How anyone rated this more than 2 stars is beyond me. Our room smelled like smoke and musty, the mattresses were old and I could feel the springs in my back. The curtains were falling off and stains all over carpets. There was no remote I had to unplug the TV LOL. Dump! Needed a room to sleep in from airport to leave early so didn't spend much, but literally worst hotel I stayed in in 20 years. The gentleman at the front desk was nice...
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酒店回复: Dear BackPacker530808, Thank you for taking the time to share your experience. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I am so sorry to hear that your room was not properly cleaned according to the high standards of our housekeeping staff and that you encountered an odor. This is something we'll bring up to our housekeeping staff to ensure that similar details are not overlooked. Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. It is always our goal to give you a 5-star experience, and I apologize for failing to do so. I do hope you'll return and let us show you a far better experience.
3.0分
其他
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We stayed here in April 2024 and have to say the property was not as good this visit, but they need to be cut a little break since the entire hotel is under renovations. The 1 area where they really dropped the ball and didn't have to was in the breakfast area, because gone were the eggs, sausage, etc and we were left with a very basic breakfast and 1 morning had cold coffee, no bowls for cereal and no milk for a period of time. Our "old room" was spacious and fine and the construction on the 1st floor didn't bother us. Pricing was ok and I'm sure everything will be completed by 2026, hopefully getting back to form. The front desk staff we encountered was wonderful, even getting us into our room that day at 1PM, which is always a plus.
1.0分
独自旅行
Name should be changed to Uncomfortable Wannabe Suites. The motel not a hotel is Run down and smells like hot garbage and warm cheese.
环境不错 早餐不错 可以的。
房间宽敞 办公桌舒服 办公座椅我也喜欢 房间很大 卫浴冷热水都有 这次住的很满意 下午在前台等朋友来接我 服务很好
这家酒店很棒!
房间很大,总体不错。早餐较简单,中规中矩。
办理入住手续时,我们得到了一个厕所无法冲水的房间,因为厕所里有树叶。早餐包括不新鲜的面包/甜面包卷和儿童酸奶,我被收取了两次房费。我试图联系酒店经理。但她始终无法接听电话。已经一个月了,我正在与银行合作以收回我的钱。 😡
How anyone rated this more than 2 stars is beyond me. Our room smelled like smoke and musty, the mattresses were old and I could feel the springs in my back. The curtains were falling off and stains all over carpets. There was no remote I had to unplug the TV LOL. Dump! Needed a room to sleep in from airport to leave early so didn't spend much, but literally worst hotel I stayed in in 20 years. The gentleman at the front desk was nice...
We stayed here in April 2024 and have to say the property was not as good this visit, but they need to be cut a little break since the entire hotel is under renovations. The 1 area where they really dropped the ball and didn't have to was in the breakfast area, because gone were the eggs, sausage, etc and we were left with a very basic breakfast and 1 morning had cold coffee, no bowls for cereal and no milk for a period of time. Our "old room" was spacious and fine and the construction on the 1st floor didn't bother us. Pricing was ok and I'm sure everything will be completed by 2026, hopefully getting back to form. The front desk staff we encountered was wonderful, even getting us into our room that day at 1PM, which is always a plus.
Name should be changed to Uncomfortable Wannabe Suites. The motel not a hotel is Run down and smells like hot garbage and warm cheese.