Cockroaches in the bathroom, didn't provide a refund but told me to go through ******* for a refun. and ******* wouldn't refund me either.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We have noted your concern regarding the presence of cockroaches in the bathroom. This issue will be reviewed with our housekeeping and maintenance teams to ensure proper treatment and prevention. Your comments about the refund process are also important, and we will work on providing clearer guidance for future situations.Sincerely, Hotel Manager
1.0分
其他
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This place is so cheap because no one with functioning standards would stay here on purpose. The room was “clean enough,” meaning it wasn’t a biohazard… congratulations, I guess. That’s where the good news ends.
There is NO housekeeping whatsoever if you’re staying over. When my girlfriend went to the front desk to get clean towels, the manager acted like she was guarding the last towels on Earth and told us we had to haul the dirty ones back before she’d hand out new ones. “Low on stock”? Maybe try running an actual hotel instead of whatever this operation is.
The customer service here is atrocious—rude, dismissive, and absolutely clueless. At check-in they insisted my girlfriend come inside just to show her ID, like they were TSA and not the front desk of a bottom-tier motel.
And night one? We got treated to a parking-lot circus. A bunch of guys drinking, blasting music, and acting loud enough to wake the dead. Had to call the front desk because apparently no one on staff feels responsible for… you know… the property.
If you’ve got even $20 more, spend it. Spend it anywhere. Sleep in your car. Pitch a tent. Stay on your friend’s couch. Anything is better than this dump.
This place isn’t just bad—it’s embarrassing.
BEWARE
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酒店回复: Dear Guest,We are sorry to hear that your stay did not meet your expectations. Your feedback about housekeeping, staff interaction, and noise concerns is important and will be reviewed with our team. We understand how frustrating these issues can be. Our goal is to provide a clean and comfortable stay for every guest. We will use your comments to improve our service. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
5.0分
商务出差
Nice staff very courteous and helpful. My stay was great and the room was vey clean, parking was a plus. Thanks
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酒店回复: Dear Guest,Thank you for your stay. We are pleased to know that the courteous and helpful staff, the very clean room, and the convenient parking all added comfort to your stay. Your feedback reflects the welcoming environment we aim to provide for every guest. We look forward to offering the same smooth and enjoyable visit when you return in the future.Sincerely, Hotel Manager
1.0分
商务出差
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Mattresses were so disgusting, flooring is very bad, it has a 1940's toilet 12" from the floor, was not impressed with the hotel management at all. It was a bad experience. The two cleaning staff, people did a good job, and were helpful. Parking lot is so small, don't be surprised if your vehicle gets hit...need a complete overhaul, or torn down😡💩☹️
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酒店回复: Dear Guest,We regret the experience you encountered and have noted your concerns regarding room condition, facilities, and parking. We appreciate your recognition of the housekeeping staff for their efforts. Your comments will be reviewed with management to address maintenance and overall guest comfort improvements. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
5.0分
其他
Great and friendly service. Great room and no problems at all. Towels delivered directly to my room when needed as well.
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to know that you experienced great and friendly service, along with a comfortable stay. It is great to hear our team promptly delivered towels to your room. We look forward to welcoming you again for another smooth and pleasant visit.Sincerely, Hotel Manager
1.0分
其他
Wouldn’t even allow check in unless you paid cash after paying with a credit card and having a credit card for deposit
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酒店回复: Good morning, how can you rate us when you didn't even stay. Also, as stated on ******* under policies, FeesYou'll be asked to pay the following charges at the property. Fees may include applicable taxes:Cash Breakage deposit: USD 50.00 per stayThank you.
5.0分
商务出差
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The staff was excellent!! I am delighted with my stay here; they helped me with restaurants, parking, shopping, and so much more. They are really kind and went out of their way to assist. The room was what I needed as a solo traveler. Clean room and friendly staff. I absolutely loved my stay. Thank you!
1.0分
商务出差
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Cheap place but many insects and unusable wifi.
Checked in at night had few insects but i was tired and had more in am. Slept it off. Woke up with some bites but had hospital work and no time to complain. Got back around 5pm with more than 10 flying insects flying around the room. Many bugs on my clothes as well. Complained to receptionist and checked out. Complained to manager (kathy) the next day and apparently shes an insect expert and doesnt care what your reason for checking out ealry as long as they get theyre money. Who cares if i got multiple bites. Unusable wifi. Dont fall for the photoshopped pics of the place, completely different.
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酒店回复: Dear Nigel,Thank you for your feedback. We regret the inconvenience caused during your stay and have noted your concerns about insects and Wi-Fi. Our property undergoes regular pest control, and we will have this room re-inspected immediately. Your comments regarding service and guest communication will also be reviewed with our management team to ensure improvements. Hope you will visit again.Sincerely, Hotel Manager
1.0分
其他
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Terrible and terrifying
I felt completely unsafe. There were 3 men scoping out my car
The door was barely on.
It smelled of urine.
The floors were filthy.
Stink bugs all over.
We left rwo days early and we wont get our money back for last two days.
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酒店回复: Dear Jennifer,We regret the experience you described. Guest safety and cleanliness are our top priorities, and your feedback regarding security, room condition, and hygiene has been noted for immediate review with our management and housekeeping teams. We will take corrective measures to ensure a safer and more comfortable environment for all guests. Hope you will visit again.Sincerely, Hotel Manager
1.0分
其他
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I'm just going to start out by saying the Staff was extremely unprofessional. In the evening the manager on duty called my friend a dum@as@ for calling the desk phone, when those were the specific instructions on the door. In the morning the manager on duty came pounding on our door at 10:30, yelling, "manager, open up!" I immediately hopped out of bed and hurried over to open the door, but just as I got to the door, she busted it open instead. Talk about violating basic human rights! Checkout was at 11:00, so this was before she had any reason whatsoever to be banging on doors. I approached her about it when I checked out , and her only response was being extremely rude about it and refusing to admit that she was out of line. Instead she was yelling at me, telling me to leave when I was trying to have a basic conversation about what happened. I will never be going back and wouldn't recommend this place to anyone. In a time when good service means everything, they are back in the dark ages with the service they provide. I can and will overlook a lot, but rudeness in the service industry isn't one of those. A good day to everyone, Cheers 🤗🤗
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酒店回复: Dear Mary, we apologize that you experience these issues. We have D-N-D signs for the guest to place on the outside of the door, this way no one will knock on the door till checkout time. Have a bless day. Thank you.
Cockroaches in the bathroom, didn't provide a refund but told me to go through ******* for a refun. and ******* wouldn't refund me either.
This place is so cheap because no one with functioning standards would stay here on purpose. The room was “clean enough,” meaning it wasn’t a biohazard… congratulations, I guess. That’s where the good news ends.
There is NO housekeeping whatsoever if you’re staying over. When my girlfriend went to the front desk to get clean towels, the manager acted like she was guarding the last towels on Earth and told us we had to haul the dirty ones back before she’d hand out new ones. “Low on stock”? Maybe try running an actual hotel instead of whatever this operation is.
The customer service here is atrocious—rude, dismissive, and absolutely clueless. At check-in they insisted my girlfriend come inside just to show her ID, like they were TSA and not the front desk of a bottom-tier motel.
And night one? We got treated to a parking-lot circus. A bunch of guys drinking, blasting music, and acting loud enough to wake the dead. Had to call the front desk because apparently no one on staff feels responsible for… you know… the property.
If you’ve got even $20 more, spend it. Spend it anywhere. Sleep in your car. Pitch a tent. Stay on your friend’s couch. Anything is better than this dump.
This place isn’t just bad—it’s embarrassing.
BEWARE
Nice staff very courteous and helpful. My stay was great and the room was vey clean, parking was a plus. Thanks
Mattresses were so disgusting, flooring is very bad, it has a 1940's toilet 12" from the floor, was not impressed with the hotel management at all. It was a bad experience. The two cleaning staff, people did a good job, and were helpful. Parking lot is so small, don't be surprised if your vehicle gets hit...need a complete overhaul, or torn down😡💩☹️
Great and friendly service. Great room and no problems at all. Towels delivered directly to my room when needed as well.
Wouldn’t even allow check in unless you paid cash after paying with a credit card and having a credit card for deposit
The staff was excellent!! I am delighted with my stay here; they helped me with restaurants, parking, shopping, and so much more. They are really kind and went out of their way to assist. The room was what I needed as a solo traveler. Clean room and friendly staff. I absolutely loved my stay. Thank you!
Cheap place but many insects and unusable wifi.
Checked in at night had few insects but i was tired and had more in am. Slept it off. Woke up with some bites but had hospital work and no time to complain. Got back around 5pm with more than 10 flying insects flying around the room. Many bugs on my clothes as well. Complained to receptionist and checked out. Complained to manager (kathy) the next day and apparently shes an insect expert and doesnt care what your reason for checking out ealry as long as they get theyre money. Who cares if i got multiple bites. Unusable wifi. Dont fall for the photoshopped pics of the place, completely different.
Terrible and terrifying
I felt completely unsafe. There were 3 men scoping out my car
The door was barely on.
It smelled of urine.
The floors were filthy.
Stink bugs all over.
We left rwo days early and we wont get our money back for last two days.
I'm just going to start out by saying the Staff was extremely unprofessional. In the evening the manager on duty called my friend a dum@as@ for calling the desk phone, when those were the specific instructions on the door. In the morning the manager on duty came pounding on our door at 10:30, yelling, "manager, open up!" I immediately hopped out of bed and hurried over to open the door, but just as I got to the door, she busted it open instead. Talk about violating basic human rights! Checkout was at 11:00, so this was before she had any reason whatsoever to be banging on doors. I approached her about it when I checked out , and her only response was being extremely rude about it and refusing to admit that she was out of line. Instead she was yelling at me, telling me to leave when I was trying to have a basic conversation about what happened. I will never be going back and wouldn't recommend this place to anyone. In a time when good service means everything, they are back in the dark ages with the service they provide. I can and will overlook a lot, but rudeness in the service industry isn't one of those. A good day to everyone, Cheers 🤗🤗