Was ok. Shower head and holder needed repairs. Toilet flushed very weakly. Some hair in bathroom. Overall stay was good. quiet breakfast area.
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酒店回复: Thank you for staying with us. I will pass on your experiences with maintenance.
3.0分
其他
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I paid through *******, but was also charged again for the room when I checked in. When I realized it, I brought it to their attention and they reversed the charges, but it will take several days to show the credit. I’m hoping it’s not going to be a hassle and it was just an honest mistake.
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酒店回复: We do apologize for the mistake. We have some new clerks that are still learning as well. We will make sure it is corrected.
2.0分
家庭亲子
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The only good thing I have to say it was cheap and clean.
Breakfast was terrible. No hot food except instant oatmeal. Coffee ran out on both mornings. No yogurt on Sunday morning.
No washcloth in room when we arrived. No coffee maker nor microwave in the room.
Smoke detedctor went off when heat was turned on.
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酒店回复: We do apologize for the inconvenience that you had with the coffee running out. The desk clerk gets very busy sometimes and it may be difficult to keep up with the desk and breakfast. Both areas are their responsibility. As far as the microwave, it is in lobby. We do not have in each room. The heat setting off smoke detector happens due to heat coils getting dusty from heat not being used all summer.Again, we are sorry for the inconvenience.
4.0分
其他
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Internet Never worked in my room
I have stayed on business, and I needed to submit some reports and I was not able to do so since the internet was down or not working. I also wish my room had a microwave. I had to walk downstairs to the lobby to use their microwave which was inconvenience.
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酒店回复: We apologize for the internet issues. Our rooms do not have microwaves. You have to go to the lobby to use that one. Thank you for staying.
1.0分
商务出差
The bed was fine but the other furniture was atrociously filthy. Could not sit on it!
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酒店回复: We do apologize for the inconvenience. We are doing some upgrades on furniture and such at the present time. We will pass this information along to our management.
4.0分
其他
Good Place in Hanover
Good place to stay in Hanover. Will stay there again when in town.
酒店回复: Thank you for staying.
5.0分
其他
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The employees were friendly. The coffee was ready. It was convenient for everything I wanted to do. There was lots of parking. It was just a wonderful experience for me.
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酒店回复: Thank you so much for your review. It is always a pleasure to have you back.
3.0分
其他
Dingy room. Had very musty smell. Furniture old and some stains.Staff not the friendliest. Did have convenient location.
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酒店回复: We are sorry about the noise. If you report it to the desk they will check it out and put an end to it.Thank you for staying.
1.0分
家庭亲子
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You pay for what you get didn’t expect much but a place to lay our heads for a night. The chair and the bench were gross in the room, had to bring a soft sheet back to check in for a clean one. All doors said no smoking and clearly you can smell smoke all night long. At one point it smelled like somebody puked in the hallway and the smell was coming into our room in the middle night. The room above us the were walking the room all hours of the night and it was so loud. Don’t expect much from this place.
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酒店回复: We do apologize for any issues you had with your stay. If you contact the front desk about noise we will get on the problem right away. We are currently doing some remodeling and furniture replacements.Thank you for staying.
很不错
Was ok. Shower head and holder needed repairs. Toilet flushed very weakly. Some hair in bathroom. Overall stay was good. quiet breakfast area.
I paid through *******, but was also charged again for the room when I checked in. When I realized it, I brought it to their attention and they reversed the charges, but it will take several days to show the credit. I’m hoping it’s not going to be a hassle and it was just an honest mistake.
The only good thing I have to say it was cheap and clean.
Breakfast was terrible. No hot food except instant oatmeal. Coffee ran out on both mornings. No yogurt on Sunday morning.
No washcloth in room when we arrived. No coffee maker nor microwave in the room.
Smoke detedctor went off when heat was turned on.
Internet Never worked in my room
I have stayed on business, and I needed to submit some reports and I was not able to do so since the internet was down or not working. I also wish my room had a microwave. I had to walk downstairs to the lobby to use their microwave which was inconvenience.
The bed was fine but the other furniture was atrociously filthy. Could not sit on it!
Good Place in Hanover
Good place to stay in Hanover. Will stay there again when in town.
The employees were friendly. The coffee was ready. It was convenient for everything I wanted to do. There was lots of parking. It was just a wonderful experience for me.
Dingy room. Had very musty smell. Furniture old and some stains.Staff not the friendliest. Did have convenient location.
You pay for what you get didn’t expect much but a place to lay our heads for a night. The chair and the bench were gross in the room, had to bring a soft sheet back to check in for a clean one. All doors said no smoking and clearly you can smell smoke all night long. At one point it smelled like somebody puked in the hallway and the smell was coming into our room in the middle night. The room above us the were walking the room all hours of the night and it was so loud. Don’t expect much from this place.