酒店回复: Dear zhen, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us. Your kind words are truly appreciated, and we’ll continue to work hard to ensure each guest has a memorable stay. We look forward to welcoming you back to Extended Stay America for another exceptional visit soon. Sincerely,Hotel Management
4.0分
其他
原文
翻译提供方：Google
这是一家允许携带宠物的酒店，因此，如果您对狗过敏或害怕狗，请要求一间远离狗的房间。
我两者都不是，但这只是需要注意的一点。
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酒店回复: Dear Thomas, Thank you for taking the time to post a review. It was a pleasure hosting your visit, and we are delighted that we could exceed your expectations in so many areas. We appreciate you mentioning to future guests we are a pet-friendly hotel. Thank you once more, and we look forward to seeing you again soon.Sincerely,Hotel Management
4.0分
家庭亲子
原文
翻译提供方：Google
拆除309房间的地毯
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酒店回复: Dear Martine, We appreciate your suggestion regarding the carpet in Room 309 at Extended Stay America. We will certainly take this into consideration as we continue to enhance our accommodations. Your feedback is valuable to us, and we hope to welcome you back for an even better experience in the future. Thank you for choosing to stay with us.Sincerely,Hotel Management
3.0分
其他
原文
翻译提供方：Google
还不错。
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酒店回复: Dear Tammy,Thank you for sharing about your experience at our hotel. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management
4.0分
其他
原文
翻译提供方：Google
好的
3.0分
其他
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Musty
Ok if you just need a place to sleep for a night. Room smelled kinda musty and sheets felt damp. No toilet paper holder. Very loud bathroom fan that turns on with light
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酒店回复: Dear Melissa, Thank you for staying with us and for sharing your feedback. We are sorry that your room did not provide the comfort you expected. Although we regret the inconvenience, your comments regarding cleanliness and maintenance have been shared with our team for prompt attention. We value your input as it helps us improve the guest experience. We hope to welcome you back for a more comfortable and restful stay in the future.Sincerely,Hotel Management
3.0分
其他
Wasn't the best, wasn't the worst
Wi fi wasn't too great. Overall cleanliness wasn't the best. Front desk staff was okay upon check-in
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酒店回复: Dear Guest, Thank you for sharing your feedback on your recent stay. Although we regret that the Wi-Fi and overall cleanliness did not meet your expectations, we are glad the front desk staff were able to assist you at check-in. Your feedback has been shared with our team as we strive to improve these areas. We would be pleased to welcome you back for a more seamless and enjoyable experience in the future.Sincerely,Hotel Management
1.0分
其他
Don't use this hotel!!!!
Room was dirty and stinky. Had to request another room. Guests were vagrantish!
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酒店回复: Dear Monique, Thank you for reviewing your stay with us. We sincerely regret that your experience was not what it should have been and that your room and overall environment did not reflect the welcoming atmosphere we aim to provide. We apologize for the discomfort you encountered and understand how disappointing this must have been. Your feedback will be shared with the team to help us improve. We hope you will allow us another opportunity in the future to restore your confidence in us.Sincerely,Hotel Management
1.0分
情侣出游
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The check in guy was rude, went to the second floor to go to our room the whole hallway smelled horrible. Entered our room the room was filthy(have pics),there was no toilet paper, only small shampoo and soap was provided. Went to ask for the toilet paper the same rude man got an attitude. Toilet seat was broken and dirty. After dark there were homeless as well as women of the night standing all around the parking lot.when we asked what was going on we were told that they had cut down the woods were the homeless stayed so now they hang out in their parking lot because they have no where to go. DO NOT STAY HERE I WANT A REFUND
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酒店回复: Dear Melanie,We are sorry to hear that your experience did not meet the high standards we strive to maintain. Please know that we take your concerns seriously and we have passed them along to our dedicated team. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management
有位前台员工对顾客很不尊重，而且他们所谓的美味早餐简直糟糕透顶，几乎没什么可吃的。
我很喜欢
这是一家允许携带宠物的酒店，因此，如果您对狗过敏或害怕狗，请要求一间远离狗的房间。
我两者都不是，但这只是需要注意的一点。
拆除309房间的地毯
还不错。
好的
Musty
Ok if you just need a place to sleep for a night. Room smelled kinda musty and sheets felt damp. No toilet paper holder. Very loud bathroom fan that turns on with light
Wasn't the best, wasn't the worst
Wi fi wasn't too great. Overall cleanliness wasn't the best. Front desk staff was okay upon check-in
Don't use this hotel!!!!
Room was dirty and stinky. Had to request another room. Guests were vagrantish!
The check in guy was rude, went to the second floor to go to our room the whole hallway smelled horrible. Entered our room the room was filthy(have pics),there was no toilet paper, only small shampoo and soap was provided. Went to ask for the toilet paper the same rude man got an attitude. Toilet seat was broken and dirty. After dark there were homeless as well as women of the night standing all around the parking lot.when we asked what was going on we were told that they had cut down the woods were the homeless stayed so now they hang out in their parking lot because they have no where to go. DO NOT STAY HERE I WANT A REFUND