酒店回复: Thank you for taking the time for your review. We always appreciate great feedback. Stay well.
4.0分
商务出差
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Great staff, bring your own pillow
Staff was fantastic. The beds were not comfortable and the pillows were even worse than that. The walls are thin and you could hear a lot. Breakfast was fine. Staff was really great.
3.0分
商务出差
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My room was clean and well kept, but I was uncomfortable with the smell of the hotel and my room. I stay in hotels weekly for my job and have been in other hotels that use the same products to cover up odors and it cheapens the room.So unfortunately I am going to put this on my do not stay list going forward.
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酒店回复: Thank you for taking the time to share your feedback. While I'm glad to hear that you found your room clean and well kept, I’m very sorry to learn that the scent in the room left you feeling uncomfortable.We understand that fragrance is a personal preference, and while we do use odor-neutralizing products to maintain freshness, it's clear that it didn’t meet your expectations. We regret that this stay has led you to reconsider future visits, but we truly appreciate you giving us a try and sharing your honest impressions. If you would ever consider giving us another opportunity, we’d love the chance to make it right.
5.0分
商务出差
Better than expected!
It's an older hotel that is well-maintained and very clean. The staff was friendly. Plenty of parking!
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酒店回复: Thank you for your 10/10 rating. We’re thrilled to hear you had a wonderful experience with us and your kind words will inspire our staff to keep delivering exceptional service every day. We can’t wait to welcome you back again soon!
5.0分
商务出差
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VEry Clean and the house keeping staff was excellent on Saturday they folded some of my cloths i hd scattered around the room and put my dirty cloths pile in a trash bag for me to take home
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酒店回复: Thank you for taking the time to post your review. I will make sure the housekeeping staff sees this. They always enjoy knowing their work is noticed and appreciated. Stay well and we hope to see you when you return to Duncan.
1.0分
其他
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Never have I been so insulted
We had our carpets cleaned and didn’t want to stay in our home yesterday so we decided to stay at the hotel for the the night. Well the person at the desk said that they don’t rent rooms to people who live in the same town and insinuated that we were going to do something illegal. Because people that lived in the same were up to no good
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酒店回复: Each hotel has its' own policy regarding renting to guests that live within a 50 mile radius. I didn't mean to insinuate any illegal behavior on your part. It's important for hotels to have policies that help manage the type of gatherings that occur on their premises. Asking about the reason for a stay helps to maintain that balance ensuring a safe and comfortable environment for all guests
4.0分
其他
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The room was clean. Lighting in the dining area was terrible. We asked the girl at the desk to turn on the overhead lights, but she didn’t turn them on. The breakfast was lame.
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酒店回复: I'm sorry you were disappointed with breakfast and the lighting. We have 25' high windows that face east and if it was a rainy day or overcast, the sun light is not as bright as usual. I did speak with the clerk that was on duty and she remembered you and said that she turned on the recessed lights but the chandelier and recessed lighting does not add much light during the morning and is barely noticeable over the natural light.
前台工作人员非常友善。客户服务很好。房间很干净。
感觉被子略差些，设施有点旧，环境和服务不错，早餐有点差
壁挂式暖气片启动太频繁，即使退休前已经调整过。没有电视！！！
酒店比较老旧。水太热很危险！很安静。
我们住一晚的价格，还是会选择其他地方！
很棒的酒店
从设计上就能看出这是一家老酒店，但经过了精心翻新。房间非常干净整洁，早餐区备货充足，员工也非常友好热情。我一定会再次入住这里。
Great staff, bring your own pillow
Staff was fantastic. The beds were not comfortable and the pillows were even worse than that. The walls are thin and you could hear a lot. Breakfast was fine. Staff was really great.
My room was clean and well kept, but I was uncomfortable with the smell of the hotel and my room. I stay in hotels weekly for my job and have been in other hotels that use the same products to cover up odors and it cheapens the room.So unfortunately I am going to put this on my do not stay list going forward.
Better than expected!
It's an older hotel that is well-maintained and very clean. The staff was friendly. Plenty of parking!
VEry Clean and the house keeping staff was excellent on Saturday they folded some of my cloths i hd scattered around the room and put my dirty cloths pile in a trash bag for me to take home
Never have I been so insulted
We had our carpets cleaned and didn’t want to stay in our home yesterday so we decided to stay at the hotel for the the night. Well the person at the desk said that they don’t rent rooms to people who live in the same town and insinuated that we were going to do something illegal. Because people that lived in the same were up to no good
The room was clean. Lighting in the dining area was terrible. We asked the girl at the desk to turn on the overhead lights, but she didn’t turn them on. The breakfast was lame.