酒店回复: Olivia, I am sorry for your experience with our guest service. I have talked to the staff and have addressed this issue.
5.0分
其他
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翻译提供方:Google
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3.0分
家庭亲子
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A bit outdated Motel. For our stay it was mostly working construction workers and utility workers that seem to stop in for a night. Very limited in what’s provided.. Had to go to the front for a bar of soap. Best part is it centrally located. If you’re just crashing for the night for a bed and a shower prob will do.
2.0分
其他
Not again
Room was really humid, stale air.the breakfast area was unkempt lack of supplies, very noisy door wouldn't close properly, only one ice machine
1.0分
其他
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The night kept getting worse
Desk manager argued with my husband over two AA batteries for their TV remote.
-Broken furniture and broken appliances including bathroom fan vent.
-Killed 3 cockroaches throughout the night including one in our bed with us.
-Security that they advertise was practically non-existent.
-Burns in multiple spots on both window curtains and bed sheets.
Other than those issues however the hotel provided what we wanted. A closed off vacation for just me and my husband to enjoy a quiet night.
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酒店回复: Jessyca, I would like to apologize for your experience during your stay with us. I have check the room you stayed in and have addressed the issues. We have a contracted pest control service that comes and sprays the rooms every month. I have also spoken to housekeeping to be on the lookout for burn marks and are in the process of changing out window treatments. Thanks for staying with us and hope to see you again!
4.0分
商务出差
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I was greeted warmly by the receptionist when I checked in around 7 pm, in a clean and tidy room. However, it was a shame that the air conditioner was a bit noisy (224), the amenities were incomplete in my opinion, because there was only shampoo, conditioner, no soap, no shampoo. The mattress was clean, overall I like Super 8, thank you.
3.0分
其他
Quiet. Centrally located. Restaurants nearby. Bed comfortable. Staff very courteous.
Sink in my room cracked. Cracks black. Gross.
2.0分
其他
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Could use some spring cleaning/repairs
This place needs some major deep cleaning and some repairs. Room smelled musty, bathroom needs new caulk, old tub had a fist sized chip in it, sink stopper not functioning and laying out on the side. Sink dirty, black fingerprint smudges all over door and bathroom door. Keep your shoes on when walking on floor. Overall surfaces dirty. Towels and sheets seemed clean but not fresh smelling. Water was hot and fixtures worked. Fridge and AC worked good. Staff was friendly. Breakfast had waffles, cereal, milk was fresh, bread for toaster and granola bars.
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酒店回复: Thank you for your feedback. I will make sure to inspect the room you were in and others as we have had staffing issues in housekeeping.
3.0分
商务出差
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I was asked to leave my door open so that they can clean the room. Don't think it is a good idea to leave your door open with all your belongings inside. They should have card like all other hotels and go in and clean. So 5 days and room was not cleaned.
我唯一不满意的是浴巾,上面有头发和奇怪的污渍。
粗鲁的服务
不
A bit outdated Motel. For our stay it was mostly working construction workers and utility workers that seem to stop in for a night. Very limited in what’s provided.. Had to go to the front for a bar of soap. Best part is it centrally located. If you’re just crashing for the night for a bed and a shower prob will do.
Not again
Room was really humid, stale air.the breakfast area was unkempt lack of supplies, very noisy door wouldn't close properly, only one ice machine
The night kept getting worse
Desk manager argued with my husband over two AA batteries for their TV remote.
-Broken furniture and broken appliances including bathroom fan vent.
-Killed 3 cockroaches throughout the night including one in our bed with us.
-Security that they advertise was practically non-existent.
-Burns in multiple spots on both window curtains and bed sheets.
Other than those issues however the hotel provided what we wanted. A closed off vacation for just me and my husband to enjoy a quiet night.
I was greeted warmly by the receptionist when I checked in around 7 pm, in a clean and tidy room. However, it was a shame that the air conditioner was a bit noisy (224), the amenities were incomplete in my opinion, because there was only shampoo, conditioner, no soap, no shampoo. The mattress was clean, overall I like Super 8, thank you.
Quiet. Centrally located. Restaurants nearby. Bed comfortable. Staff very courteous.
Sink in my room cracked. Cracks black. Gross.
Could use some spring cleaning/repairs
This place needs some major deep cleaning and some repairs. Room smelled musty, bathroom needs new caulk, old tub had a fist sized chip in it, sink stopper not functioning and laying out on the side. Sink dirty, black fingerprint smudges all over door and bathroom door. Keep your shoes on when walking on floor. Overall surfaces dirty. Towels and sheets seemed clean but not fresh smelling. Water was hot and fixtures worked. Fridge and AC worked good. Staff was friendly. Breakfast had waffles, cereal, milk was fresh, bread for toaster and granola bars.
I was asked to leave my door open so that they can clean the room. Don't think it is a good idea to leave your door open with all your belongings inside. They should have card like all other hotels and go in and clean. So 5 days and room was not cleaned.