酒店回复: Thank you for your very thoughtful compliments. Your remarks will be shared with both Pamela and Roman as well as the rest of my staff. We all look forward to a future visit. Stay safe and have a great day
5.0分
其他
原文
翻译提供方：Google
还会再来这里住的
工作人员彬彬有礼，友好热情，房间干净舒适。住得很愉快。
装修和建筑都比较老旧，但这也反映在价格上。还会再来这里住的。
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酒店回复: Hello Rich,Thank you for your kind feedback! We are glad you enjoyed your stay, the comfortable bed, the friendly staff, and the breakfast. We look forward to welcoming you again soon!Regards,Sara DrammehGuest Relations Associate
酒店回复: We appreciate your choosing our Comfort Inn for your last stay and for taking your time to review our hotel. Stay safe and have a great dy
2.0分
家庭亲子
原文
翻译提供方：Google
酒店需要彻底清洁，尤其是大堂的卫生间。我们的房间还可以，但窗户锁坏了，淋浴也需要好好擦洗一下。
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酒店回复: Pleasse accept our apology for failing to meet your expectations Your issues will be reviewed by our housekeeping supervisor. Thnk you for your review. Stay safe and have a great day
3.0分
其他
原文
翻译提供方：Google
工作人员很友好。房间浴室内外的天花板都被水损坏了。整个酒店弥漫着霉味。
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酒店回复: Thank you for your review and positive comment.We appreciate your imput and will resolve the issue. Stay safe and have a great day
2.0分
其他
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Ugh. This was my second stay here.
The first room they booked me which was on the first floor was disgusting. Weird nasty orange stuff in the tub. Then they put me on the second floor. This one was better but there was mold on the curtain and floor.
Some of staff members were nice. One wasn’t.
There was mold or old lemon in the water near the front desk. (Should have taken a picture of my cup)
The Breakfast was good at least.
This will be my last time here. If you do come, I stayed in room 227 last time which was bigger and a standing glass shower. Liked that room a lot but had Rollie pillies in there lol but it was nice.
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酒店回复: Hello, Valued Guest,Thank you for your recent stay. We apologize for any inconvenience you experienced during your stay.This is not the level of service we strive to provide our guests.These issues will be addressed to avoid future recurrence.We hope to welcome you again with a better experience.Regards,AwaGuest Relations Associate
3.0分
其他
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Room was in good condition. No blackout curtains that they advertise. The sheer curtains allow light . The water pressure at the sink was low and the hot water varied in temperature.
With my ******* discount it was worth the price.
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酒店回复: Thank you for your review and we apologize for the issues you mentioned which will be brought to our staffs attention. We do have blackout curtains behind our sheers. We are sorry they were pulled back to far for you to see them.. Stay safe and have a good day
2.0分
商务出差
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The room was decent but the TV was very small with very limited stations. It didn't work and I had to get staff to make it operational. The front desk attendant (Pamela) was very UNPROFESSIONAL. She was eating when I arrived about an hour early before check-in. I told her I knew I was early but wanted to simply check-in because I had an engagement I had to go to right away and I could get the room key later. She said to me in an aggressive tone while continuing to eat that it doesn't work like that. Your room has to be available before you can check-in. And in a matter of about 30 seconds she looked on the computer and said your room isn't available so I couldn't check-in. This is the first and only place that wouldn't allow me to check-in and pay for me room and get my room key later. Very disappointed in the entire stay.
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酒店回复: Hello, Valued Guest,Thank you for your recent stay. We apologize for any inconvenience you experienced during your stay.This is not the level of service we strive to provide our guests.These issues will be addressed and improved to enhance a better experience.We hope to welcome you again with a better experience.Regards,AwaGuest Relations Associate
3.0分
商务出差
The front desk clerk was hateful and nasty. If I could have gotten my money back I would have stayed elsewhere. Was a real unprofessional witch
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酒店回复: Please accept my apology for the issues you were expossed to. Your review will be shared with my front desk staff and your opinion is very iportant to us. Thank you for yoour review. Stay safe and hae a grat day
总的来说三星吧。
卫生状况还行，虽然算不上特别干净。
早餐普普通通，没什么惊艳之处。
虽然是老建筑，但看得出来酒店有在努力翻新。
被子和枕头非常舒服。
我入住期间最难忘的部分，也是我以后来克利夫兰出差（克利夫兰诊所）时会继续选择这家酒店的原因，都归功于前台的Pamela。她出色的客户服务！！！她的专业、友善和高效令人感动，而这正是该地区大多数酒店所缺乏的。她是一位难得的人才——希望您能欣赏她如此优秀的员工。
Roman也非常友好、专业，是贵公司的优秀代表。
我对铺地毯的地板不太满意（大多数其他酒店都铺的是人造地板），但因为Pamela和Roman的出色表现，我不会再去其他地方了。
David Gunteens
还会再来这里住的
工作人员彬彬有礼，友好热情，房间干净舒适。住得很愉快。
装修和建筑都比较老旧，但这也反映在价格上。还会再来这里住的。
不错的旅馆，价格合理
这家汽车旅馆安静舒适，配有两张大床。早餐虽然简单，但还算可以。免费停车，地理位置便利，靠近高速公路。
酒店需要彻底清洁，尤其是大堂的卫生间。我们的房间还可以，但窗户锁坏了，淋浴也需要好好擦洗一下。
工作人员很友好。房间浴室内外的天花板都被水损坏了。整个酒店弥漫着霉味。
Ugh. This was my second stay here.
The first room they booked me which was on the first floor was disgusting. Weird nasty orange stuff in the tub. Then they put me on the second floor. This one was better but there was mold on the curtain and floor.
Some of staff members were nice. One wasn’t.
There was mold or old lemon in the water near the front desk. (Should have taken a picture of my cup)
The Breakfast was good at least.
This will be my last time here. If you do come, I stayed in room 227 last time which was bigger and a standing glass shower. Liked that room a lot but had Rollie pillies in there lol but it was nice.
Room was in good condition. No blackout curtains that they advertise. The sheer curtains allow light . The water pressure at the sink was low and the hot water varied in temperature.
With my ******* discount it was worth the price.
The room was decent but the TV was very small with very limited stations. It didn't work and I had to get staff to make it operational. The front desk attendant (Pamela) was very UNPROFESSIONAL. She was eating when I arrived about an hour early before check-in. I told her I knew I was early but wanted to simply check-in because I had an engagement I had to go to right away and I could get the room key later. She said to me in an aggressive tone while continuing to eat that it doesn't work like that. Your room has to be available before you can check-in. And in a matter of about 30 seconds she looked on the computer and said your room isn't available so I couldn't check-in. This is the first and only place that wouldn't allow me to check-in and pay for me room and get my room key later. Very disappointed in the entire stay.
The front desk clerk was hateful and nasty. If I could have gotten my money back I would have stayed elsewhere. Was a real unprofessional witch