The rooms are clean the beds are comfortable the manager and staff are extremely friendly and very accommodating to whatever need you have if you're staying just for a night or long-term they will work with you in any way they can it's conveniently located Walmart is maybe half a mile up the road there's a restaurant right around the corner called AJ's which is really good so overall at 10 out of 10 I would recommend anyone to stay here you won't be disappointed
5.0分
独自旅行
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5 location safe stay was comfortable staff is excellent and overall budget friendly. The lady at the counter was super friendly. I got a king room, exactly like I had reserved. I had also requested a 1st floor room on my reservation and they responded a day later that my request was granted. This was the first time ANY hotel/motel had responded to my request with a follow-up email. The room was very nice, the bed oh so comfortable. Big screen TV. Nicely remodeled room. Breakfast in the morning was a little sparse, but it was OK. The price was fantastic. Overall, I highly recommend the America's Best Value Inn in Monroeville
1.0分
其他
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Terrible experience. Picture of this hotel does not match reality! I came there with my son to stay one night in trip to Pensacola. They had only one chair inside to sit, however manager gave as second chair. No microwave oven as advertized. LIght was not working. No free breakfast as well. Floor was damage with excuse of remodeling. Most important aircondition unit was old and weak so it was hard to properly sleep. Terrible experience. I recommend to forget and avoid this hotel. For $67 we could not even sleep properly. Bathroom and shower was clean - only one positive event.
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酒店回复: Dear Peter, Guest feedback is what allows us to improve and know what matters most to travelers. That said, we will use your comments as a tool to help us make any necessary improvements to our property. However, please accept our apologies for dropping the ball during your stay. Safe travels, and we hope to show you a better visit in the future.
The rooms are clean the beds are comfortable the manager and staff are extremely friendly and very accommodating to whatever need you have if you're staying just for a night or long-term they will work with you in any way they can it's conveniently located Walmart is maybe half a mile up the road there's a restaurant right around the corner called AJ's which is really good so overall at 10 out of 10 I would recommend anyone to stay here you won't be disappointed
5 location safe stay was comfortable staff is excellent and overall budget friendly. The lady at the counter was super friendly. I got a king room, exactly like I had reserved. I had also requested a 1st floor room on my reservation and they responded a day later that my request was granted. This was the first time ANY hotel/motel had responded to my request with a follow-up email. The room was very nice, the bed oh so comfortable. Big screen TV. Nicely remodeled room. Breakfast in the morning was a little sparse, but it was OK. The price was fantastic. Overall, I highly recommend the America's Best Value Inn in Monroeville
Terrible experience. Picture of this hotel does not match reality! I came there with my son to stay one night in trip to Pensacola. They had only one chair inside to sit, however manager gave as second chair. No microwave oven as advertized. LIght was not working. No free breakfast as well. Floor was damage with excuse of remodeling. Most important aircondition unit was old and weak so it was hard to properly sleep. Terrible experience. I recommend to forget and avoid this hotel. For $67 we could not even sleep properly. Bathroom and shower was clean - only one positive event.