酒店回复: Dear Deidre,Thank you for the time you have invested in writing this review. We sincerely apologize for the issues you faced due to the room amenities and cleanliness did not meet your expectations. We will review your comments and use them to improve, as we are in a process of continuous improvement. We strive to make every guest’s experience an excellent one. I hope that you will try us again.Sincerely, Hotel Manager.
酒店回复: Dear Ivonne,Thank you for writing the review. I’m sorry that we could not exceed your expectations in every way. We’re involved in a continuous improvement process that results in an ever-improving experience. Nothing is more important to us than a pleasant guest experience, and we clearly failed you in some ways. I hope you will try us again soon and see that we’re always changing and improving to serve guests better. Sincerely,Hotel Manager.
4.0分
其他
原文
翻译提供方：Google
不错的汽车旅馆
5.0分
其他
原文
翻译提供方：Google
好的
1.0分
其他
Roaches, blood on bathroom curtain, AC air smelled like pee. We checked in and right back out and my sister out of her room as well.
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酒店回复: Dear GuestWe are very sorry to hear about the condition of the rooms during your visit. This is not acceptable, and your feedback is taken seriously. We will review our cleaning and maintenance procedures to ensure such issues are addressed immediately and prevented in the future.SincerelyHotel Manager
1.0分
其他
I checked in. There were several roaches in the room. I immediately left and informed the front desk. I’m requesting a refund.
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酒店回复: Dear GuestWe sincerely apologize for the condition of your room and the inconvenience you experienced. This is not the standard we strive to maintain. Your feedback will help us improve our cleaning and pest control procedures. We hope to have the opportunity to provide a much better experience in the future.SincerelyHotel Manager
1.0分
商务出差
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False advertisment/horrible rooms
FALSE ADVERTISMNET! I was with my infant daughter and sister and DID NOT FEEL SAFE! i am still waiting on my refund , the room/property was dirty floor was sticky, walls were damaged and stained, the blinds were all broken and didnt close, there was no fire alarm, microwave didnt work, the ac didnt work room was hot the frond door was damaged. I went to tell them to cancel my room and she tried to "upgrade me" and she tried to offer me to stay in an other room and too me to their show rooms they have posted onlline.
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酒店回复: Dear Alexis,My name is Sergio Garcia, and I am the property manager at Rodeway Inn Escondido. I would like to address your comments directly. Our front desk clerk, Krystal, checked you in on September 19, 2025, for a two-night stay. After about 30–45 minutes in the room, you mentioned concerns about the blinds, cleanliness, and the surrounding area. To assist you, Krystal offered to move you to another room; however, you declined.Since your reservation was made through ******* and paid at the property, the policy requires that one night be charged, which was explained at the time and agreed upon before you departed. We strive to accommodate guests' needs whenever possible, but in this case, the stay was managed in line with our policies.Sincerely,Sergio GarciaProperty ManagerRodeway Inn Escondido
一切都很好
办公室工作人员很友好，该地区的一些房间里住着流浪汉，有男有女，还有街头流浪者。停车场里有个家伙正用毛绒玩具逗弄他的宠物斗牛犬，而那只斗牛犬则撕咬着那个毛绒玩具，表现出了攻击性。我一进门，一股特殊的气味就冲进了我的鼻腔，这让我预感到会有蟑螂。果然，第二天，我在浴室里也看到了一只蟑螂。客房服务忘了打扫我的房间，我投诉了，前台告诉我他们通常每三天才打扫一次，并问我是否提出了特殊要求。
我要求入住楼下一间带特大床的房间。由于交通拥堵和迟到，我打电话告知可以晚点入住。他们告诉我，我会住到楼下的特大床房。我到达办理入住手续时，被告知特大床房已订满。他们给了我一间双人床房，但一进门，房间的氛围和我们预期的完全不一样，房间里还有蟑螂😳他们给了我另一间同样糟糕的房间，虽然我没有看到蟑螂。之后，他们给了我们一间楼上新装修的特大床房。房门几乎打不开，我丈夫在开门时差点摔倒。我们对这次入住体验非常失望。
非常不开心
我进了房间，没有衣柜、熨斗或吹风机，他们要我付 100 英镑押金，我当时不知道，或者可能我预订时没看到，但我房间的走廊很诡异，而且有漂白剂和尿液的味道。我几个小时后退房。250.90 英镑打了水漂
长途旅行后，住进一间厕所很脏的房间，真是令人失望。真的，我能看到马桶边缘的裂缝和溅到里面的便便。我很幸运，外面有清洁女工帮我们打扫，她提到员工必须进入房间的厕所，因为他们没有专门的厕所。这绝对不好。
不错的汽车旅馆
好的
Roaches, blood on bathroom curtain, AC air smelled like pee. We checked in and right back out and my sister out of her room as well.
I checked in. There were several roaches in the room. I immediately left and informed the front desk. I’m requesting a refund.
False advertisment/horrible rooms
FALSE ADVERTISMNET! I was with my infant daughter and sister and DID NOT FEEL SAFE! i am still waiting on my refund , the room/property was dirty floor was sticky, walls were damaged and stained, the blinds were all broken and didnt close, there was no fire alarm, microwave didnt work, the ac didnt work room was hot the frond door was damaged. I went to tell them to cancel my room and she tried to "upgrade me" and she tried to offer me to stay in an other room and too me to their show rooms they have posted onlline.