Clean room. The front desk attendant was helpful and pleasant.
Wish I would have known about the renovation.
Breakfast could have stood more variety. Both two days I ate it was biscuits and gravy and different eggs. Didn't eat it checkout day.
Orange juice was flat..like watery. No flavor
3.0分
商务出差
Good value for the money. Under construction so that was a bit of a negative but probably will be nice when finished.
4.0分
其他
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hotel is being renovated which is good but we didn't know about. Staff was great and very friendly. But room needed cleaning after painting and renovation and mattress on bed was very poor I'm thinking it will be better soon.
1.0分
情侣出游
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They are under construction, didn't know that when I booked the room, the room had paint splatters on all the furniture and the chairs the backboard of the bed. The bathroom needs to be cleaned better and they have roaches. I did not end up staying we left before the night was over and there's no manager on site to talk to to get a refund. I had to email someone and I haven't heard anything.
2.0分
家庭亲子
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Staff was nice. Breakfast lacked a lot. I was hoping for at least some cream for coffee, not coffee, mate. The waffles were good, but the sausage was rubbery, and the eggs were inedible. Things got stolen out of our car overnight. Including a gift card for $50 to Amazon. The construction in the hotel made it kind of difficult to get around. Our bed was really uncomfortable. I hope that with the rehab you guys are replacing the beds.
People were nice. It’s just the facility needs a lot of work.
3.0分
情侣出游
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The room was clean. The property is being remodeled, so to be fair, it should be improved.
The flat screen in our room was new, but did not have a remote, so we couldn’t use it.
Most of these issues should be worked out with the remodeling.
3.0分
商务出差
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This was a place to sleep. Not much more. The whole place is being remodeled. I needed a remote for the tv. The clerk did not answer the phone. A trip to the front desk and she would not bring one up because I did not know the tv make. The solution was to make me change rooms. The continental breakfast - get there early. Nothing was refilled.
3.0分
其他
Under Renovation
This place is under extensive renovation. Maybe a place to stay once it is completed.
2.0分
家庭亲子
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TV did not work when we got there was promised they were gonna look at. It never showed up on the first day complained the second day still not fixed finally showed up with a portable one. It’s like they didn’t even care. I understand they’re doing a bunch of remodeling, but overall, I would not recommend this place. Very poor customer service and attention.
2.0分
情侣出游
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I understand under going renovations can be difficult , but our room was already done. The chair in the room was very dirty, the floor was not clean. We had dirt on our feet after walking on the new flooring. Mattress was terrible.
Clean room. The front desk attendant was helpful and pleasant.
Wish I would have known about the renovation.
Breakfast could have stood more variety. Both two days I ate it was biscuits and gravy and different eggs. Didn't eat it checkout day.
Orange juice was flat..like watery. No flavor
Good value for the money. Under construction so that was a bit of a negative but probably will be nice when finished.
hotel is being renovated which is good but we didn't know about. Staff was great and very friendly. But room needed cleaning after painting and renovation and mattress on bed was very poor I'm thinking it will be better soon.
They are under construction, didn't know that when I booked the room, the room had paint splatters on all the furniture and the chairs the backboard of the bed. The bathroom needs to be cleaned better and they have roaches. I did not end up staying we left before the night was over and there's no manager on site to talk to to get a refund. I had to email someone and I haven't heard anything.
Staff was nice. Breakfast lacked a lot. I was hoping for at least some cream for coffee, not coffee, mate. The waffles were good, but the sausage was rubbery, and the eggs were inedible. Things got stolen out of our car overnight. Including a gift card for $50 to Amazon. The construction in the hotel made it kind of difficult to get around. Our bed was really uncomfortable. I hope that with the rehab you guys are replacing the beds.
People were nice. It’s just the facility needs a lot of work.
The room was clean. The property is being remodeled, so to be fair, it should be improved.
The flat screen in our room was new, but did not have a remote, so we couldn’t use it.
Most of these issues should be worked out with the remodeling.
This was a place to sleep. Not much more. The whole place is being remodeled. I needed a remote for the tv. The clerk did not answer the phone. A trip to the front desk and she would not bring one up because I did not know the tv make. The solution was to make me change rooms. The continental breakfast - get there early. Nothing was refilled.
Under Renovation
This place is under extensive renovation. Maybe a place to stay once it is completed.
TV did not work when we got there was promised they were gonna look at. It never showed up on the first day complained the second day still not fixed finally showed up with a portable one. It’s like they didn’t even care. I understand they’re doing a bunch of remodeling, but overall, I would not recommend this place. Very poor customer service and attention.
I understand under going renovations can be difficult , but our room was already done. The chair in the room was very dirty, the floor was not clean. We had dirt on our feet after walking on the new flooring. Mattress was terrible.