酒店回复: Thank you for your very thoughtful compliments. Your remarks will be shared with both Pamela and Roman as well as the rest of my staff. We all look forward to a future visit. Stay safe and have a great day
5.0分
其他
原文
翻译提供方：Google
还会再来这里住的
工作人员彬彬有礼，友好热情，房间干净舒适。住得很愉快。
装修和建筑都比较老旧，但这也反映在价格上。还会再来这里住的。
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酒店回复: Hello Rich,Thank you for your kind feedback! We are glad you enjoyed your stay, the comfortable bed, the friendly staff, and the breakfast. We look forward to welcoming you again soon!Regards,Sara DrammehGuest Relations Associate
酒店回复: We appreciate your choosing our Comfort Inn for your last stay and for taking your time to review our hotel. Stay safe and have a great dy
2.0分
家庭亲子
原文
翻译提供方：Google
酒店需要彻底清洁，尤其是大堂的卫生间。我们的房间还可以，但窗户锁坏了，淋浴也需要好好擦洗一下。
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酒店回复: Pleasse accept our apology for failing to meet your expectations Your issues will be reviewed by our housekeeping supervisor. Thnk you for your review. Stay safe and have a great day
3.0分
其他
原文
翻译提供方：Google
工作人员很友好。房间浴室内外的天花板都被水损坏了。整个酒店弥漫着霉味。
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酒店回复: Thank you for your review and positive comment.We appreciate your imput and will resolve the issue. Stay safe and have a great day
1.0分
商务出差
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Bad stay
Customer service bad not friendly. Room smells bad. Bathroom dirty. Linen was stained. Carpet looks and feels sticky and nasty. Overall I didn’t not sleep.
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酒店回复: We are sorry we failed to meet your expectations and will work to make improvements. Thank you for taking your time to review our hotel. Stay safe and have a great day
5.0分
商务出差
This property was easy to find on the way to Cleveland Clinic downtown. Clean and nice workers. Great breakfast. All pleasant.
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酒店回复: Thank you for your generous score and for your possitive comments. Stay safe and have a great day.
4.0分
其他
Comfortable, good for an overnight stay.
Nice breakfast.
No fridge in the room , otherwise absolutely no complaints.
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酒店回复: Thank you for your recent review and for choosing our Independence Cmfort Inn. Your comments will be shared with all our staff. Stay safe and have a great day
5.0分
其他
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The desk clerk was welcoming, friendly and helpful. He also switched my room to accommodate my 86 year old aunt with a walker. The housekeepers were also friendly.
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酒店回复: Thank you for complimenting my staff. It is always a pleasure to know that they are appreciated. Come again, stay safe and have a great day
总的来说三星吧。
卫生状况还行，虽然算不上特别干净。
早餐普普通通，没什么惊艳之处。
虽然是老建筑，但看得出来酒店有在努力翻新。
被子和枕头非常舒服。
我入住期间最难忘的部分，也是我以后来克利夫兰出差（克利夫兰诊所）时会继续选择这家酒店的原因，都归功于前台的Pamela。她出色的客户服务！！！她的专业、友善和高效令人感动，而这正是该地区大多数酒店所缺乏的。她是一位难得的人才——希望您能欣赏她如此优秀的员工。
Roman也非常友好、专业，是贵公司的优秀代表。
我对铺地毯的地板不太满意（大多数其他酒店都铺的是人造地板），但因为Pamela和Roman的出色表现，我不会再去其他地方了。
David Gunteens
还会再来这里住的
工作人员彬彬有礼，友好热情，房间干净舒适。住得很愉快。
装修和建筑都比较老旧，但这也反映在价格上。还会再来这里住的。
不错的旅馆，价格合理
这家汽车旅馆安静舒适，配有两张大床。早餐虽然简单，但还算可以。免费停车，地理位置便利，靠近高速公路。
酒店需要彻底清洁，尤其是大堂的卫生间。我们的房间还可以，但窗户锁坏了，淋浴也需要好好擦洗一下。
工作人员很友好。房间浴室内外的天花板都被水损坏了。整个酒店弥漫着霉味。
Bad stay
Customer service bad not friendly. Room smells bad. Bathroom dirty. Linen was stained. Carpet looks and feels sticky and nasty. Overall I didn’t not sleep.
This property was easy to find on the way to Cleveland Clinic downtown. Clean and nice workers. Great breakfast. All pleasant.
Comfortable, good for an overnight stay.
Nice breakfast.
No fridge in the room , otherwise absolutely no complaints.
The desk clerk was welcoming, friendly and helpful. He also switched my room to accommodate my 86 year old aunt with a walker. The housekeepers were also friendly.