Its a little run down ,bedspread was dirty .just needs better cleaning.
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酒店回复: Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4.0分
家庭亲子
Room was not clean. The floor was filthy. Dirty windows. Nothing like the red roof birmingham south. Wouldn't recommend it.
3.0分
商务出差
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It was fine, just not updated and not the usual hotel experience most of us are used to these days. My room smelled like smoke even though it was non smoking I feel like it had been smoked in at some point. It was overall not a bad experience just not the finest stay I've ever had.
4.0分
情侣出游
Nice room but smelled like smoke from people outside smoking and it coming through the air conditioner
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酒店回复: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn
2.0分
情侣出游
Housekeeping was terrible. Dirty sheets with hair on them. Filthy floor in bathroom
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酒店回复: Dear Steven,Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Cullman. We value your feedback and regret that your stay did not meet your expectations. We understand your concerns about the room's condition and your interaction with our staff.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We sincerely hope you will consider returning to Red Roof so we can rectify any shortcomings and provide a more satisfactory experience.Sincerely,JMRed Roof ManagementRediResponse Specialist
1.0分
其他
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Filthy bug infested
Filthy, disgusting, big infested, worn down place. Hole in shower wall. Bugs crawling on ceiling and walls. Smelled terrible. No soap. Bathtub was gross. Questionable guests. One drunk guy was pounding on my door late at night…had the wrong room. My skin crawls just thinking about this place!
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酒店回复: Dear Kathleen,Thank you for taking the time to tell us about your experience at the RED ROOF INN CULLMAN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.sincerely,Red roof I
1.0分
其他
Bad News!
This property is totally run down. The room smelled of urine and the A/C did not work.
5.0分
其他
Very good clean room for the money
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酒店回复: Dear James, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cullman. We are happy to hear you had a great experience with us and you found our rooms to be clean, prompting your 5/5 score. At Red Roof, feedback from our guests is always welcome as we strive to continuously provide quality services. Thank you again for sharing your feedback. We look forward to your next visit in the future. Sincerely,AngelRed Roof Management RediResponse Specialist
5.0分
其他
Very nice and quiet and friendly staff
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酒店回复: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn
5.0分
其他
Overall best value in Cullman
Always nice and friendly staff. Clean rooms. Great value!
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酒店回复: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Red Roof Inn
Gulf visit
Its a little run down ,bedspread was dirty .just needs better cleaning.
Room was not clean. The floor was filthy. Dirty windows. Nothing like the red roof birmingham south. Wouldn't recommend it.
It was fine, just not updated and not the usual hotel experience most of us are used to these days. My room smelled like smoke even though it was non smoking I feel like it had been smoked in at some point. It was overall not a bad experience just not the finest stay I've ever had.
Nice room but smelled like smoke from people outside smoking and it coming through the air conditioner
Housekeeping was terrible. Dirty sheets with hair on them. Filthy floor in bathroom
Filthy bug infested
Filthy, disgusting, big infested, worn down place. Hole in shower wall. Bugs crawling on ceiling and walls. Smelled terrible. No soap. Bathtub was gross. Questionable guests. One drunk guy was pounding on my door late at night…had the wrong room. My skin crawls just thinking about this place!
Bad News!
This property is totally run down. The room smelled of urine and the A/C did not work.
Very good clean room for the money
Very nice and quiet and friendly staff
Overall best value in Cullman
Always nice and friendly staff. Clean rooms. Great value!