酒店回复: Para problemas como este, contacte con el servicio de atención al cliente de *******. Gracias.
5.0分
其他
原文
翻译提供方：Google
很干净
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酒店回复: Gracias por su respuesta. Nos alegra que haya disfrutado de nuestras habitaciones limpias. ¡Esperamos verlo pronto!
5.0分
其他
The room was super clean. The common areas were all well maintained and clean as well. Location was perfect for my needs.
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酒店回复: Thank you for the kind words. It's awesome to hear our clean rooms and central location made your visit an enjoyable one. We hope to see you back again soon!
4.0分
其他
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The room was clean, but old. They give you everything you need in the kitchen except dish soap, just don't expect anything fancy. We were there for five days, and not once did housekeeping pick up our garbage or replace used items. The staff were exceptional! I met three different front desk receptionists, all great. The women cleaning up the buffet breakfast area was fantastic. She really understood infection prevention and control.
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酒店回复: Thank you for sharing your recent experience with us. It's awesome to hear you appreciated our friendly staff! We are thankful for all of your comments and will keep them in mind as we work to improve guest experiences moving forward.
4.0分
其他
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It was fine for the price . Stair hallways were very dirty , hallways stunk , but room was fine . Made my own breakfast in the kitchenette . Room was stuffy , but opening the window was great ! Staff was friendly and helpful ! Can’t beat the price and the convenient location .
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酒店回复: Thank you for the feedback. We're glad you appreciated our clean rooms and friendly staff. We appreciate all of your comments and will keep them in mind as we work to improve guest experiences moving forward.
5.0分
其他
The lady that checked me in, upgraded me and check in was short. She was very nice. Thank you for a great stay!
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酒店回复: Thank you for the awesome score! We're glad you appreciated our friendly staff and had an excellent experience overall. We hope to see you back again soon.
5.0分
情侣出游
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Upon arriving the person at the feont desk was very welcoming. So kind!!!!! Felt like it was home away from home. So comfortable and peaceful and clean. 10/10 i would recommend. Will definitely go back in the near future.
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酒店回复: Thank you for the kind words! It's awesome to hear you enjoyed our friendly staff and had a great experience overall. We look forward to seeing you again next time you visit the Wilmington area.
1.0分
商务出差
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I would give this zero stars. I have no idea who rated this place as excellent. It was filthy and my room REEKED of body odor and cat pee. I asked to be moved but they denied it because I booked through a third party.
I gagged when I entered the room
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酒店回复: Thank you for sharing your recent experience with us. I apologize for an odor issue that prevented your stay from being as comfortable as possible. We are sorry for this inconvenience and will use your comments to help our cleaning team do a more thorough job moving forward.
房子中规中矩，值得入住，地理位置离机场和军舰都还不远，适合家庭旅游，有厨房，有早餐，性价比还可以吧。
服务
很喜欢！
我甚至无法进入我的房间，因为据说那里没有以我的名字预订。
很干净
The room was super clean. The common areas were all well maintained and clean as well. Location was perfect for my needs.
The room was clean, but old. They give you everything you need in the kitchen except dish soap, just don't expect anything fancy. We were there for five days, and not once did housekeeping pick up our garbage or replace used items. The staff were exceptional! I met three different front desk receptionists, all great. The women cleaning up the buffet breakfast area was fantastic. She really understood infection prevention and control.
It was fine for the price . Stair hallways were very dirty , hallways stunk , but room was fine . Made my own breakfast in the kitchenette . Room was stuffy , but opening the window was great ! Staff was friendly and helpful ! Can’t beat the price and the convenient location .
The lady that checked me in, upgraded me and check in was short. She was very nice. Thank you for a great stay!
Upon arriving the person at the feont desk was very welcoming. So kind!!!!! Felt like it was home away from home. So comfortable and peaceful and clean. 10/10 i would recommend. Will definitely go back in the near future.
I would give this zero stars. I have no idea who rated this place as excellent. It was filthy and my room REEKED of body odor and cat pee. I asked to be moved but they denied it because I booked through a third party.
I gagged when I entered the room