The first room we were in hadn't been cleaned - the floor hadn't been swept and there were stains in and on the toilet. The second room was cleaner but in poor condition. Average experience maybe for a budget hotel in a small college town.
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酒店回复: Thank you for staying with us and we appreciate your feedabck. I'm saddened to hear that you experienced these issues during your stay. I will forward your comments and conxerns to the proper department and we will be working diligently to correct these issues
5.0分
其他
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Fast internet- guy at the front was very helpful- they accommodated my needs- rooms were clean- I checked for veg bugs with my light- none found- bathroom was clean
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酒店回复: Thank you for staying with us. I appreciate your feedback and kind comments. I will pass this along to the agent. I hope you will choose to stay with us again.
5.0分
家庭亲子
Front desk went above and beyond for special request. Check in staff excellent! Website did not say pool was closed.
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酒店回复: Thank for staying with us and we appreciate your feedback. We're so glad to hear that you enjoyed your stay. We do apologize about the pool being out of service.
3.0分
其他
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The place needs a whole new upgrade! The cleaning crew need to be retrained on how to clean! I honestly cant believe that management allows there workers to not do there jobs correctly! Management needs to start actually doing a better job on managing there staff! And getting that place cleaned up! The pool! We tried cleaning it up with the broken skimmer that was sitting outside! Im honestly disappointed on how dirty and rundown the place was! I worked hard to be able to take a vacation and to stay at a hotel! But when its not a clean 1! An its run down! Kinda Disappointing! And the same stuff for breakfast everyday! It kind of gets old! Most likely wont be going back ever!
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酒店回复: Thank you for staying with us and we appreciate your feedback. I am saddened to hear that you didn't enjoy your stay. We are a 10 year old property therefore we do have some wear. Again, I apologize and hope you have a great rest of your day
3.0分
其他
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Pictures do not accurately show the property.
The bathroom was awful. There was hair in the bathtub. Hair on the towels. The floor hadn’t been swept. Just awful. And for someone with small kids having a clean bathroom - especially bathtub - was very important. I didn’t feel comfortable bathing my kids in that tub.
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酒店回复: Thank you for staying with us and I apologize for the uncleaniness of your room. Did you report the issue to front desk because that is definitely not the experience we want our guests to have.
4.0分
其他
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Comfortable Stay
We made the decision to stop here after a long day of travel. The room was clean, the beds were comfortable and the hotel was quiet. In the morning we had a good selection of breakfast items before we got back on the road. It was a great choice!
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酒店回复: Thank you for staying with us, your feedback is important to us and we always love to hear that our guests ejoyed their stay! We hope you will stay with us again soon!
2.0分
家庭亲子
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Had a dirty wash cloth on the floor when we got to our room. Paint on walls and doors were coming off. Time for a facelift. But it was a stop over that served the purpose
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酒店回复: Thank you for staying with us, I apologize for any issues experienced during your stay
很棒很好 出差可以再去
前台的服务人员非常乐于助人，人也很好。但我认为酒店需要更好地打扫一下，因为电梯和电梯门都很脏。我的房间感觉不够干净，而且能清楚地听到外面所有的声音，导致我根本没睡好。我凌晨4点左右就离开了房间，退了房。
很不错，房间干净整洁，装修得很好，而且空间很大。
meh
The first room we were in hadn't been cleaned - the floor hadn't been swept and there were stains in and on the toilet. The second room was cleaner but in poor condition. Average experience maybe for a budget hotel in a small college town.
Fast internet- guy at the front was very helpful- they accommodated my needs- rooms were clean- I checked for veg bugs with my light- none found- bathroom was clean
Front desk went above and beyond for special request. Check in staff excellent! Website did not say pool was closed.
The place needs a whole new upgrade! The cleaning crew need to be retrained on how to clean! I honestly cant believe that management allows there workers to not do there jobs correctly! Management needs to start actually doing a better job on managing there staff! And getting that place cleaned up! The pool! We tried cleaning it up with the broken skimmer that was sitting outside! Im honestly disappointed on how dirty and rundown the place was! I worked hard to be able to take a vacation and to stay at a hotel! But when its not a clean 1! An its run down! Kinda Disappointing! And the same stuff for breakfast everyday! It kind of gets old! Most likely wont be going back ever!
Pictures do not accurately show the property.
The bathroom was awful. There was hair in the bathtub. Hair on the towels. The floor hadn’t been swept. Just awful. And for someone with small kids having a clean bathroom - especially bathtub - was very important. I didn’t feel comfortable bathing my kids in that tub.
Comfortable Stay
We made the decision to stop here after a long day of travel. The room was clean, the beds were comfortable and the hotel was quiet. In the morning we had a good selection of breakfast items before we got back on the road. It was a great choice!
Had a dirty wash cloth on the floor when we got to our room. Paint on walls and doors were coming off. Time for a facelift. But it was a stop over that served the purpose