A live roach on the floor, mildew in the shower, uncomfortable beds & they took away the breakfast!
3.0分
家庭亲子
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If your expectations are reasonably low (it's a motel 6, they can't be too high), then it's an ok place. Room smelled horribly musty. Cleanliness was just ok. Location was not bad. When everything else is booked up, this works, but it will never be my first choice.
1.0分
其他
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Checking into room was awkward. The hallway floor was coming up and was a safety hazard, food/ trash was overflowing from the outside trash can. When we walked in to room I stated my normal bed check-As I lifted the mattress small flat bugs was running everywhere on the wooden fram the mattress was laying on. I took pictures and attached to this review. Needless to say we evacuated the room quickly! This was one of the worst experiences. When I went to front desk to show and tell the older gentleman Terry what had happened he giggled. I said your room is infested and showed him the pictures and he proceeded to say that’s not bed bugs that’s roachs and continued to giggle about it! Mind you it was 3 in the morning and we now don’t have a place to rest. I ask for a refund and he quickly let me know they aren’t the ones who does that. I demanded for a receipt and he told me NO very rudely they don’t give receipts! He threatened me numerous times that he was going to call the police! I was so upset!
3.0分
家庭亲子
Older building that needs updated. Bathroom vent van doesn't work.
TV had no connection
3.0分
商务出差
The room was okay. It served as a place to rest my head for a couple of days.
The floors felt a little sticky and there were some paint marks on the baseboards
4.0分
其他
The overall impression was good. It was clean, quiet, and safe.
5.0分
其他
Clean room and bath. Everything worked as expected
1.0分
其他
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When we got there, the front desk man (american) was amazing. He even gave me a bigger room becaise i have 6 kids. The next morning, kids were cleaning their seats in the car so we could go out for the day while i fed the baby. The front desk hindu man knocks on my door that is not shut completely so kids can come in, and he ipens my door while im breastfeeding my baby and tells me i need to get a seperate room for my kids because the limit was 4 per room. Ive never incountered this before and we have been staying in a hotel for 2 mo ths while closing on a house since moving down soutb.
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酒店回复: Hi Aurika,Thank you for sharing your experience. I’m glad to hear the first front desk team member made a positive impression by accommodating your family with a larger room. However, I’m truly sorry for the discomfort caused by the other staff member’s actions and the confusion regarding the room occupancy policy. Your privacy and comfort should always be respected, especially in such personal moments.I will make sure your feedback is shared with the property management so they can address this and improve guest experience going forward. We appreciate you bringing this to our attention and hope to better serve you and your family in the future.Sean#Team6
3.0分
其他
could have been better.
Too expensive not to have (1) pool (2) coffee maker (3) hair dryer (4) iron.
5.0分
其他
Great
Motel6 is always the one we look for when we only need a 1 night visit. Never been disapponted !!
A live roach on the floor, mildew in the shower, uncomfortable beds & they took away the breakfast!
If your expectations are reasonably low (it's a motel 6, they can't be too high), then it's an ok place. Room smelled horribly musty. Cleanliness was just ok. Location was not bad. When everything else is booked up, this works, but it will never be my first choice.
Checking into room was awkward. The hallway floor was coming up and was a safety hazard, food/ trash was overflowing from the outside trash can. When we walked in to room I stated my normal bed check-As I lifted the mattress small flat bugs was running everywhere on the wooden fram the mattress was laying on. I took pictures and attached to this review. Needless to say we evacuated the room quickly! This was one of the worst experiences. When I went to front desk to show and tell the older gentleman Terry what had happened he giggled. I said your room is infested and showed him the pictures and he proceeded to say that’s not bed bugs that’s roachs and continued to giggle about it! Mind you it was 3 in the morning and we now don’t have a place to rest. I ask for a refund and he quickly let me know they aren’t the ones who does that. I demanded for a receipt and he told me NO very rudely they don’t give receipts! He threatened me numerous times that he was going to call the police! I was so upset!
Older building that needs updated. Bathroom vent van doesn't work.
TV had no connection
The room was okay. It served as a place to rest my head for a couple of days.
The floors felt a little sticky and there were some paint marks on the baseboards
The overall impression was good. It was clean, quiet, and safe.
Clean room and bath. Everything worked as expected
When we got there, the front desk man (american) was amazing. He even gave me a bigger room becaise i have 6 kids. The next morning, kids were cleaning their seats in the car so we could go out for the day while i fed the baby. The front desk hindu man knocks on my door that is not shut completely so kids can come in, and he ipens my door while im breastfeeding my baby and tells me i need to get a seperate room for my kids because the limit was 4 per room. Ive never incountered this before and we have been staying in a hotel for 2 mo ths while closing on a house since moving down soutb.
could have been better.
Too expensive not to have (1) pool (2) coffee maker (3) hair dryer (4) iron.
Great
Motel6 is always the one we look for when we only need a 1 night visit. Never been disapponted !!