酒店回复: Hello Melissa, Nous sommes dsols d'apprendre que votre exprience en mati¿re de restauration n'tait pas á la hauteur de vos attentes. Votre avis est important pour nous et sera transmis á notre quipe pour examen. Nous esprons avoir l'occasion de vous accueillir á nouveau pour fournir une exprience amliore á l'avenir.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hello Luc,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.
1.0分
商务出差
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Junkies all over the place. Air conditioning stopped working, they said open the window. Absolutely filthy, the phone in the room didn’t work. No breakfast as advertised. Literally a gallon of milk everyone was touching and half a box of cereal. The bagels, well the two that were there, were expired from 2012!!! The card to get in your room kept shutting off, so we constantly had to get it reprogrammed to get in our room. Please stay far away from this dump! I wish I could get my money back
2.0分
其他
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The bathtub drain was clogged and they removed hair, but it needed drain cleaner each time i used the shower, water would rise to 3 inches or more. The ice machine was not working and the vending machine was empty! Very limited breakfast as well.
1.0分
商务出差
I booked my room with expida .and check in time the person at the counter ask me 100 dollars cash deposit. If u don't have it u can't get the room.
3.0分
商务出差
Floor was in need of repair, ceiling needed repair, bathroom need repair, was clean.
1.0分
商务出差
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Eddie on nights is rude as it gets, they charge a deposit with the claim you will get it back when you check out, I stayed one night with my daughter for her competition we only slept there left nothing wrong except a messy bed and they kept the deposit. The building smelled horrible. The room was extremely hot. It's hard to get out of there to go anywhere traffic is horrible and you can only turn right. Save yourself and go across the bridge.
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酒店回复: Dear Jamie,I’m very sorry to hear about your recent experience with us. Please accept my sincere apologies for the service you received and the frustration you felt during your stay. What you described is not the level of hospitality we aim to provide, and I’m especially disappointed to hear that a member of our team came across as rude—that is never acceptable and will be addressed internally.Regarding the deposit, I understand your concern. Our deposit policy is in place to ensure the protection of all guests and the property, but it was refunded as promised. I’m also sorry that the room temperature, odor, and traffic flow around the property impacted your stay. Your feedback is valuable and will help us identify areas where we clearly need to improve.
5.0分
其他
Not bad, price fair
It was good. The smell in the hallways was not great but the room smelled good.
3.0分
家庭亲子
The room was okay, comfortable bed, very minimal breakfast. Dry cereal but no milk.
3.0分
商务出差
Staff was wonderful but the hallways look dirty and there was ants near the air conditioner and a roach in the batroom. Also the breakfast was a joke.
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酒店回复: Dear Heidi,Thank you for taking the time to share your feedback. While I’m glad to hear you found our staff wonderful, I want to sincerely apologize for the issues you encountered. The condition of our hallways, the presence of pests, and the quality of breakfast you described fall far short of our standards. Please know we take these concerns very seriously. We are already working with our housekeeping and pest control teams to address these problems immediately. We’re also reviewing our breakfast offerings to ensure they meet guest expectations. Your feedback is invaluable in helping us improve, and I truly hope you’ll consider giving us another chance to provide the stay you deserve.
据说包含午餐。这就是我们选择这个地方的原因。早上早餐只有格兰诺拉麦片棒，没有其他的了
好的
Junkies all over the place. Air conditioning stopped working, they said open the window. Absolutely filthy, the phone in the room didn’t work. No breakfast as advertised. Literally a gallon of milk everyone was touching and half a box of cereal. The bagels, well the two that were there, were expired from 2012!!! The card to get in your room kept shutting off, so we constantly had to get it reprogrammed to get in our room. Please stay far away from this dump! I wish I could get my money back
The bathtub drain was clogged and they removed hair, but it needed drain cleaner each time i used the shower, water would rise to 3 inches or more. The ice machine was not working and the vending machine was empty! Very limited breakfast as well.
I booked my room with expida .and check in time the person at the counter ask me 100 dollars cash deposit. If u don't have it u can't get the room.
Floor was in need of repair, ceiling needed repair, bathroom need repair, was clean.
Eddie on nights is rude as it gets, they charge a deposit with the claim you will get it back when you check out, I stayed one night with my daughter for her competition we only slept there left nothing wrong except a messy bed and they kept the deposit. The building smelled horrible. The room was extremely hot. It's hard to get out of there to go anywhere traffic is horrible and you can only turn right. Save yourself and go across the bridge.
Not bad, price fair
It was good. The smell in the hallways was not great but the room smelled good.
The room was okay, comfortable bed, very minimal breakfast. Dry cereal but no milk.
Staff was wonderful but the hallways look dirty and there was ants near the air conditioner and a roach in the batroom. Also the breakfast was a joke.