We had a late check-in, which was fine until we got into the room. There was something sticky all over the floor by the one bed when I looked under the chair there was a pile of orange juice spilt all over the floor with the orange juice bottles still under the chair you know it was there for a while because it was very tacky also at 4:38 AM. The power went out and never returned. Had the worst night sleep because the power was out and we checked out, very early around 8 AM and walking down the stairs from the second floor in the dark because of no power when we got up to check out the man at the counter, said that he had no idea why the power was out and they would be offering some type of a refund, which I’ve never received or heard from them since we checked out very poor effort on their part would not recommend to stay there
4.0分
其他
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need more varity for breakfast hotel was under reno was told its been going on for 2 yrs from our apt. room was half way thu reno breakfast area needed a clean up stuff from construction all over messy
1.0分
其他
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Booked this room over a month ago. Arrived to the hotel tired cold and wet after a football game to be told they do not have my booking and they are sold out of rooms. We were 5 hours away from home and nowhere to go. The dude behind the desk did not give a care and had no answers for us. Beyond angry and disappointed.
3.0分
商务出差
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The room was clean and comfortable. The TV station selection was terrible…only 20 obscure channels and no option to stream from your own account. Woke up to no power in the hotel and no communication from the hotel as to what was going on. Thankfully, I was able to walk down from the third floor and the attendant retrieved my luggage for me. Checked out early.
1.0分
情侣出游
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The common areas and the rooms weren't particularly clean. The hotel is under renovation, but the building permit is from last December, and it doesn't seem that much has been done. The renovations that have been done are quite shoddy.
Our bed had a sheet that had apparently not been washed but just turned inside out. (We were given a new one). In the morning there was no power in the building, although this was apparently the result of an accident outside of the hotel.
2.0分
情侣出游
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Breakfast area was dirty/contaminated from construction/renovation. Hotel was not even remotely close to being safe or secure. Pretty sure I interrupted a man attempting to break in to a room on the 2nd floor, a few doors down from our room. Never seen a pool area that is completely open, visually, from the check-in lobby. No hint of privacy as a paying guest. Staff was polite, but indistinguishable from construction crew. Room needs MAJOR renovation and/or deep cleaning. Television options are absolutely pathetic.
2.0分
其他
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The breakfast menu consisted of pizza hot pockets and microwavable White Castle burgers one morning and plain bagels and white bread the next morning. No fresh fruit available from what we saw. They are renovating the hotel so there is understandable clutter when you enter the doors, but the room was just dirty. When we stepped out of the shower onto the floor, we would leave behind dirt footprints, and you could visibly see how the floor was not cleaned or washed recently as there were stains and debris and actual dirt caked onto the floor. The tub had a very old sticker still left on from when it was purchased. A poor attempt was made to scrape it off. One of the towels had a visible brown mark that appeared new, not a stain. A kitchenette was listed as being a part of the room but it was a mini fridge and a mini microwave placed in the dresser of the room. The bed was stiff but the pillows were very comfortable and the bed appeared and felt clean, thankfully. The TV did not work upon our arrival because it could not connect to the internet and the WiFi was unusable because the signal was so poor. All members of the staff that we interacted with were very kind and they were helpful when we needed them to fix our TV and update our door key so we could get access to our room on the 2nd night, but the amenities listed aren’t accurate and it was very unclean. The area is nice and safe but I will not stay here again.
4.0分
其他
They are going thru renovations, but had issues with the TV. Not many channels. I'm sure they have some kinks to work out, but seems like a nice place.
4.0分
家庭亲子
Staff at the hotel were very helpful. They're going through a renovation, so hard to knock them for anything at the moment.
2.0分
家庭亲子
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Hotel under renovation. Rooms partially redone but paint splatters on Kleenex box, counters, construction mastic on tile floors. TVs did not work in our room nor our son’s room. Nice linens, good bed, nice towels. Basic, minimalist breakfast, crowded room with everything pushed together to accommodate construction. Not relaxing or inviting.
We had a late check-in, which was fine until we got into the room. There was something sticky all over the floor by the one bed when I looked under the chair there was a pile of orange juice spilt all over the floor with the orange juice bottles still under the chair you know it was there for a while because it was very tacky also at 4:38 AM. The power went out and never returned. Had the worst night sleep because the power was out and we checked out, very early around 8 AM and walking down the stairs from the second floor in the dark because of no power when we got up to check out the man at the counter, said that he had no idea why the power was out and they would be offering some type of a refund, which I’ve never received or heard from them since we checked out very poor effort on their part would not recommend to stay there
need more varity for breakfast hotel was under reno was told its been going on for 2 yrs from our apt. room was half way thu reno breakfast area needed a clean up stuff from construction all over messy
Booked this room over a month ago. Arrived to the hotel tired cold and wet after a football game to be told they do not have my booking and they are sold out of rooms. We were 5 hours away from home and nowhere to go. The dude behind the desk did not give a care and had no answers for us. Beyond angry and disappointed.
The room was clean and comfortable. The TV station selection was terrible…only 20 obscure channels and no option to stream from your own account. Woke up to no power in the hotel and no communication from the hotel as to what was going on. Thankfully, I was able to walk down from the third floor and the attendant retrieved my luggage for me. Checked out early.
The common areas and the rooms weren't particularly clean. The hotel is under renovation, but the building permit is from last December, and it doesn't seem that much has been done. The renovations that have been done are quite shoddy.
Our bed had a sheet that had apparently not been washed but just turned inside out. (We were given a new one). In the morning there was no power in the building, although this was apparently the result of an accident outside of the hotel.
Breakfast area was dirty/contaminated from construction/renovation. Hotel was not even remotely close to being safe or secure. Pretty sure I interrupted a man attempting to break in to a room on the 2nd floor, a few doors down from our room. Never seen a pool area that is completely open, visually, from the check-in lobby. No hint of privacy as a paying guest. Staff was polite, but indistinguishable from construction crew. Room needs MAJOR renovation and/or deep cleaning. Television options are absolutely pathetic.
The breakfast menu consisted of pizza hot pockets and microwavable White Castle burgers one morning and plain bagels and white bread the next morning. No fresh fruit available from what we saw. They are renovating the hotel so there is understandable clutter when you enter the doors, but the room was just dirty. When we stepped out of the shower onto the floor, we would leave behind dirt footprints, and you could visibly see how the floor was not cleaned or washed recently as there were stains and debris and actual dirt caked onto the floor. The tub had a very old sticker still left on from when it was purchased. A poor attempt was made to scrape it off. One of the towels had a visible brown mark that appeared new, not a stain. A kitchenette was listed as being a part of the room but it was a mini fridge and a mini microwave placed in the dresser of the room. The bed was stiff but the pillows were very comfortable and the bed appeared and felt clean, thankfully. The TV did not work upon our arrival because it could not connect to the internet and the WiFi was unusable because the signal was so poor. All members of the staff that we interacted with were very kind and they were helpful when we needed them to fix our TV and update our door key so we could get access to our room on the 2nd night, but the amenities listed aren’t accurate and it was very unclean. The area is nice and safe but I will not stay here again.
They are going thru renovations, but had issues with the TV. Not many channels. I'm sure they have some kinks to work out, but seems like a nice place.
Staff at the hotel were very helpful. They're going through a renovation, so hard to knock them for anything at the moment.
Hotel under renovation. Rooms partially redone but paint splatters on Kleenex box, counters, construction mastic on tile floors. TVs did not work in our room nor our son’s room. Nice linens, good bed, nice towels. Basic, minimalist breakfast, crowded room with everything pushed together to accommodate construction. Not relaxing or inviting.