酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If we can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Plus Emerald Inn & Suites
4.0分
其他
原文
翻译提供方：Google
都好
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If we can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Plus Emerald Inn & Suites
5.0分
其他
原文
翻译提供方：Google
超级点
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Plus Emerald Inn & Suites
5.0分
其他
Exceptional stay...from the staff to the room to breakfast. My only complaint would be the pool being under service; but unavoidable circumstances.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If we can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Plus Emerald Inn & Suites
5.0分
商务出差
The place was really nice. The only down fall was the pool was closed and I probably would have used it .
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If we can provide any assistance, please don't hesitate to contact us.Sincerely,Best Western Plus Emerald Inn & Suites
3.0分
其他
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I was so disappointed that the pool was closed. I booked this hotel bevause of the reviews on the pool. My kids were so excited. We get there and it is down. I ask for a discount they state they cannot but they will cancel for us but most were full this weekend. I then ask what they had for families and children since they took away pool. They said and i quote "We have nothing for families". I ask were it states that the pool is out. They stated "our website". It wasnt when i booked and no email and notification was sent. She shrugged and asked for payment. If i had a choice i would have gone somewhere else.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If we can provide any assistance, please don't hesitate to contact us.Sincerely,Best Western Plus Emerald Inn & Suites
4.0分
家庭亲子
Pool,hot tub out of order, ceiling fan in room did not work and designated smoking area had no chair or bench
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If we can provide any assistance, please don't hesitate to contact us.Sincerely,Best Western Plus Emerald Inn & Suites
5.0分
家庭亲子
We’ve stayed a few times now. It’s always nice and the staff helpful. Recommend to others
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If we can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Plus Emerald Inn & Suites
5.0分
其他
Great place to stay
Friendly front desk staff. Angel was great and check-in was quick. Clean, comfortable room. Good breakfast in the morning.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If we can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Best Western Plus Emerald Inn & Suites
酒店很好！下次还要入住、早餐还可以
很棒的酒店！
都好
超级点
Exceptional stay...from the staff to the room to breakfast. My only complaint would be the pool being under service; but unavoidable circumstances.
The place was really nice. The only down fall was the pool was closed and I probably would have used it .
I was so disappointed that the pool was closed. I booked this hotel bevause of the reviews on the pool. My kids were so excited. We get there and it is down. I ask for a discount they state they cannot but they will cancel for us but most were full this weekend. I then ask what they had for families and children since they took away pool. They said and i quote "We have nothing for families". I ask were it states that the pool is out. They stated "our website". It wasnt when i booked and no email and notification was sent. She shrugged and asked for payment. If i had a choice i would have gone somewhere else.
Pool,hot tub out of order, ceiling fan in room did not work and designated smoking area had no chair or bench
We’ve stayed a few times now. It’s always nice and the staff helpful. Recommend to others
Great place to stay
Friendly front desk staff. Angel was great and check-in was quick. Clean, comfortable room. Good breakfast in the morning.