The front desk lady who was there when we arrived was incredibly rude and disrespectful. The bed was comfortable, the rooms are dated.
Make sure to bring your own shampoo and conditioner.
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酒店回复: Thank you for the review. We apologize for the experience you had with one of our associates. We will be reviewing your stay with the team to ensure a better guest experience in the future. Please feel free to reach out to the hotel directly if you would like to discuss this issue further with a member of our team. We appreciate you choosing to stay with us and hope to welcome you again in the future.
5.0分
商务出差
Happy in Columbus
I have stayed here on a few occasions and would recommend they are friendly and helpful if you need anything.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property have resulted in you having a great stay. Safe travels, and please come see us again in the future!
2.0分
其他
Unsatisfactory
Overall the room was not well maintained, soiled carpet, no room service, my room did not get cleaned
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酒店回复: Thank you for taking the time to review us, Charles. Cleanliness at our hotel is a top priority, and we apologize that your guest room fell short of your expectations. Rest assured that your comments have been discussed with the housekeeping team to improve our future performance. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further. We hope you choose to stay with us whenever your travels bring you back to Columbus.
3.0分
家庭亲子
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While parked on the property, my car was vandalized. No cameras covering parking area. Employees parked under the camera parking which is also the parking for checkin.
4.0分
其他
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Fine hotel. Clean. Breakfast was a miss. Western omelettes and chicken sausage? If you didn't want cereal or a waffle, those were your choices. Ran out of coffee, out of hardboiled eggs, fresh fruit. I mean, can you just put some coffee and food out?
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酒店回复: Caryn, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
3.0分
家庭亲子
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All with facility was good. They charged me a $50.00 fee in case something was torn up or damaged. Never had that before. If that's standard procedure will not stay at Hampton anymore. The noise from other guest coming in from partying was very distracting at early morning hour.
Room was clean and good.
Breakfast was good. Overall I would rate it a 3.5 - 4
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酒店回复: Thank you for taking the time to share your feedback about your recent stay, Ronnie. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
3.0分
其他
There were baby roaches, not enough towels and I love their bisquits and gravy when they had it
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酒店回复: Thank you for sharing feedback on your guestroom during your recent stay, Desiree. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.
5.0分
商务出差
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The staff was friendly and supportive. The facility was clean, welcoming, and comfortable. The breakfast is great. My overall stay at this facility was safe and felt more like home than a hotel stay.
5.0分
其他
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As I pulled up in the hotel parking lot, it was decent and clean. I entered the lobby which smelled fresh and was bright. I was immediately approached by a representative who had a big friendly smile. I love that there were choices of restaurants nearby.
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酒店回复: Tanya, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
4.0分
其他
good stay
took awhile to get a room,computer down or something.took about 30 minutes to get the room!
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酒店回复: Christopher, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
The front desk lady who was there when we arrived was incredibly rude and disrespectful. The bed was comfortable, the rooms are dated.
Make sure to bring your own shampoo and conditioner.
Happy in Columbus
I have stayed here on a few occasions and would recommend they are friendly and helpful if you need anything.
Unsatisfactory
Overall the room was not well maintained, soiled carpet, no room service, my room did not get cleaned
While parked on the property, my car was vandalized. No cameras covering parking area. Employees parked under the camera parking which is also the parking for checkin.
Fine hotel. Clean. Breakfast was a miss. Western omelettes and chicken sausage? If you didn't want cereal or a waffle, those were your choices. Ran out of coffee, out of hardboiled eggs, fresh fruit. I mean, can you just put some coffee and food out?
All with facility was good. They charged me a $50.00 fee in case something was torn up or damaged. Never had that before. If that's standard procedure will not stay at Hampton anymore. The noise from other guest coming in from partying was very distracting at early morning hour.
Room was clean and good.
Breakfast was good. Overall I would rate it a 3.5 - 4
There were baby roaches, not enough towels and I love their bisquits and gravy when they had it
The staff was friendly and supportive. The facility was clean, welcoming, and comfortable. The breakfast is great. My overall stay at this facility was safe and felt more like home than a hotel stay.
As I pulled up in the hotel parking lot, it was decent and clean. I entered the lobby which smelled fresh and was bright. I was immediately approached by a representative who had a big friendly smile. I love that there were choices of restaurants nearby.
good stay
took awhile to get a room,computer down or something.took about 30 minutes to get the room!