Pulled up and the entire exterior is under construction- looked like a storm hit it! Very disappointing as this wasn’t released in advertising. Got in at 1am- left at 6am. Didn’t have time to make other accommodations and would appreciate a refund or partial credit for this inconvenience. I’ve never had this issue in the past and it was for a college football visit which reflects poorly not only for the hotel chain but also gives a bad look for recruits visiting the area! Email me please and let me know how to file for refund. Thank you.
Air worked which was a plus!
4.0分
其他
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It was good breakfast could be a lot better wasn’t worth getting up for. Shower looks Ike it could have been clean better, wasn’t disgusting or nothing but some place noticeable.
3.0分
情侣出游
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Stopped at this hotel while traveling through. They are doing some construction. There was a bunch of beeping noises that started fairly early and was uncomfortable to our ears. The breakfast was very basic. The eggs/frittatas were not great. Clean rooms and the bed was comfy.
3.0分
商务出差
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The main thing to know that no one is publicizing.... It's under construction renovations. Very loud until after 6 pm. Additionally, it's literally right on the interstate so the rooms on that side have traffic noise. The carpet in my room was ripped. I paid an average of 150 per night. Way too much for the condition of this property. The one positive was that the place was clean.
4.0分
其他
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Having stayed here 3 years ago (2022) I was surprised to find the property entrance area still very much under construction with construction equipment parked exactly where it was 3 years ago. The interior, fortunately, was finished nicely on both visits.
5.0分
其他
Rooms in great shape, nice a/c, comfortable and clean. Very limited parking, no room for trailers. Staff was very nice.
酒店回复: Thank you for sharing your experience with us!
4.0分
其他
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Pleasant Atmosphere
My fave hotel in the area. They are doing construction work, so I didn’t get the room I requested and paid for this time. Best hotel shampoo. Let me in room early, so that was nice.
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酒店回复: Thank you for sharing your experience with us. We're glad you liked our shampoo; it's one of our newest additions. We're sorry to hear you didn't get the room you wanted. Our records show you booked a 1 King Bed, Deluxe Family Suite. Could you tell me what room type you requested so I can investigate further for a possible booking error?
4.0分
情侣出游
The pool area was dirty, had dead bugs around hot tub, and it was indoor pool area.
Beds were uncomfortable
Had musty smells in hotel
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酒店回复: Thank you for sharing your experience with us; we appreciate your feedback. I apologize for the negative impression we left. Please know that we will take action to improve the cleanliness of the pool areas.
4.0分
其他
Staff was great! The rooms could have more light. Rooms were nice and clean.
Highway noise was loud
酒店回复: Thank you for sharing your experience with us; we appreciate it.
一般般，美国酒店价格太高，这个价格也就只能到国内快捷酒店的水平。
Pulled up and the entire exterior is under construction- looked like a storm hit it! Very disappointing as this wasn’t released in advertising. Got in at 1am- left at 6am. Didn’t have time to make other accommodations and would appreciate a refund or partial credit for this inconvenience. I’ve never had this issue in the past and it was for a college football visit which reflects poorly not only for the hotel chain but also gives a bad look for recruits visiting the area! Email me please and let me know how to file for refund. Thank you.
Air worked which was a plus!
It was good breakfast could be a lot better wasn’t worth getting up for. Shower looks Ike it could have been clean better, wasn’t disgusting or nothing but some place noticeable.
Stopped at this hotel while traveling through. They are doing some construction. There was a bunch of beeping noises that started fairly early and was uncomfortable to our ears. The breakfast was very basic. The eggs/frittatas were not great. Clean rooms and the bed was comfy.
The main thing to know that no one is publicizing.... It's under construction renovations. Very loud until after 6 pm. Additionally, it's literally right on the interstate so the rooms on that side have traffic noise. The carpet in my room was ripped. I paid an average of 150 per night. Way too much for the condition of this property. The one positive was that the place was clean.
Having stayed here 3 years ago (2022) I was surprised to find the property entrance area still very much under construction with construction equipment parked exactly where it was 3 years ago. The interior, fortunately, was finished nicely on both visits.
Rooms in great shape, nice a/c, comfortable and clean. Very limited parking, no room for trailers. Staff was very nice.
Pleasant Atmosphere
My fave hotel in the area. They are doing construction work, so I didn’t get the room I requested and paid for this time. Best hotel shampoo. Let me in room early, so that was nice.
The pool area was dirty, had dead bugs around hot tub, and it was indoor pool area.
Beds were uncomfortable
Had musty smells in hotel
Staff was great! The rooms could have more light. Rooms were nice and clean.
Highway noise was loud