酒店回复: Thank you for sharing your experience with us, Damian. I apologize that our staff was not helpful and apologetic when we realized the issue with the booking. It is always our goal to provide an exceptional stay and we will work with our team to improve. I hope that you will choose us again during future travels so that we can be sure to provide you with a superior stay next time.
5.0分
家庭亲子
原文
翻译提供方:Google
我在那里呆的时间很短,但一切都非常干净,而且气味非常好闻。
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酒店回复: I am happy your room was fresh and clean and that you liked your stay with us. Thank you for this wonderful rating, Janet. We hope to see you again soon!
5.0分
情侣出游
The room was clean and quiet and spacious. Staff was friendly, and the private deck with each room was lovely. Highly recommend.
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酒店回复: Thank you so much for your wonderful feedback, Karen! We’re delighted you enjoyed your clean, spacious room, our friendly team, and the private deck. We truly appreciate the recommendation and look forward to welcoming you back soon!
1.0分
商务出差
I did not stay there because of the deposit was not told to me when I booked it and then when I get there, the office was dirty
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酒店回复: Thank you for your feedback, Dennis. We’re sorry for the inconvenience regarding the deposit information and that our office did not meet expectations during your visit. We will review our communication and housekeeping standards to ensure a better experience for future guests. We appreciate you bringing this to our attention.
5.0分
其他
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Ive spent the night here a few times before. It has always been a pleasant experience. Quite, clean, convenient. Today is the first time i have anything negative to mention. I have two minor discrepancies; the last time I was here, cereal singles, toast coffee and juice were offered, but this time, only basic coffee was available. This time I was in room 231. There is a water pipe someplace that sounds like a helicopter for about 10 seconds, every 7-10 minutes all night long. (I forgot to mention it to the front desk at checkout, but im sure it will get fixed before my next visit in December) I will be booking another room for December in a few weeks.
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酒店回复: Thank you for sharing your feedback with us, Christopher. I am pleased your experience has historically been to enjoy a clean room and a convenient stay, though I do apologize that there was an issue in the piping that was disruptive. Please know that our maintenance staff will address this. We look forward to your next visit in December and we are certain it will be to the standard you have previously enjoyed.
4.0分
其他
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Great stay, bring earplugs.
Great place to stay however I-4 is really close by and if you are facing that highway you may not sleep weel, the sliding glass doors are so nice but don't do much to buffer the highway noise, it is loud. Bring earplugs or a sound machine, that may help. The room was nice, and the staff were really nice. The location was great as my meeting spot was just one exit away on I-4.
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酒店回复: Thank you for sharing your feedback with us, Bonnie. Please know that our team does work to accommodate guests who prefer their room to be further from the highway noise, so please always feel free to request this. I am so very pleased that our staff was welcoming and that your room was lovely, and we very much hope you will choose us again during future travels.
3.0分
其他
Small tight room, bed moved too easily. Bathroom was very old looking. Motel needs a lot of work. Staff was very pleasant
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酒店回复: Please accept our sincere apologies that the bed wasn't stable and that the room felt cramped, though we are pleased to know our team was welcoming and friendly. It is always our goal to provide an exceptional stay for our guests and we will work hard to improve. I hope you will give us another opportunity to provide you with a superior stay in the future.
闻起来很香,看起来也很漂亮。
设施有点旧,但还不错。员工非常友善和乐于助人。
我们抵达时,正好有一辆警车开走。每间客房的外部入口都是一扇大大的推拉玻璃门。窗外景色是高速公路立交桥。当我意识到我忘了带我的及膝黑色皮靴、磨边牛仔迷你裙、露脐上衣和香烟时,我决定不住了。我向 Trip.com 提交了退款申请,但没有获批。我会向那些带着枪去打猎的男士们推荐这个地方。单身女性旅客在这里不太可能感到安全。
他们没有给我我租的双人床。他们给了我一张单人床,我们一共两个人。 我打电话给前台的女孩,她只是告诉我他们已经卖完了,这是他们唯一有的东西。问题不在于他们,而在于 *******,正是他们为我安排了那张床。夜已深,大家都很累了,所以我只好忍耐并辞职。他的态度很不友好,我觉得我没有得到我所付钱的东西。第二天早上,清洁人员很友好。这些设施看起来有点被忽视了。我有更好的期望。我不会再这么做了。
我在那里呆的时间很短,但一切都非常干净,而且气味非常好闻。
The room was clean and quiet and spacious. Staff was friendly, and the private deck with each room was lovely. Highly recommend.
I did not stay there because of the deposit was not told to me when I booked it and then when I get there, the office was dirty
Ive spent the night here a few times before. It has always been a pleasant experience. Quite, clean, convenient. Today is the first time i have anything negative to mention. I have two minor discrepancies; the last time I was here, cereal singles, toast coffee and juice were offered, but this time, only basic coffee was available. This time I was in room 231. There is a water pipe someplace that sounds like a helicopter for about 10 seconds, every 7-10 minutes all night long. (I forgot to mention it to the front desk at checkout, but im sure it will get fixed before my next visit in December) I will be booking another room for December in a few weeks.
Great stay, bring earplugs.
Great place to stay however I-4 is really close by and if you are facing that highway you may not sleep weel, the sliding glass doors are so nice but don't do much to buffer the highway noise, it is loud. Bring earplugs or a sound machine, that may help. The room was nice, and the staff were really nice. The location was great as my meeting spot was just one exit away on I-4.
Small tight room, bed moved too easily. Bathroom was very old looking. Motel needs a lot of work. Staff was very pleasant