The room was nice.The staff was helpful and pleasant. There were some areas in the bathroom that could have used more cleaning.
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酒店回复: Hi Tamara,Thank you for your feedback. We’re glad to hear that you enjoyed your room and found our staff helpful and pleasant. We appreciate you bringing the bathroom cleanliness to our attention, and we will address this with our team to ensure better consistency. We hope to have the chance to welcome you back for an even more comfortable stay.Jeremy Ward #Team6
5.0分
其他
All the staff is freindly and helpful. They are pet freidly and pet lovers. The motel is clean and its convient to shoping.
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酒店回复: Hi Keith,Thank you for your wonderful feedback. We’re glad to hear that our staff made you feel welcome and that you appreciated our pet-friendly environment. It’s great to know you found the motel clean and conveniently located near shopping. We truly appreciate your kind words and hope to welcome you back soon!Jeremy Ward #Team6
3.0分
其他
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Six night stay... Parking area was good. I had 3rd floor room # 323 towards the back so it was fairly quiet. Room and bathroom / shower were clean. A/C worked well. Staff was friendly and accommodating. In-room refrigerator's thermostat-dial was broken / missing, so not possible to adjust the refrigerator temperature. It was stuck on coldest setting, so it froze some of my fruit and deli meats overnight. Worked around that minor inconvenience with a small cooler I had brought with me, and several bags of ice from the nearby Raley's. Overall, it was about what I would expect from a 2 star "budget" Motel, nothing fancy, but room was clean and adequate for my needs.
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酒店回复: Hi Scott, Thank you for your rating. We regret to see that your experience fell far short of expectations. Guest feedback is important for us to identify where improvements are most needed. We are taking this as an opportunity to review and enhance our services. We hope to welcome you again soon. Sarah Jacobs #Team6
1.0分
其他
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THE EORSE
IT WAS HORRIBLE THEY HAVE NO RULES ABOUT QUIET TIME WE COULDNT SLEEP TILL 3AM BECAUSE OF PEOPLE MAKING A SEX PARTY ON NEXT DOOR ROOM. TRY TO FIND SOMEONE ON THE LOBBY TO DO SOMETHING ABOUT IT BUT I COULDNT FIND ANYBODY WE CUT OUR TRIP SHORT AND LEFT IN THE MORNING. COULDNT STAY THERE ANYLONGER
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酒店回复: Hi Elizabeth, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Sarah Jacobs #Team6
2.0分
其他
First room they gave me had bedbugs at least 20 of them that I had to kill next day. I told him I need a different room which worked out all right.
5.0分
家庭亲子
This is as a very clean and friendly motel. Because of traffic we checked in at 11pm and the clerk was courteous. I would definitely stay here again.
2.0分
其他
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I've stayed at this facility numerous times and think this time was my last. There was hair on the side of the shower from the drain from the previous guest. The common hallway and stairwells were dirty and unattractive.
5.0分
其他
Friendly staff, comfortable bed Happy that there was a mini fridge & microwave & tv w/large selection of shows
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酒店回复: Hi Karen, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Sarah Jacobs #Team6
2.0分
其他
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Don’t believe the photos and reviews! This place is janky. Walls showed spills from who knows how long ago that were never cleaned. The door to my room showed signs of attempts to break in. Cheap vinyl flooring was warped from water damage. I would not be surprised if there were cameras in the room somewhere. I will never go there again.
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酒店回复: Hi Susan,Thank you for your feedback. We deeply regret that your experience did not meet expectations. The issues you’ve described, including the cleanliness and maintenance concerns, are certainly not reflective of the standards we aim to uphold. Your safety and comfort are our top priority, and we will be addressing these matters with our team to ensure they are resolved. We sincerely apologize for the inconvenience and hope you’ll consider giving us another opportunity in the future.Jeremy Ward #Team6
1.0分
其他
I killed 4 cockroaches, small ones and big ones. I have pictures to prove it. I thought I cockroach will climb the bed!!!
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酒店回复: Hi Cesar,Thank you for your honest feedback. We deeply regret the discomfort caused by the presence of a pest in your room. This is not reflective of the quality we strive to maintain. Please rest assured that we have taken swift action with our housekeeping and pest control teams to rectify the issue. We hope you will allow us the opportunity to make your next stay more pleasant and comfortable. Jeremy Ward #Team6
The room was nice.The staff was helpful and pleasant. There were some areas in the bathroom that could have used more cleaning.
All the staff is freindly and helpful. They are pet freidly and pet lovers. The motel is clean and its convient to shoping.
Six night stay... Parking area was good. I had 3rd floor room # 323 towards the back so it was fairly quiet. Room and bathroom / shower were clean. A/C worked well. Staff was friendly and accommodating. In-room refrigerator's thermostat-dial was broken / missing, so not possible to adjust the refrigerator temperature. It was stuck on coldest setting, so it froze some of my fruit and deli meats overnight. Worked around that minor inconvenience with a small cooler I had brought with me, and several bags of ice from the nearby Raley's. Overall, it was about what I would expect from a 2 star "budget" Motel, nothing fancy, but room was clean and adequate for my needs.
THE EORSE
IT WAS HORRIBLE THEY HAVE NO RULES ABOUT QUIET TIME WE COULDNT SLEEP TILL 3AM BECAUSE OF PEOPLE MAKING A SEX PARTY ON NEXT DOOR ROOM. TRY TO FIND SOMEONE ON THE LOBBY TO DO SOMETHING ABOUT IT BUT I COULDNT FIND ANYBODY WE CUT OUR TRIP SHORT AND LEFT IN THE MORNING. COULDNT STAY THERE ANYLONGER
First room they gave me had bedbugs at least 20 of them that I had to kill next day. I told him I need a different room which worked out all right.
This is as a very clean and friendly motel. Because of traffic we checked in at 11pm and the clerk was courteous. I would definitely stay here again.
I've stayed at this facility numerous times and think this time was my last. There was hair on the side of the shower from the drain from the previous guest. The common hallway and stairwells were dirty and unattractive.
Friendly staff, comfortable bed Happy that there was a mini fridge & microwave & tv w/large selection of shows
Don’t believe the photos and reviews! This place is janky. Walls showed spills from who knows how long ago that were never cleaned. The door to my room showed signs of attempts to break in. Cheap vinyl flooring was warped from water damage. I would not be surprised if there were cameras in the room somewhere. I will never go there again.
I killed 4 cockroaches, small ones and big ones. I have pictures to prove it. I thought I cockroach will climb the bed!!!