to our culinary team for consideration. Your comments about the business center and laundry room are noted, and we will ensure this information gets to our maintenance team. We're glad to hear you had a positive experience with our staff member who serviced your room. Your insights help us improve further.
来得正是时候！开车开累了，还包含早餐，服务也很好。
总而言之，我很享受这次体验。
很棒的旅行，酒店也很可爱，但遗憾的是我们的房间有臭虫。
确实有潜力。不过总的来说，这家酒店给人的印象不太好。一切都很老旧，过时了。床垫下陷了。科技设备老旧，噪音很大。即使关掉自家的冰箱，也能听到隔壁房间的冰箱。作为短暂停留，还算可以。
早餐比较简单，但还不错。
安静、干净。一切都很完美。
There were dirty curtains, dirty spot on the top sheet of the bed by the AC unit, hallway smelled like dirty water, the room had a weird moist aroma. I wasn’t a fan of the coffee machine being in the bathroom. Staff has helped with providing towels and blankets, but barely present at the front desk throughout the day. Cheap microwaveable breakfast provided. This hotel was rated as 8/10, but for me I would rate it 2/10 overall.
Room was in disrepair. Water on floor from the AC, all furniture had damage, sink was damaged. Overall the experience was less than ideal.
Our 1st bad stay at this location
Cabinet door that encloses refrigerator was missing the knob and you had to pry it open with a key to be able to use the fridge. The water valve in the shower needed to be replaced. It had dead spots in it and you could get a good water flow on cold water but not for luke warm or hotter water. Then, last but not least, hair dryer had sparks and partial flames coming out of it. We stay here about 4 times a month, and this is the first time ive had to leave a bad review.
Our stay was very good enjoyed the continental breakfast and how close the hotel was to other amenities
Seen better days
Same breakfast everyday, need a change. Business center not working, laundry room not working. Kudos to the young man who serviced the room.