酒店回复: Hello Thomas,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will share it with our team for improvement. Should you have any further concerns, please do not hesitate to contact us.
5.0分
商务出差
原文
翻译提供方：Google
舒适的房间和美味的早餐
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酒店回复: Hello Ismael,We are delighted to hear that you found comfort in your room and enjoyed a delicious breakfast during your stay! Your satisfaction is our top priority, and we strive to provide a memorable experience for all our guests. Thank you for sharing your positive feedback with us. Your comments are greatly appreciated.
4.0分
商务出差
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The stairwells stank and have obvious dirt in the carpet. The entire facility had a strong odor of deodorizer evidently due to lack of deep cleaning and regular maintenance. The pool was closed and yet still advertised as an amenity when I booked the room. When I responded to the email about the closure I received no reply. There was mold on the wall in the bathroom. The continental breakfast had a wide variety of choices and was fresh, even though obviously made from the cheapest ingredients possible.
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酒店回复: Hello Sara,Thank you for sharing your feedback. We appreciate your input regarding the cleanliness of the stairwells and pool amenities, as well as your experience with the breakfast options. Your observations are important for our efforts in maintaining high standards and improving guest experiences. We take all guest comments seriously and will be sharing this information with the management team for future consideration. We wish you safe travels on your future journeys.
3.0分
商务出差
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I was very disappointed in this hotel. I wanted to stay in someplace a little nicer than my usual under $100 budget. The carpets were stained and dirty throughout, the TV stand in the room was missing a lot of the trim, the chair was torn, the a/c unit was crusty and barely worked. The bed was hard. The room was as clean as someone could make it, kudos to housekeeping for polishing a turd. The breakfast was powdered watery eggs, sausage patties, home fries, grits, pastries, cereal, fruit cups, yogurt, and one waffle maker. Not great. Staff were efficient but not friendly. Won't stay again.
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酒店回复: Hello Sara,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on housekeeping, as they strive to maintain cleanliness despite any challenges. Your concerns about the room's condition and breakfast options are noted, and we will share them with the management team for evaluation. We value your insights and hope you find accommodations that better meet your expectations in the future.
3.0分
商务出差
Not a lot of protein options. The bed was not comfortable. I could hear the room next door snoring
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酒店回复: Hello Kirsten,Thank you for your feedback regarding your stay. We appreciate your comments on the dining options and will share your suggestions with our culinary team for future consideration. Regarding the comfort of the bed and noise disturbances, we strive to provide a restful environment for all our guests. Your insights will help us improve the experience for future visitors.
2.0分
商务出差
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You dont wanna stay there
I didn't enjoy my stay at this hotel they didn't change my sheets. I was told I had to call in the morning if i wanted it. Pool wasn't open shower curtain to short water got all over the floor. Very dark hallways need renovation badley very very old.
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酒店回复: Hello Jacqueline,Thank you for sharing your thoughts about your recent stay. We appreciate your feedback regarding the cleanliness and maintenance of the hotel; it's valuable for us in assessing our operations. Your comments about the pool and the hallways have been noted for further consideration. We are committed to providing a better experience for our guests, and your insights will help us in our efforts to enhance our services and facilities moving forward.
1.0分
其他
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Don’t do it!!!!
This place is a literal health hazard!! Apart from the actual handprint and blood on the walls, there were stains on everything, we had dirty towels and there was carpet coming up.
The manager offered to change our room, we declined and were charged 50.00 for the time we moved our stuff in and immediately back out of the room.
This is unacceptable and the worst hotel room I’ve ever seen.
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酒店回复: Hello Elizabeth,Thank you for your feedback. We take cleanliness and safety very seriously, and your concerns will be brought to the attention of our management team for review. We appreciate that you shared your experience as it helps us to understand areas that need improvement. Your input is valuable, and we hope you might consider giving us another opportunity in the future to provide a better experience.
2.0分
其他
Paper thin walls. Mattress and pillows horribly uncomfortable. Noisy AC unit, got very little sleep
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酒店回复: Hello Lynnette,Thank you for sharing your feedback regarding your stay. We understand that comfort and a good night's sleep are important, and we take your comments seriously. We appreciate you bringing these issues to our attention, as they provide valuable insights for our ongoing improvement efforts. Your experience is important to us, and we wish you safe travels for your future adventures.
3.0分
其他
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2 night stay
The breakfast was rhe best part of the stay! The hotel room was kind of outdated and it took 30 mins for the shower to get warm each day. The top cover on the bed was a mess from being in the dryer and the cotton was bunched up. Overall, the hotel smelled clean, tbey have fresh cookies for you, and it was a place to sleep in
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酒店回复: Hello LaTisha,Thank you for sharing your feedback. We're glad to hear that you enjoyed the breakfast and found the hotel to be clean and comfortable for your stay. Your comments regarding the shower temperature and bedding have been noted, and we appreciate you bringing them to our attention. We strive to create a welcoming environment, and your insights help us in our efforts to improve. We hope you had a safe journey home and that you consider staying with us again in the future.
2.0分
其他
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First impression was there was trash under the overhang of the front of the hotel. Sanitation rating was 90 at the front desk. Stains on all furniture and carpet in our room and throughout the hotel. Black mold on the ceiling in the bathroom, which lacked proper ventilation, tub drain kept closing causing the tub to fill up with shower water. Pool was closed and green, odd smell trying to be covered up by a bowl of potpourri in the lobby. Gross. We will not be back.
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酒店回复: Hello Nicole,Thank you for sharing your feedback. We take all comments seriously and strive to maintain high standards. Your observations regarding cleanliness and maintenance will be relayed to the appropriate departments for consideration and review. We appreciate your input, which helps us improve the experience for all guests. If you have any additional concerns, please feel free to reach out to our management team who can assist you further.
位置很棒 - 但...
最后一分钟预订。价格实惠，但我们住的房间很脏，有旧袜子的味道。游泳池关闭了，我们直到预订后才发现。
壁挂式暖通空调机组也需要处理，使用后的空气质量相当于但丁火山爆发后的高峰。
舒适的房间和美味的早餐
The stairwells stank and have obvious dirt in the carpet. The entire facility had a strong odor of deodorizer evidently due to lack of deep cleaning and regular maintenance. The pool was closed and yet still advertised as an amenity when I booked the room. When I responded to the email about the closure I received no reply. There was mold on the wall in the bathroom. The continental breakfast had a wide variety of choices and was fresh, even though obviously made from the cheapest ingredients possible.
I was very disappointed in this hotel. I wanted to stay in someplace a little nicer than my usual under $100 budget. The carpets were stained and dirty throughout, the TV stand in the room was missing a lot of the trim, the chair was torn, the a/c unit was crusty and barely worked. The bed was hard. The room was as clean as someone could make it, kudos to housekeeping for polishing a turd. The breakfast was powdered watery eggs, sausage patties, home fries, grits, pastries, cereal, fruit cups, yogurt, and one waffle maker. Not great. Staff were efficient but not friendly. Won't stay again.
Not a lot of protein options. The bed was not comfortable. I could hear the room next door snoring
You dont wanna stay there
I didn't enjoy my stay at this hotel they didn't change my sheets. I was told I had to call in the morning if i wanted it. Pool wasn't open shower curtain to short water got all over the floor. Very dark hallways need renovation badley very very old.
Don’t do it!!!!
This place is a literal health hazard!! Apart from the actual handprint and blood on the walls, there were stains on everything, we had dirty towels and there was carpet coming up.
The manager offered to change our room, we declined and were charged 50.00 for the time we moved our stuff in and immediately back out of the room.
This is unacceptable and the worst hotel room I’ve ever seen.
Paper thin walls. Mattress and pillows horribly uncomfortable. Noisy AC unit, got very little sleep
2 night stay
The breakfast was rhe best part of the stay! The hotel room was kind of outdated and it took 30 mins for the shower to get warm each day. The top cover on the bed was a mess from being in the dryer and the cotton was bunched up. Overall, the hotel smelled clean, tbey have fresh cookies for you, and it was a place to sleep in
First impression was there was trash under the overhang of the front of the hotel. Sanitation rating was 90 at the front desk. Stains on all furniture and carpet in our room and throughout the hotel. Black mold on the ceiling in the bathroom, which lacked proper ventilation, tub drain kept closing causing the tub to fill up with shower water. Pool was closed and green, odd smell trying to be covered up by a bowl of potpourri in the lobby. Gross. We will not be back.