酒店回复: Dear Robert, Thank you for evaluating your recent stay with us. We are glad you found your stay convenient and our staff exceptional. However, we apologize for the cleanliness issue you encountered. We will pass along your comments to our housekeeping team. We are continually striving to improve our services, and we are grateful for feedback that helps us learn and grow. We appreciate your loyalty to our hotel and look forward to welcoming you back soon.Sincerely,Hotel Management
2.0分
其他
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So, this is a fairly run down property. The room had a strange odor, and the cable TV did not work until I fixed it after borrowing a screwdriver from the (friendly) front desk. The hallways had bits of debris scattered about. The advertised 'breakfast' consisted of granola bars, pre-packaged muffins, & oatmeal packets. I understand this is an extended stay but how can you prepare oatmeal if your room has no utensils? Friendly front desk but otherwise not a place I will stay in during my next visit to Dayton.
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酒店回复: Dear Robert, Thank you for sharing your feedback regarding your recent stay. We truly appreciate your comments about our friendly front desk team and apologize for the aspects of your visit that did not meet expectations. Your concerns about the room condition, hallway cleanliness, and breakfast setup are being reviewed with our housekeeping and maintenance departments to ensure improvements. We value your input as it helps us enhance our services and amenities for all future guests. We hope you will consider giving us another opportunity to provide you with a more comfortable and enjoyable experience during your next visit.Sincerely,Hotel Management
2.0分
其他
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Not clean & not real breakfast
Room wasn’t clean. The hotel is a bit run down overall. The “breakfast” is just coffee and granola bars or packaged muffins. In my opinion that shouldn’t even count as having breakfast available on the advertisement. Overall disappointing
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酒店回复: Dear Joshua, We sincerely apologize that your stay did not meet your expectations regarding room cleanliness and our breakfast offerings. Maintaining a clean, comfortable environment and providing quality amenities is very important to us, and we regret that we fell short in your experience. Your comments have been shared with our housekeeping and management teams to address these concerns and make improvements. We truly value your input, as it helps us enhance the overall guest experience. We hope to have the opportunity to provide you with a better stay. Sincerely,Hotel Management
3.0分
其他
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If I had to, I'd stay again....
Ok. Heres the thing. They are not the Hilton. So lets have that mindset walking in.
The staff. Amazing! Friendly, helpful and kind.
The hotel and rooms. Honestly, need some TLC. They aren't staff with numerous cleaners throughout the days so the halls, etc aren't kept spotless. Which is a downfall, IMO. Just pay cleaners to be there all day. The hallways are off-putting. The elevator is dirty as well. Again, hire full-time cleaners!
The rooms are huge! And I was thankful for having the place to stay. Honestly. With that said. They really need an overhaul. Some updating.
If you standards are low and you're looking for a cheap rental for some time. This is a good place.
Breakfast is muffins and bars.
3.0分
其他
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Needs some attention
Reception was not very warm. Found dirty towels hanging on back of bathroom door and under the sink. Asked for a coffee maker but one never became available. Repair needed on table trim as well. Like this location but definitely trending down.
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酒店回复: Dear Esther, Thank you for taking the time to share your impressions. We’re glad you value the location, though it’s disappointing that certain details affected your experience. Your feedback about the reception, housekeeping, and in-room amenities is important, and we will use it to address areas that need attention. We hope you will consider visiting us again so we can provide you with a stay that reflects the standards you expect and deserve.Sincerely,Hotel Management
1.0分
其他
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Bar far the worst hotel we have stayed and made worse by how much we paid.
Hotel smelled bad the second we walked into front desk. Creepy men in parking lot and 1st floor of hotel..felt unsafe for me and my kids. Room smelled horrid (smoke and animals), carpet stains everywhere. Bathroom in room was filthy. They advertise breakfast in am and when I asked to cerify its coffe and to go muffins. We left asap and ******* helped get our money refunded for the night and we stayed somewhere else.
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酒店回复: Dear Alexis,Thank you for taking the time to share your experience. We are truly sorry to hear that your stay was unsettling from the moment you arrived, especially given your concerns for your family's safety. Please be assured that guest security is a top priority—we have a dedicated on-site team and work closely with local law enforcement to maintain a safe environment. The issues you mentioned regarding odors, cleanliness, and the overall condition of the room fall far short of the standards we aim to uphold. We take great pride in offering a clean, welcoming space, and it’s clear we missed the mark during your visit. We also regret that the grab-and-go breakfast did not meet your expectations; while intended as a convenient option, we recognize the need for improvement. Your feedback is being shared with the appropriate teams, and we are committed to making meaningful changes. Thank you again for bringing these concerns to our attention.Sincerely,Hotel Management
1.0分
其他
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Wow. Where do I start. Not happy about staying here. Dirty matresses. We ended up sleeping on top of the sheets. Smell was not desirable in both rooms. The free breakfast is gas station items. Was hard to be comfortable. Never again
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酒店回复: Dear Endea, We sincerely apologize that it did not meet your expectations. Providing a clean, comfortable, and welcoming environment for our guests is a top priority, and we are sorry that this was not reflected in your experience. Your concerns are extremely valuable to us, and we take them seriously to ensure improvements are made and that future guests have a much better experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
3.0分
其他
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Will not stay here again
Smelled terrible both in the hallway (smoke, ****) and in the room (moldy). It was pretty dark in the room. Even though we booked a 2 bed room, they gave us 2 1 king size bed rooms because they were all booked out. Their breakfast was very poor. They only had small muffins and breakfast bars.
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酒店回复: Dear Guest, We're sorry to hear that your experience was marred by unpleasant odors in the hallway and room. We understand the disappointment caused by the breakfast choices not meeting your requirements. Furthermore, we apologize for the inconvenience of receiving a different room type than the one booked. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Thank you for your patience. We appreciate your feedback and hope you will give us another opportunity to serve you better.Sincerely,Hotel Management
2.0分
其他
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The property staff were friendly and accommodating — no complaints there. However, the condition of the hotel building left much to be desired. There were noticeable stains on the carpet (possibly blood or wine), and many of the stairwell doors didn’t close properly, leading to loud slamming noises throughout the night. A strong, musky odor greeted us upon entering the room, which was unpleasant. Overall, the hotel is in need of significant renovation and general upkeep.
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酒店回复: Dear Guest, Thank you for choosing us and sharing your input. It is nice to know you were pleased with our friendly and accommodating team. However, we're sorry to hear that the condition of our hotel didn't meet your expectations. We'll look into the housekeeping issues you mentioned and address them to improve the overall cleanliness and maintenance of our rooms. We appreciate your feedback and will use it to improve our services. Please give us another chance in the future, and we’ll strive to provide a better experience.Sincerely,Hotel Management
安静，干净，宽敞。
就是早餐稍微简陋一些。
旁边的国家空军博物馆特别赞，比DC的air and space的还要好。非常推荐
交通便利，员工服务一流。房间不是最干净的，但我还是会再次入住。Extended Stay 酒店对我们来说是一家值得信赖的酒店。
So, this is a fairly run down property. The room had a strange odor, and the cable TV did not work until I fixed it after borrowing a screwdriver from the (friendly) front desk. The hallways had bits of debris scattered about. The advertised 'breakfast' consisted of granola bars, pre-packaged muffins, & oatmeal packets. I understand this is an extended stay but how can you prepare oatmeal if your room has no utensils? Friendly front desk but otherwise not a place I will stay in during my next visit to Dayton.
Not clean & not real breakfast
Room wasn’t clean. The hotel is a bit run down overall. The “breakfast” is just coffee and granola bars or packaged muffins. In my opinion that shouldn’t even count as having breakfast available on the advertisement. Overall disappointing
If I had to, I'd stay again....
Ok. Heres the thing. They are not the Hilton. So lets have that mindset walking in.
The staff. Amazing! Friendly, helpful and kind.
The hotel and rooms. Honestly, need some TLC. They aren't staff with numerous cleaners throughout the days so the halls, etc aren't kept spotless. Which is a downfall, IMO. Just pay cleaners to be there all day. The hallways are off-putting. The elevator is dirty as well. Again, hire full-time cleaners!
The rooms are huge! And I was thankful for having the place to stay. Honestly. With that said. They really need an overhaul. Some updating.
If you standards are low and you're looking for a cheap rental for some time. This is a good place.
Breakfast is muffins and bars.
Needs some attention
Reception was not very warm. Found dirty towels hanging on back of bathroom door and under the sink. Asked for a coffee maker but one never became available. Repair needed on table trim as well. Like this location but definitely trending down.
Bar far the worst hotel we have stayed and made worse by how much we paid.
Hotel smelled bad the second we walked into front desk. Creepy men in parking lot and 1st floor of hotel..felt unsafe for me and my kids. Room smelled horrid (smoke and animals), carpet stains everywhere. Bathroom in room was filthy. They advertise breakfast in am and when I asked to cerify its coffe and to go muffins. We left asap and ******* helped get our money refunded for the night and we stayed somewhere else.
Wow. Where do I start. Not happy about staying here. Dirty matresses. We ended up sleeping on top of the sheets. Smell was not desirable in both rooms. The free breakfast is gas station items. Was hard to be comfortable. Never again
Will not stay here again
Smelled terrible both in the hallway (smoke, ****) and in the room (moldy). It was pretty dark in the room. Even though we booked a 2 bed room, they gave us 2 1 king size bed rooms because they were all booked out. Their breakfast was very poor. They only had small muffins and breakfast bars.
The property staff were friendly and accommodating — no complaints there. However, the condition of the hotel building left much to be desired. There were noticeable stains on the carpet (possibly blood or wine), and many of the stairwell doors didn’t close properly, leading to loud slamming noises throughout the night. A strong, musky odor greeted us upon entering the room, which was unpleasant. Overall, the hotel is in need of significant renovation and general upkeep.