酒店回复: Hello Adan,Lamentamos que su experiencia con nuestro servicio no haya cumplido con sus expectativas. Apreciamos sus comentarios, ya que nos ayudan a identificar áreas que requieren atención. Su opinión es valiosa para nosotros y la compartiremos con el equipo correspondiente. Esperamos que considere darnos otra oportunidad en el futuro para mejorar su impresión sobre nuestro hotel.
4.0分
其他
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Rooms were very clean, comfortable, and spacious. My room was accessible and the bathroom was huge, very easy to maneuver in the entire room. I would definitely stay here again!
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酒店回复: Hello Christopher,Thank you for your positive feedback about the cleanliness and comfort of your room! We're delighted to hear that you found your accessible accommodations spacious and easy to navigate. Your intention to return means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future. Safe travels!
4.0分
其他
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We'll stay again.
The room was very clean, and the staff was very helpful. Breakfast was good, with pancakes, cold cereal, muffins and bagels, sausage, eggs, gravy, and a yogurt machine with toppings.
We were there for the Fiddlers Convention, and will likely stay next year also.
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酒店回复: Hello Patricia, Thank you for sharing your positive experience. It's great to hear that you enjoyed the cleanliness of your room and the helpfulness of our staff, as well as the variety offered at breakfast. We're delighted that you’re considering staying with us again for the Fiddlers Convention next year. Your support means a lot to us, and we look forward to welcoming you back for another enjoyable stay.
3.0分
其他
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This hotel is old and needing upkeep. Bathroom was very small. Furniture in need of restoration. Beds were squeaky. Mirror and art work hung crooked. On the plus side, it was inexpensive. Staff were friendly. Food was hot. It was a quiet night. It is very close to the interstate and restaurants. It served its purpose, if your goal is to get a quick stop and a nights sleep and some food in the morning.
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酒店回复: Hello William,Thank you for sharing your feedback. We appreciate your acknowledgment of our friendly staff and convenient location. Your comments about the room and bathroom size will be taken into consideration as we continually aim to improve our guest experience. We hope you found the convenience of nearby restaurants useful during your stay. Thank you again for your insights, and we wish you safe travels in the future.
5.0分
情侣出游
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A little older but very clean. Would stay again. The area seems to be building up with some newer hotels but are more expensive. Lots of food choices very close.
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酒店回复: Hello Daniel,Thank you for taking the time to share your experience! We're glad to hear that you appreciated the cleanliness of our hotel and the convenient dining options nearby. It’s great to know that you would consider staying with us again in the future. We look forward to welcoming you back on your next visit!
5.0分
其他
The pool wasnt shut down but locked due to colder weather temps, called the front desk and the lady opened it for my room to have some time aroind the pool
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酒店回复: Hello Cody,Thank you for sharing your experience regarding the pool access. We're glad to hear that our front desk staff was able to accommodate your request despite the colder weather conditions. We appreciate your understanding and hope you enjoyed your time by the pool. Your feedback is valuable, and we hope to welcome you back in the future for another stay.
2.0分
情侣出游
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The staff was friendly but that ends the positive portion of this review. The door to the room hung loosely in it's frame and had to be pulled toward you and lifted for the electronic key to work. Tiles in the bathroom that had fallen off were sloppily caulked back in place leaving gaps for dirt and debris to accumliate. The WiFi signal was too week to be functional. There was a chance at redemption at breakfast but wasn't realized. The food was so dried out and stale as to render it virtually inedible. IMHO, the $30 pet fee was excessive since time had done way more damage than a little Frenchie could possibly do.
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酒店回复: Hello Mark,Thank you for sharing your feedback. We're pleased to hear that you found our staff friendly; however, we regret that your experience did not meet expectations in other areas. Your comments regarding the room maintenance and breakfast quality are valuable and will be shared with management for further review. We strive to provide a better experience for all our guests and will use your insights to improve our services in the future. Your perspective on the pet fee is noted as well.
5.0分
其他
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Perfect stay!! ⭐️⭐️⭐️⭐️⭐️
It was a great stay. However, when I arrived I used the bathroom. I sat on the toilet for some time, then stood up and saw a spider in the toilet. Having realized I was just exposed to the little guy, I felt uncomfortable. He could have crawled into my butt or worse. The beds were comfortable and the breakfast smelled good when we checked out.
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酒店回复: Hello Alex,Thank you for sharing your experience about your recent stay. While we’re glad to hear you enjoyed the comfort of our beds and the breakfast, we understand your concerns regarding the bathroom experience. Our team works diligently to maintain cleanliness and will take your comments into consideration for future improvements. We appreciate your insights and hope to welcome you back for another enjoyable stay.
4.0分
家庭亲子
Very clean room and was nice to get a good nights sleep uninterrupted. No extra noise just wish the water pressure was a bit better.
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酒店回复: Hello Alyssa, Thank you for your feedback regarding your stay. We're pleased to hear that you enjoyed a clean room and a peaceful night's sleep. We appreciate your comments about the water pressure and will certainly share your thoughts with our maintenance team for consideration. Your insights help us in our continuous efforts to enhance our guest experience. We hope to welcome you back in the future for another enjoyable stay.
2.0分
商务出差
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The room was clean but it was extremely hard to get the door locked!! When using the shower, I was ankle deep in water. Not the best place but not the absolute worst either. Area was ok. It was a decent spot to sleep for the night
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酒店回复: Hello Melissa,Thank you for sharing your feedback. We're glad to hear that you found the room clean and suitable for a night's rest. Your comments regarding the door and shower drainage issues are noted; we appreciate your insights, as they help us to prioritize improvements. We hope your travels ahead are pleasant, and you find accommodations that better meet your expectations.
不友好的服务
Rooms were very clean, comfortable, and spacious. My room was accessible and the bathroom was huge, very easy to maneuver in the entire room. I would definitely stay here again!
We'll stay again.
The room was very clean, and the staff was very helpful. Breakfast was good, with pancakes, cold cereal, muffins and bagels, sausage, eggs, gravy, and a yogurt machine with toppings.
We were there for the Fiddlers Convention, and will likely stay next year also.
,
This hotel is old and needing upkeep. Bathroom was very small. Furniture in need of restoration. Beds were squeaky. Mirror and art work hung crooked. On the plus side, it was inexpensive. Staff were friendly. Food was hot. It was a quiet night. It is very close to the interstate and restaurants. It served its purpose, if your goal is to get a quick stop and a nights sleep and some food in the morning.
A little older but very clean. Would stay again. The area seems to be building up with some newer hotels but are more expensive. Lots of food choices very close.
The pool wasnt shut down but locked due to colder weather temps, called the front desk and the lady opened it for my room to have some time aroind the pool
The staff was friendly but that ends the positive portion of this review. The door to the room hung loosely in it's frame and had to be pulled toward you and lifted for the electronic key to work. Tiles in the bathroom that had fallen off were sloppily caulked back in place leaving gaps for dirt and debris to accumliate. The WiFi signal was too week to be functional. There was a chance at redemption at breakfast but wasn't realized. The food was so dried out and stale as to render it virtually inedible. IMHO, the $30 pet fee was excessive since time had done way more damage than a little Frenchie could possibly do.
Perfect stay!! ⭐️⭐️⭐️⭐️⭐️
It was a great stay. However, when I arrived I used the bathroom. I sat on the toilet for some time, then stood up and saw a spider in the toilet. Having realized I was just exposed to the little guy, I felt uncomfortable. He could have crawled into my butt or worse. The beds were comfortable and the breakfast smelled good when we checked out.
Very clean room and was nice to get a good nights sleep uninterrupted. No extra noise just wish the water pressure was a bit better.
The room was clean but it was extremely hard to get the door locked!! When using the shower, I was ankle deep in water. Not the best place but not the absolute worst either. Area was ok. It was a decent spot to sleep for the night