酒店回复: Dear Tiffani,Thank you for your thoughtful feedback. We're glad to hear your overall stay was pleasant and that you found the room spacious and clean, with friendly service and a convenient location. We appreciate your understanding regarding the local road closures - those can certainly make travel challenging. Your note about the tub and the breakfast selection is helpful, and we will pass that along to the appropriate teams. We hope to welcome you back for an even smoother experience next time.Sincerely, Hotel Manager

酒店回复: Dear Sadie,Thank you for your detailed and honest feedback. We sincerely apologize for the series of issues you encountered during your stay- from the unresolved maintenance request and lack of housekeeping to the confusion over room charges and disappointing cleanliness. This experience clearly fell far below both your expectations and our standards. We're especially sorry for the way the situation was handled at the front desk and the impact it had on your holiday weekend. Your concerns have been shared with senior management for immediate review and corrective action. We appreciate your past loyalty to La Quinta and truly regret that this location did not reflect the quality you've come to expect.Sincerely, Hotel Management

酒店回复: Dear Guest,We are sorry to hear that your stay was less than satisfactory, and we hope that you will give us another chance in the future.We appreciate your input as we work to improve our service and facilities.Sincerely, Hotel Manager

酒店回复: Dear Guest,Thank you for your feedback. We're happy to hear you had a nice stay and that the great rate added to your positive experience. We’re glad we could be part of a good trip and hope to welcome you again soon!Sincerely, Hotel Manager

酒店回复: Dear Guest,Thank you for your kind words. We are happy to hear that you and your family found the hotel clean, peaceful, and conveniently located. It means a lot that you would recommend us and consider staying again. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

酒店回复: Dear Joan,We appreciate your comments highlighting both the convenience of multiple charging points and the need for certain updates. Your feedback will help guide improvements, including reviewing shower fixtures to enhance water flow and overall comfort. Our goal is to provide a stay that balances functionality with a refreshed atmosphere, ensuring guests enjoy both practical amenities and a comfortable, well-maintained environment during their visit.Sincerely, Hotel Manager

酒店回复: Dear Kevin,Thank you for the wonderful feedback! We’re delighted to hear you enjoyed our convenient location, clean and comfortable accommodations, and especially the friendly and helpful service from our staff. It is always our goal to create a welcoming and relaxing environment for our guests. We truly appreciate your kind words and look forward to your next stay with us!Sincerely, Hotel Manager

酒店回复: Dear Guest,Thank you for your kind words. We’re so glad to hear you enjoyed your stay and felt confident in your choice. It means a lot to us. We look forward to welcoming you back in the future for another great visit.Sincerely, Hotel Manager

酒店回复: Dear Debbie,Thank you for the positive rating. We are pleased to know that you found the location convenient, especially for enjoying nearby restaurants and the Cuyahoga Valley Scenic Railroad. A comfortable and accessible base makes all the difference when exploring the area. We hope your overall stay was pleasant and would be glad to welcome you again the next time your travels bring you this way.Sincerely, Hotel Manager