酒店回复: Dear Arturo,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
4.0分
其他
原文
翻译提供方：Google
做这份工作
这家旅馆已经过时了，应该重新装修/翻新。
但工作人员很友好，住宿也达到了目的。
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酒店回复: Dear Andre,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
5.0分
商务出差
原文
翻译提供方：Google
非常好的价格而且很干净
价格非常优惠
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酒店回复: Dear Gloria,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
3.0分
其他
原文
翻译提供方：Google
环境气味有待改善
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酒店回复: Dear Yuhang,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team
3.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear Kenneth,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
2.0分
家庭亲子
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The hotel could not find our reservation. We ended up having to rebook it with them and then they could only accommodate one night. The hotel was not well kept or clean. The breakfast was minimal, not hot foods only cereal, pre made gas station honey buns and coffee. Would not recommend.
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酒店回复: Dear Amy,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with your reservation, the condition of the hotel, and the breakfast offerings. This is not the level of service or quality we strive to provide, and we regret that your stay did not meet your expectations. Your comments have been shared with our management, housekeeping, and food service teams to address these concerns and improve our guest experience. We appreciate your input and hope to have the opportunity to provide a better stay in the future.Sincerely,Management Team
4.0分
其他
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Front desk clerk was very friendly and polite. We did have a couple of issues with our room but the staff was very accommodating and ensured the issue was resolved immediately. Overall it was a great stay and would stay there again.
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酒店回复: Dear Latrice,Thank you for your kind feedback! We’re delighted to hear that our front desk staff was friendly and that any issues in your room were promptly addressed. It’s wonderful to know that your overall stay was enjoyable.Best Regards,Management Team
2.0分
其他
toilet leak on floor at base bad seal also bug on floor looks like centipede, need exterminator
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酒店回复: Dear David,Thank you for bringing these concerns to our attention. We sincerely apologize for the maintenance and cleanliness issues you experienced. A leaking toilet seal and the presence of a bug are not reflective of the standards we strive to maintain. Our maintenance and housekeeping teams have been notified to address the plumbing issue promptly and to review pest control measures to ensure this does not happen again. We truly appreciate your feedback, as it helps us improve, and we hope you will consider giving us another opportunity to provide you with a more comfortable stay.Sincerely,Management Team
我的房间在一楼。我房间楼上的住客从晚上10点到凌晨2点，一直在地板上（也就是我天花板）咚咚地敲，持续了好几个小时。我给前台打了好几次电话，但都没用。早上洗澡时竟然没有热水。早餐简直是个笑话！
酒店在公路边上，周边有好多商店，还有中餐馆，同时酒店提供早餐
水从淋浴间流出来，淋浴间的冷水不起作用。其他一切都很好，我度过了一段非常舒服和自在的时光。
做这份工作
这家旅馆已经过时了，应该重新装修/翻新。
但工作人员很友好，住宿也达到了目的。
非常好的价格而且很干净
价格非常优惠
环境气味有待改善
好的
The hotel could not find our reservation. We ended up having to rebook it with them and then they could only accommodate one night. The hotel was not well kept or clean. The breakfast was minimal, not hot foods only cereal, pre made gas station honey buns and coffee. Would not recommend.
Front desk clerk was very friendly and polite. We did have a couple of issues with our room but the staff was very accommodating and ensured the issue was resolved immediately. Overall it was a great stay and would stay there again.
toilet leak on floor at base bad seal also bug on floor looks like centipede, need exterminator