酒店回复: Thank you for choosing us. We appreciate that there are many competitive businesses to ours and therefore we are delighted that you visited us. This is all the more reason why we are very saddened that you did not have the positive experience that you and all of our clientele deserve. Rest assured that we will continue to strive to see that others do not have your regrets. Regarding your situation, I humbly ask that you provide us with another opportunity to validate that our reputation for a world class experience is deserved.
5.0分
情侣出游
原文
翻译提供方：Google
好的
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酒店回复: Thank you for selecting us and for revealing your positive view of our business with others. We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured customers and clientele
5.0分
商务出差
The room was clean and nicely arranged. Breakfast was basic but good. Easy access to I-20. Quiet and a very comfortable mattress!
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酒店回复: Thank you so much for your recent visit and subsequent wonderful praise. Feedback, especially from such well-spoken customers like you, is not only invaluable to those researching businesses like ours, but is also important to us. We greatly appreciate you taking the time to share your comments and feedback with us. Thanks again.
3.0分
情侣出游
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First the good. I have to say, the room was VERY clean. For me, that is one of the most important factors. Waffle House is in the same parking lot (and it was a nice experience as well). There was not much noise even being on the bottom floor. The bed and pillows were comfortable.
Now for the negative. I am traveling with my two cats, so I spent a ton of time researching pet friendly options (that include cats because several are dog only). That being said, the listing on ******* and the company website both state pet friendly (not excluding cats) and that they stay for $10 per pet per day. I was aware of the fee and happy to pay, what was not listed was the $100 refundable deposit. Again not an issue, except that it is not expressed on their website nor is it on ******* so it was a surprise, that could be avoided by keeping the policies online up to date. When checking in I was asked about pets and I said that I did have my two cats. Her faced dropped as she told me they do not accept cats. She did call to get approval from the owner to allow us to keep them in the cage in the room, so we were able to keep our booking, but again, I could have avoided this and stayed somewhere that does allow cats if the information online was accurate.
They did work to accommodate us which is appreciated, but it was certainly unnecessary stress added to a long day of traveling.
Overall, the rooms are clean and the price point is good.
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酒店回复: Thank you for choosing us. We appreciate that there are many competitive businesses to ours and therefore we are delighted that you visited us. This is all the more reason why we are very saddened that you did not have the positive experience that you and all of our clientele deserve. Rest assured that we will continue to strive to see that others do not have your regrets. Regarding your situation, I humbly ask that you provide us with another opportunity to validate that our reputation for a world class experience is deserved.
4.0分
其他
Hotel is very nice and conveniently located
Service was excellent, room was excellent, breakfast was scant (barely a breakfast)
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酒店回复: We consider reviews by actual customers to be an important part of our business because it reflects upon how well we serve our customers. We will continue to work extremely hard to please everyone who comes through our doors.
4.0分
其他
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Ok I guess
We checked in which was easy. The location was clean.
The tv remote barely worked. I barely got the tv to turn down or off.
The continental breakfast was not good. It was bread and bread products. There was nothing nutritious except for an apple. That’s awesome… if you are 10. I am not.
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酒店回复: We consider reviews by actual customers to be an important part of our business because it reflects upon how well we serve our customers. We will continue to work extremely hard to please everyone who comes through our doors.
5.0分
其他
Nice stay
Comfy room. The air conditioner worked really well. I love the bench in the room.
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酒店回复: Thank you so much for your recent visit and subsequent wonderful praise. Feedback, especially from such well-spoken customers like you, is not only invaluable to those researching businesses like ours, but is also important to us. We greatly appreciate you taking the time to share your comments and feedback with us. Thanks again.
4.0分
商务出差
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the Management and staff were kind and attentive. The room was fresh and inviting. A Pet Friendly hotel, that was spotless. Absolutely no odors in the room or hallways. Even a garden and new growing grapevines on the fence line. Giving it a "Feeling of Home". An excellent stay for the price.
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酒店回复: We consider reviews by actual customers to be an important part of our business because it reflects upon how well we serve our customers. We will continue to work extremely hard to please everyone who comes through our doors.
5.0分
其他
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Clean comfortable hotel
Super 8 Russellville Arkansas
Was very clean
The bed was clean soft and comfortable
The bathroom was very clean stocked up nicely
Very good price
We found our hotel now when we travel through Arkansas
We enjoyed our stay here
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酒店回复: Thank you so much for your recent visit and subsequent wonderful praise. Feedback, especially from such well-spoken customers like you, is not only invaluable to those researching businesses like ours, but is also important to us. We greatly appreciate you taking the time to share your comments and feedback with us. Thanks again.
千万别选吸烟房。我住过的大多数吸烟房至少闻起来是干净的，但这家酒店的吸烟房却不是。所有床单上都有烟头烫的洞。我问他们有没有空气清新剂或者其他什么东西，但他们什么都没有。她只说让我开窗，但外面有个看起来很可疑的人。
恶心
房间很脏，床罩上有香烟烫痕。床垫上有巨大的潜水员。浴室简直太脏了
好的
The room was clean and nicely arranged. Breakfast was basic but good. Easy access to I-20. Quiet and a very comfortable mattress!
First the good. I have to say, the room was VERY clean. For me, that is one of the most important factors. Waffle House is in the same parking lot (and it was a nice experience as well). There was not much noise even being on the bottom floor. The bed and pillows were comfortable.
Now for the negative. I am traveling with my two cats, so I spent a ton of time researching pet friendly options (that include cats because several are dog only). That being said, the listing on ******* and the company website both state pet friendly (not excluding cats) and that they stay for $10 per pet per day. I was aware of the fee and happy to pay, what was not listed was the $100 refundable deposit. Again not an issue, except that it is not expressed on their website nor is it on ******* so it was a surprise, that could be avoided by keeping the policies online up to date. When checking in I was asked about pets and I said that I did have my two cats. Her faced dropped as she told me they do not accept cats. She did call to get approval from the owner to allow us to keep them in the cage in the room, so we were able to keep our booking, but again, I could have avoided this and stayed somewhere that does allow cats if the information online was accurate.
They did work to accommodate us which is appreciated, but it was certainly unnecessary stress added to a long day of traveling.
Overall, the rooms are clean and the price point is good.
Hotel is very nice and conveniently located
Service was excellent, room was excellent, breakfast was scant (barely a breakfast)
Ok I guess
We checked in which was easy. The location was clean.
The tv remote barely worked. I barely got the tv to turn down or off.
The continental breakfast was not good. It was bread and bread products. There was nothing nutritious except for an apple. That’s awesome… if you are 10. I am not.
Nice stay
Comfy room. The air conditioner worked really well. I love the bench in the room.
the Management and staff were kind and attentive. The room was fresh and inviting. A Pet Friendly hotel, that was spotless. Absolutely no odors in the room or hallways. Even a garden and new growing grapevines on the fence line. Giving it a "Feeling of Home". An excellent stay for the price.
Clean comfortable hotel
Super 8 Russellville Arkansas
Was very clean
The bed was clean soft and comfortable
The bathroom was very clean stocked up nicely
Very good price
We found our hotel now when we travel through Arkansas
We enjoyed our stay here